M&T Bank

43911 Farmwell Hunt Plaza, Ashburn, VA

Ashburn Branch
5.1 /10 10 Ratings
Address:
  43911 Farmwell Hunt Plaza
  Ashburn, VA 20147
   
 
Branch Location Map - M&T Bank, Ashburn Branch, 43911 Farmwell Hunt Plaza, Ashburn VA
  Large Map & Directions
   
Phone:
  (703) 729-2921
   
Website:
  http://www.mtb.com
   
Opened:
  Oct. 1, 2001
Lobby Hours
Mon: 09:00 AM - 05:00 PM
Tue: 09:00 AM - 05:00 PM
Wed: 09:00 AM - 05:00 PM
Thu: 09:00 AM - 05:00 PM
Fri: 09:00 AM - 06:00 PM
Sat: 09:00 AM - 01:00 PM
Sun: Closed
Established On:
  Jan. 1, 1856
   
FDIC Certificate Number:
  588
   
Total Assets:
  $96,411,208,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Asset Concentration:
  Commercial Lending Specialization
   
Institution Class:
  Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)

Reviews & Feedback

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22 Comments
5.1 /10 10 Ratings
Reviewer: Maria E. Sara
Date: Jan. 18, 2018

A complaint, NOT for Lea Blvd. branch, which I used while I was in Wilm., Brandy- wine Hills Apts. Problem: Nov 2017 my debit card was stolen while in Tanzania, E. Africa. I reported and I locked my account #9865948773, savings#15004234749363. Was told new card sent to me in Tanzania to son's office at the United Nations. I DID NOT RECEIVE THE CARD. Kept online&acct. locked while waiting for card. I NEED ACCT. OPENED so I can pay bills by check and use ATM here in Africa to pay for DIABETIC MEDICATIONS. It was not opened when I asked! I am diabetic I need meds. I need access to my money! PLEASE RESPOND TO TELL HOW YOU CAN HELP ME. I am really desperate. Please respond! Thank you.

8 /10
Reviewer: Evelyn
Date: Jan. 14, 2018

read the reviews and was I shocked. The Monroe, NY branch is awesome. I am a small account customer, but I am treated like royalty by all of the staff including the manager. Seems to me that most of the negative reports here are from outside of New York. What does that tell you?

10 /10
Reviewer: Anonymous User
Date: Oct. 18, 2017

The teller was very helpful and answered every question with a quick answer with no deception of the response.

Reviewer: Christine C
Date: Aug. 16, 2017

Worst incompetent, discourteous bank--made a special in person visit to refinance & was promised an agent would call which NEVER HAPPENED. I have several properties & would never recommend this uncaring bank to anyone. Absolutely no valid reason to ignore a customer who has an existing mortgage with this lousy bank.

Reviewer: Anonymous User
Date: Aug. 9, 2017

why don't you have your phone number on the web site

5 /10
Reviewer: Anonymous User
Date: July 24, 2017

Recently had an overdraft charge for $38.50 fo a$2.17 deficit . This seems so wrong. Otherwise this bank is very reliable and good to work with.

Reviewer: Anonymous User
Date: July 21, 2017

I WENT TO THE ENOLA, PA. BANK LOCATION AND IT WAS CLOSED AT 2:00 PM ON A WEEKDAY AFTERNOON! THE BUILDING WAS UP FOR SALE. WHY CAN'T YOU KEEP YOUR WEBSITES UP TO DATE!
IF YOU CAN'T KEEP YOUR WEBSITES UP TO DATE MAYBE I SHOULD BE LOOKING FOR ANOTHER BANK.

DISSATISFIED LONG TIME CUSTOMER.

Reviewer: Rosario Quiam
Date: July 17, 2017

I am not a computer savvy patron, trying to find the telephone number for the M & T bank of the above address/branch but nowhere to find!!!! I have some important question & can't go to the above bank.

Reviewer: doingthings62
Date: May 26, 2017

A few weeks ago I went to this branch and wanted to cash my check from my employer which it is drawn out onto MT Bank. I expressed that I wanted to do so to the fact that I didn't want to have to wait for it to clear in my account at my bank and I informed the teller that I was trying to pay my sons rent who is in college and it is me the single dad that is funding his education,anyway the teller proceeded to hold on to my check and ID which they believe it or not they helped me out in the past then she took my ID and check around the corner and her and her manager still held on to it staring at me then asked me to come have a seat and reached for the phone why I don't know at that point for some reason I felt somewhat profiled which I didn't like and felt embarrassed so I then at that point I asked for my check back and decided to leave because that teller and bank manager made me feel like I had done something wrong, so with all that being said I did not like the way I was treated at this branch and would not suggest anyone to bank here or even ask them for help if you were being mugged in front of their bank.

Reviewer: David M. Gareett
Date: May 6, 2017

Need branch in Myrtlebeach S.C.

2 /10
Reviewer: JANET NESSE
Date: May 4, 2017

ELECTRONIC INFORMATION COMPLETELY INACCURATE ON WEBSITE AND PHONE. INFO SAYS BANK CLOSES AT 4 PM. IN FACT THE LOOBY IS ALREADY CLOSED AND THE DRIVE THROUGH CLOSES AND 5

1 /10
Reviewer: Beware
Date: April 26, 2017

We became M&T customers when they took over the Hudson City branch in Flemington, NJ several years ago. We have over $300,000 on deposit at this bank in IRAs, CDs, checking, and savings accounts. As our Hudson City CDs mature, M&T has dropped the interest rates dramatically. We're retired and needed to move these matured CDs to a new bank paying higher rates. Also M&T is leaving Flemington and the closest branch will now be a 25 min. drive. So recently we delivered Transfer Request forms to M&T in Flemington to have four maturing IRA CDs transferred to our new bank, also in Flemington. After three weeks, two of the CDs have still not been transferred; the paperwork and checks have not arrived at our new bank, tho M&T claims to have mailed them. In the meantime we're losing interest on that money. Oh, and the other two CDs that WERE transferred to our new bank?...well M&T deducted $75 FROM EACH as a fee for mailing the check!! Greed, pure and simple. Seems there's no oversight on banks these days.

Reviewer: Betty Stickell
Date: March 13, 2017

Currently have an Estate Acct #9861345370 at the M&T Bank located in Millersvile, MD. I am the Personal Respresentive of my mother's estate. Today, Mar. 13, I attempted to access the Acct. and was locked out. I contacted the I.T.Dept at 800-790-9130 and was told by T.J. the Supervisor located in Buffalo, NY that I have to go to a local branch in NJ to re-establish New Online Banking with M&T. What type of information/documents do I need for the bank to re-establish my access to the Estate Acct? Home phone in NJ...732-636-2199 Thank you, Betty Stickell

1 /10
Reviewer: Disappointed
Date: Feb. 5, 2017

Overall good bank with poor & unpleasant customer service . Unprofessional behavior by Ratna M., Relationship Banker. Don't plan to use this branch again. She wanted to charge $10, for just a regular check in closing my CD.

10 /10
Reviewer: Anonymous User
Date: Jan. 16, 2017

Excellent staff with Excellent customer service..!!

9 /10
Reviewer: Anonymous User
Date: Dec. 23, 2016

Even though the bank is using less tellers, my overall experience has been great. I recently moved all of my accounts there because the banks I used (wells and Bank of America) had no customer service whatsoever and seemed to only want to sell. This branch off of flower hill way knows a lot of their customers and makes them feel like family. I bank for the experience, not for the national presence.

Reviewer: Tony
Date: Dec. 14, 2016

Today 12/14/16 As of 2:30 pm after 3 phone calls and on hold for more than 30 minutes each time still can't get someone to help me. But tried a different option has if was interested for a mortgage someone picked up the phone in less then 30 seconds. It's a descrace.

3 /10
Reviewer: Anonymous User
Date: Dec. 3, 2016

keep sat. open at least a half day's or we are checking out.

Reviewer: Jane Kulig
Date: Nov. 30, 2016

My experience with this branch, especially with the assistant manager was horrible, she stirred me in the wrong direction, she never told me that I was allowed now one withdrawal on my IRA's, no matter how many I have. Thanks to her now I will be paying a penalty for earlier distribution since I am not 59 1/2 plus 10%. Thank You assistant branch manager. Plus your attitude needs some adjustment.

Reviewer: Anonymous User
Date: Nov. 15, 2016

After having several very poor experiences with customer service at this bank I decided to finally write a review about them. Never in my life have I ever had a bad experience at any bank that I have dealt with. The tellers and people within the bank normally bend over backwards to make it a positive experience but not the case here. Sometimes you can chalk off poor service to a bad day either on your part or theirs but again this is definitely a pattern with this bank and I have every intention of pulling my account out of there very soon!

Reviewer: Anonymous User
Date: Sept. 13, 2016

Went into branch to cash an M&T check from a friend. The bank manager insisted on charging $4 to cash the check. How do you quantify that? Was it worth $4 for the teller to open the drawer or pull out the cash or close her teller drawer? Of course not. They were cashing one of their own checks.
Just further proof that one need lie on his or her back to be a greedy whore

2 /10
Reviewer: hope Marie haas
Date: June 15, 2016

I am very upset over the lack of respect given to their customers. I have had accounts here since I was 16, I'm now 40. These new people care nothing about having me as a customer. Sad when you are treated like you are just a dot at the end of a sentence. I will be removing all my accounts and the company accounts. I'm sure they will not notice or even care....

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