Capital One Bank

785 Branch Locations
5.7 /10 6 Ratings
785 Branch Locations
   
Website:
  http://www.capitalone.com
   
Main Office:
  1680 Capital One Drive
  McLean, VA 22102
About Capital One Bank

Capital One Bank was established on May 22, 1933. Headquartered in McLean, VA, it has assets in the amount of $255,291,411,000. Its customers are served from 785 locations. Deposits in Capital One Bank are insured by FDIC.

Established On:
  May 22, 1933
   
FDIC Certificate Number:
  4297
   
Total Assets:
  $255,291,411,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Institution Class:
  Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Capital One Bank Locations & Hours

785 Capital One Bank Branch Locations
State
# of Branches
Connecticut 1
Delaware 1
District of Columbia 17
Louisiana 143
Maryland 93
New Jersey 56
New York 236
Texas 161
Virginia 77

Reviews & Feedback

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Rate This Bank:
17 Comments
5.7 /10 6 Ratings
Reviewer: Kristopher Mendoza
Date: Nov. 9, 2017

Se puede hacer pagos de la tarjeta de crédito en otros establecimientos q no sea la misma agencia en él estado de georgia.

Reviewer: Shamika McLean
Date: Nov. 7, 2017

Ive lost my wallet with my id in it yesterday i was wondering if i can get a replacement of my bank card

10 /10
Reviewer: Peter Harris
Date: Nov. 2, 2017

Very good features with this bank.

1 /10
Reviewer: Jeanne Evans
Date: Oct. 13, 2017

I tried to deposit two checks today around 2:30. There was only one person working and she had a customer. I never saw another person to ask about making a deposit.
I waited 15 minutes before I left without being serviced. I do not know how to work the machines in the bank!
I have been banking with Capitol One for 30 years, but I will most likely change to a bank that has actual tellers. Machines do not replace people when you have a question about your account!

Reviewer: Anonymous User
Date: Sept. 19, 2017

poor customer service !!!!

Reviewer: J Perkins
Date: Sept. 5, 2017

Today is 9/05/17 and the bank is closed. Why, didn't someone put a note
on the door for it's customers as to why you are closed. After all no one
lost electricity so I called and talked to someone at a associate bank and
after I waited few minutes then the clerk hung up on me.I called back and
held and talk with a clerk (Gary) that was most helpful......J Perkins

Reviewer: Janis Hochman
Date: July 16, 2017

I am writing about my upset with Capitol One. Please ask Mrs. Rubin to look at this email. In April, 2017 I was not able to access my online Personal Banking. I had to go into the branch at Georgia Ave, ZIP 20910. It near another one; I am sorry. However, Ms. Rubin and Ana are at that specific branch. I was kindly told that there was a mechanical problem and not one person could access their account. Ms. Rubin fixed it.

Now, AGAIN, I have the same problem. I am : janisjazz8201 USER NAME.

PLEASE CALL ME AT 301-587-0312. I DO NOT HAVE TIME TO GO ONCE AGAIN INTO THAT BRANCH.

JANIS HOCHMAN

Reviewer: Mohammad rafiq Khan
Date: June 20, 2017

Extremely helpful particularly the chat

1 /10
Reviewer: Anonymous User
Date: June 2, 2017

Line is always to door. Be prepared to stand in line for 15 to 20 minutes! Always one or two tellers helping customers...even on Saturdays. Other personnel greets people at the door. Why doesn't the "greeter" go behind the counter and help customers when the line of customers is to the door???? "The System" is frequently down so no money can be withdrawn. What kind of bank doesn't give a customer access to their money????

Reviewer: Velma Steward
Date: April 10, 2017

I need fax number to Dowlen road branch

2 /10
Reviewer: Anonymous User
Date: March 16, 2017

Teller's can be somewhat rude at times.

Reviewer: Edward Kilcullen
Date: March 10, 2017

Hello,

I was sorry to see this branch close. I am looking for a manager who used to work at this location. Unfortunately, I don't remember her name, but I do remember that she was from a Caribbean island, perhaps Trinidad and Tobago.

I was very pleased by her professional efficiency in the past, and I would be willing to travel to her current branch to bank with her again. If you have info on where she is currently working, I would most appreciate it. Thank you. Ed Kilcullen

Reviewer: Mary Bill
Date: Oct. 8, 2016

What is the Bank Routine number???

10 /10
Reviewer: debora
Date: Aug. 19, 2016

Is the bank open for business on Vincent road, in Denham springs, La?

Reviewer: Anonymous User
Date: Aug. 6, 2016

This branch has been closed permanently.

Reviewer: Anonymous User
Date: Aug. 6, 2016

This branch has been closed permanently.

10 /10
Reviewer: Claudia Scott-Davis
Date: Jan. 8, 2016

The team is so very pleasant and cooperative....Love it!!!