Capital One Bank

786 Branch Locations
5.8 /10 4 Ratings
786 Branch Locations
Main Office:
  1680 Capital One Drive
  McLean, VA 22102
About Capital One Bank

Capital One Bank was established on May 22, 1933. Headquartered in McLean, VA, it has assets in the amount of $255,291,411,000. Its customers are served from 786 locations. Deposits in Capital One Bank are insured by FDIC.

Established On:
  May 22, 1933
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Institution Class:
  Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Capital One Bank Locations & Hours

786 Capital One Bank Branch Locations
# of Branches
Connecticut 1
Delaware 1
District of Columbia 17
Louisiana 143
Maryland 93
New Jersey 56
New York 236
Texas 162
Virginia 77

Reviews & Feedback

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Rate This Bank:
5.8 /10 4 Ratings
Reviewer: Anonymous User
Date: Sept. 19, 2017

poor customer service !!!!

Reviewer: J Perkins
Date: Sept. 5, 2017

Today is 9/05/17 and the bank is closed. Why, didn't someone put a note
on the door for it's customers as to why you are closed. After all no one
lost electricity so I called and talked to someone at a associate bank and
after I waited few minutes then the clerk hung up on me.I called back and
held and talk with a clerk (Gary) that was most helpful......J Perkins

Reviewer: Janis Hochman
Date: July 16, 2017

I am writing about my upset with Capitol One. Please ask Mrs. Rubin to look at this email. In April, 2017 I was not able to access my online Personal Banking. I had to go into the branch at Georgia Ave, ZIP 20910. It near another one; I am sorry. However, Ms. Rubin and Ana are at that specific branch. I was kindly told that there was a mechanical problem and not one person could access their account. Ms. Rubin fixed it.

Now, AGAIN, I have the same problem. I am : janisjazz8201 USER NAME.



Reviewer: Mohammad rafiq Khan
Date: June 20, 2017

Extremely helpful particularly the chat

1 /10
Reviewer: Anonymous User
Date: June 2, 2017

Line is always to door. Be prepared to stand in line for 15 to 20 minutes! Always one or two tellers helping customers...even on Saturdays. Other personnel greets people at the door. Why doesn't the "greeter" go behind the counter and help customers when the line of customers is to the door???? "The System" is frequently down so no money can be withdrawn. What kind of bank doesn't give a customer access to their money????

Reviewer: Velma Steward
Date: April 10, 2017

I need fax number to Dowlen road branch

2 /10
Reviewer: Anonymous User
Date: March 16, 2017

Teller's can be somewhat rude at times.

Reviewer: Edward Kilcullen
Date: March 10, 2017


I was sorry to see this branch close. I am looking for a manager who used to work at this location. Unfortunately, I don't remember her name, but I do remember that she was from a Caribbean island, perhaps Trinidad and Tobago.

I was very pleased by her professional efficiency in the past, and I would be willing to travel to her current branch to bank with her again. If you have info on where she is currently working, I would most appreciate it. Thank you. Ed Kilcullen

Reviewer: Mary Bill
Date: Oct. 8, 2016

What is the Bank Routine number???

10 /10
Reviewer: debora
Date: Aug. 19, 2016

Is the bank open for business on Vincent road, in Denham springs, La?

Reviewer: Anonymous User
Date: Aug. 6, 2016

This branch has been closed permanently.

Reviewer: Anonymous User
Date: Aug. 6, 2016

This branch has been closed permanently.

10 /10
Reviewer: Claudia Scott-Davis
Date: Jan. 8, 2016

The team is so very pleasant and cooperative....Love it!!!