Wells Fargo Bank

5929 Branch Locations
4.5 /10 37 Ratings
5929 Branch Locations
   
Website:
  http://www.wellsfargo.com
   
Main Office:
  101 N. Phillips Avenue
  Sioux Falls, SD 57104
About Wells Fargo Bank

Wells Fargo Bank was established on Jan. 1, 1870. Headquartered in Sioux Falls, SD, it has assets in the amount of $1,553,871,000,000. Its customers are served from 5929 locations. Deposits in Wells Fargo Bank are insured by FDIC.

Established On:
  Jan. 1, 1870
   
FDIC Certificate Number:
  3511
   
Total Assets:
  $1,553,871,000,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Institution Class:
  Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Wells Fargo Bank Locations & Hours

5929 Wells Fargo Bank Branch Locations
State
# of Branches
Alabama 136
Alaska 48
Arizona 253
Arkansas 3
California 1026
Colorado 155
Connecticut 71
Delaware 17
District of Columbia 34
Florida 625
Georgia 271
Idaho 85
Illinois 21
Indiana 35
Iowa 67
Kansas 8
Maryland 83
Michigan 17
Minnesota 163
Mississippi 13
Montana 42
Nebraska 40
Nevada 112
New Jersey 287
New Mexico 89
New York 82
North Carolina 294
North Dakota 19
Ohio 1
Oregon 121
Pennsylvania 263
South Carolina 137
South Dakota 47
Tennessee 18
Texas 627
Utah 117
Virginia 274
Washington 152
Wisconsin 51
Wyoming 25

Reviews & Feedback

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Rate This Bank:
64 Comments
4.5 /10 37 Ratings
1 /10
Reviewer: Anonymous User
Date: Dec. 7, 2017

My husband and I visited this office on Tuesday, Dec. 5, 2017 to ADD my name to his accounts (we were married earlier this year). Upon arriving, the branch manager quickly approached us and directed us to a customer service rep. Unfortunately this particular customer service rep is someone my husband had dealt with before and was not helpful (as a result another associate was called in to assist in handling my husbands banking).

The CSR asked if I ever had any accounts with them and I said yes, but the account was opened 5 yrs ago and closed out within 60 days of opening.... and of course under my maiden name. She then stated that I needed to provide my marriage license in order to "add my name onto an account I was never on." My driver's license which one can not obtain without first dealing with social security was not valid enough.

My husband, already at odds about dealing with this particular CSR, was not happy and he asked to speak to the manager. She comes in, and yes my husband was upset and she rightly so said to calm down otherwise I can't help you, agrees with this CSR that a marriage license is needed. I chimed in stating he's only "adding" my name, that my name was never on his account in the first place.

I've worked in a bank for 27 yrs and yes things change, but one thing that is is still the norm is adding someone to an existing account requires only a driver's license.

My husband and I visited another branch and was taken care of in a very professional manner and a marriage license was not needed, only the driver's license as I expected all along.

I'm not one to complain and yes things happen we're not happy with, but my concern is in going forward, 2 of the employees at Wedgewood and 1 of them is a branch manager, are ill informed as to something so simple as adding a name and makes me question what else are they doing that's incorrect?!

You really need to re-evaluate this branch and maybe even re-train your manager and CSR because this is bad for business. You give good customer service, in return not only will your customers come back but will "buy" into your products as well as recommend this branch. Until things change "there" at this branch, I will continue to persuade people to visit other locations. It's all about customer service and Wedgewood Plaza missed their mark by a long shot.

10 /10
Reviewer: Ann
Date: Nov. 26, 2017

Exceptional service hands down. Always welcoming and professional. Employees are efficient and knowledgeable. Made me feel secure about my questions and finances. Thank you!

Reviewer: Anonymous User
Date: Nov. 25, 2017

Wells Fargo misappropriated over 500,000,.00 from my god sons trust fund.

Reviewer: Anyhony morales
Date: Nov. 3, 2017

Great bank but having trouble getting in my account on line.

1 /10
Reviewer: Anonymous User
Date: Oct. 30, 2017

I went to this bank and the manager was very rude to me and I felt uncomfortable and left.

Reviewer: Robert Wilson
Date: Oct. 25, 2017

I have been trying to contact the Wells Fargo Branch in Port Isabel, Texas and the Wells Fargo Customer Service line without success. All I want to know is the "SWIFT CODE" for the Port Isabel Branch so that I can transfer funds from my Canadian Bank to my Wells Fargo Account in Port Isabel. I normally contact Maria Rosales at this Branch but unfortunately she has been away for awhile and have not been able to contact anyone else at this Branch. Please advise or supply the information required. Thanks.

Reviewer: Glenn Bradford
Date: Oct. 12, 2017

Excellent - Cindy Schad did an excellent job.

2 /10
Reviewer: Pamrla
Date: Oct. 10, 2017

The bank on Lichen use to be great. Now under new management. The change in management has changed that friendly attitude it once had. I don't like this branch anymore because they act like they are above you, they are rude and treat people unfairly. Over all there are a few men that work there that are very nice and helpfull, as for management and the tellers very difficult to get a long with.

1 /10
Reviewer: Steve rodriguez
Date: Oct. 3, 2017

Just deposited a check for almost 200,000 and was told they would put a hold on it. The teller was very unprofessional and childish when questioned about the number of days for a hold.

1 /10
Reviewer: Anonymous User
Date: Sept. 21, 2017

THE WORST WF branch I've visited. I tried to cash a check from my dba account, and was turned down by the bank manager, because she insisted that it was not allowed. I even tried to explain to her about the fact that her decision and interpretation could be incorrect, but she was so arrogant, unfriendly and uncourteous towards an 18+ year steady client, that I saw no point in dealing with such an egotistical character. I then went to another branch and did the exact same thing with absolutely no questions or problems.

Reviewer: Rachel Criswell
Date: Sept. 20, 2017

They lost a mortgage payment. 09/12/2017 I have not gone to this location yet, I've written WF online twice and they've been less than helpful so far. Hopefully, the manager will redeem this location, based on google reviews they're less than helpful there too.

Reviewer: alton spencer
Date: Sept. 6, 2017

I wpould like to know my balance on my 401k

Reviewer: Jack White, Abingdon VA
Date: Sept. 1, 2017

Jerry was very helpful in trying to speed up the process for release of a real estate lien held by Wells Fargo. Eventually, he was not successful -- but that was due to bank procedures and not his lack of trying. He tried very hard.

10 /10
Reviewer: Richard Anderson
Date: Aug. 12, 2017

Does Wells Fargo have correspondent bank relationships in British Columbia, if so where are they (in what communities?).
Many thanks.

1 /10
Reviewer: Eric Tab Nadel
Date: Aug. 1, 2017

Eric Tab Nadel
Date: August 1, 2017
Under The Yahoo Listing On The Search Engine:

Micron Technology Inc - CUSIP 595112103 - Amount of Stock Ownership - August 2017 - "Eric Tab Nadel" - Wells Fargo Bank

There is The Listing For Wells Fargo Bank: 13700 North Kendall Drive - Containing The CUSIP 595112103 Listing For Micron Technology Inc.

NOT ONLY DO I, Eric Tab Nadel, WANT AN APOLOGY FROM BELKYS SANTAMARIA FOR - BEING MOST LITERAL, BEING "KICKED OUT" OF THE WELLS FARGO BRANCH & BEING TOLD BY BELKYS SANTAMARIA "NOT TO RETURN," IN A "HARSH & RUDE, YET APPALLING MANNER," I ALSO DEMAND AN "INVITATION" FROM MS. BELKYS SANTAMARIA TO "COME IN WITH OPEN ARMS," & CONDUCT "LARGE SCALE" Brokerage Business With My Account!

If This Matter is Not Promply Handled Appropriately, I Will File a "FORMAL COMPLAINT" Over The "Misgivings" Of MS. BELKYS SANTAMARIA NMLSR ID: 895995!

Reviewer: Eric Tab Nadel
Date: August 1, 2017
Looking Up Under The YAHOO Search Engine The Following:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel - Amount of Common Stock Owned - August 2017 - Wells Fargo Bank

The Refererence To The Wells Fargo Bank at 13700 North Kendall Drive Was Given & Approximately Three Calendar Weeks Ago; The Branch Manager: Belkys Santamaria NMLSR ID: 895995 Told To Myself, Eric Tab Nadel, That I Had NO ACCOUNT AT WELLS FARGO, LET ALONE THE "DIRECT REFERENCE" To 13700 N. Kendall Drive For CUSIP 595112103.

NOT ONLY DO I WANT A DIRECT "INVITATION" BACK TO THAT WELLS FARGO BANK, BUT I, ERIC TAB NADEL, ALSO WANT A DIRECT APOLOGY FOR BEING "MISHANDLED" BY Belkys Santamaria at My Cell Phone at 1-305-495-1113, My Email Listed Above, & Be Mailed an Invitation Back & Apology To My Residence: 15221 SW 80th ST Apartment 107 Miami, FL 33193-1347.

Thank You For Prompt & Courteous Attention To This "Violation of Bank Code/Customer Code" To This Matter.

Date: August 1, 2017
I, Eric Tab Nadel, am Going Through Wells Fargo Bank - Brokerage Account Number 16522021 - Next Week To Sell My Common Stock

RE: Lookup On The Yahoo Search Engine:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel" - August 2017 - Amount of Common Stock Owned - Wells Fargo Bank

Above is Valid as of December 31st, 2016

Percent of Class Represented By Amount of Common Stock of MU - NASDAQ - Held By Myself, Eric Tab Nadel - 5.65% - 62,122,100 Common Stock Shares

1 /10
Reviewer: Eric Tab Nadel
Date: Aug. 1, 2017

Eric Tab Nadel
Date: August 1, 2017
Under The Yahoo Listing On The Search Engine:

Micron Technology Inc - CUSIP 595112103 - Amount of Stock Ownership - July 2017 - "Eric Tab Nadel" - Wells Fargo Bank

There is The Listing For Wells Fargo Bank: 13700 North Kendall Drive - Containing The CUSIP 595112103 Listing For Micron Technology Inc.

NOT ONLY DO I, Eric Tab Nadel, WANT AN APOLOGY FROM BELKYS SANTAMARIA FOR - BEING MOST LITERAL, BEING "KICKED OUT" OF THE WELLS FARGO BRANCH & BEING TOLD BY BELKYS SANTAMARIA "NOT TO RETURN," IN A "HARSH & RUDE, YET APPALLING MANNER," I ALSO DEMAND AN "INVITATION" FROM MS. BELKYS SANTAMARIA TO "COME IN WITH OPEN ARMS," & CONDUCT "LARGE SCALE" Brokerage Business With My Account!

If This Matter is Not Promply Handled Appropriately, I Will File a "FORMAL COMPLAINT" Over The "Misgivings" Of MS. BELKYS SANTAMARIA NMLSR ID: 895995!

Reviewer: Eric Tab Nadel
Date: August 1, 2017
Looking Up Under The YAHOO Search Engine The Following:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel - Amount of Common Stock Owned - August 2017 - Wells Fargo Bank

The Refererence To The Wells Fargo Bank at 13700 North Kendall Drive Was Given & Approximately Three Calendar Weeks Ago; The Branch Manager: Belkys Santamaria NMLSR ID: 895995 Told To Myself, Eric Tab Nadel, That I Had NO ACCOUNT AT WELLS FARGO, LET ALONE THE "DIRECT REFERENCE" To 13700 N. Kendall Drive For CUSIP 595112103.

NOT ONLY DO I WANT A DIRECT "INVITATION" BACK TO THAT WELLS FARGO BANK, BUT I, ERIC TAB NADEL, ALSO WANT A DIRECT APOLOGY FOR BEING "MISHANDLED" BY Belkys Santamaria at My Cell Phone at 1-305-495-1113, My Email Listed Above, & Be Mailed an Invitation Back & Apology To My Residence: 15221 SW 80th ST Apartment 107 Miami, FL 33193-1347.

Thank You For Prompt & Courteous Attention To This "Violation of Bank Code/Customer Code" To This Matter.

Date: August 1, 2017
I, Eric Tab Nadel, am Going Through Wells Fargo Bank - Brokerage Account Number 16522021 - Next Week To Sell My Common Stock

RE: Lookup On The Yahoo Search Engine:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel" - August 2017 - Amount of Common Stock Owned - Wells Fargo Bank

Above is Valid as of December 31st, 2016

Percent of Class Represented By Amount of Common Stock of MU - NASDAQ - Held By Myself, Eric Tab Nadel - 5.65% - 62,122,100 Common Stock Shares

1 /10
Reviewer: Eric Tab Nadel
Date: July 31, 2017

Under The Yahoo Listing On The Search Engine:

Micron Technology Inc - CUSIP 595112103 - Amount of Stock Ownership - July 2017 - "Eric Tab Nadel" - Wells Fargo Bank

There is The Listing For Wells Fargo Bank: 13700 North Kendall Drive - Containing The CUSIP 595112103 Listing For Micron Technology Inc.

NOT ONLY DO I, Eric Tab Nadel, WANT AN APOLOGY FROM BELKYS SANTAMARIA FOR - BEING MOST LITERAL, BEING "KICKED OUT" OF THE WELLS FARGO BRANCH & BEING TOLD BY BELKYS SANTAMARIA "NOT TO RETURN," IN A "HARSH & RUDE, YET APPALLING MANNER," I ALSO DEMAND AN "INVITATION" FROM MS. BELKYS SANTAMARIA TO "COME IN WITH OPEN ARMS," & CONDUCT "LARGE SCALE" Brokerage Business With My Account!

If This Matter is Not Promply Handled Appropriately, I Will File a "FORMAL COMPLAINT" Over The "Misgivings" Of MS. BELKYS SANTAMARIA NMLSR ID: 895995!

Reviewer: john wilso
Date: July 31, 2017

i deposted $1300 via international wire 22nd july, but i got the account name wrong i put robert heyman as account name when it should have been bright sales as the account name. more details acc no 3835592506 my details acc no 36422660 confirmation no FP22238173 please could you correct the error asap thank you

john

1 /10
Reviewer: Eric Tab Nadel
Date: July 31, 2017

Looking Up Under The YAHOO Search Engine The Following:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel - Amount of Common Stock Owned - July 2017;

The Refererence To The Wells Fargo Bank at 13700 North Kendall Drive Was Given & Approximately One Calendar Week Ago; The Branch Manager: Belkys Santamaria NMLSR ID: 895995 Told To Myself, Eric Tab Nadel, That I Had NO ACCOUNT AT WELLS FARGO, LET ALONE THE "DIRECT REFERENCE" To 13700 N. Kendall Drive For CUSIP 595112103.

NOT ONLY DO I WANT A DIRECT "INVITATION" BACK TO THAT WELLS FARGO BANK, BUT I, ERIC TAB NADEL, ALSO WANT A DIRECT APOLOGY FOR BEING "MISHANDLED" BY Belkys Santamaria at My Cell Phone at 1-305-495-1113, My Email Listed Above, & Be Mailed an Invitation Back & Apology To My Residence: 15221 SW 80th ST Apartment 107 Miami, FL 33193-1347.

Thank You For Prompt & Courteous Attention To This "Violation of Bank Code/Customer Code" To This Matter.

Reviewer: john wilson
Date: July 31, 2017

on the 22nd July i made an international payment of $1300 but i put the wrong account name i put Robert Heyman as account name it should have been bright sales. further details are
account no 3835592506, swift code WFBIUS6S.
my details are sort code 77-71-52, acc no 36422660, confirmation no FP22238173
please could you rectify this error asap.

Reviewer: Anonymous User
Date: July 29, 2017

is this bank closing, if so when.

Reviewer: Debbie Thiess
Date: July 25, 2017

This is regarding property in foreclosure at 21 N. Yucca Ave, Boles, NM. There is a swarm of bees living inside the carport ceiling and weeds covering the entire property.
Rose L. Brand and Associates is representing you in the foreclosure process. They have been notified and additionally, Seterus property management, as they are the responsible party for property maintenance. There hasn't been any property maintenance is well over 2 years and now a swarm of bees has built a hive in the carport, thus presenting a health and safety issue. I'd appreciate this being forwarded to the appropriate department for prompt action.

Reviewer: Eric Tab Nadel
Date: July 9, 2017

I, Eric Tab Nadel, am Going Through Wells Fargo Bank - Brokerage Account Number 16522021 - Next Week To Sell My Common Stock

RE: Lookup On The Yahoo Search Engine:

Micron Technology Inc - CUSIP 595112103 - "Eric Tab Nadel" - July 2017 - Amount of Common Stock Owned

Then Choose Top First Icon, Reading:

Amended Statement of Ownership (sc 13g/a) - investors hub

Above is Valid as of December 31st, 2016

Percent of Class Represented By Amount of Common Stock of MU - NASDAQ - Held By Myself, Eric Tab Nadel - 5.65% - 62,122,100 Common Stock Shares

Sent from my iPhone

1 /10
Reviewer: Sam
Date: July 8, 2017

0 star rating if possible. By far the worst WF branch ever visited. The so called branch manager was incompetent and uninformed, and she had no clue regarding proper and customary banking procedures. Worst yet, she was extremely arrogant, impolite and unfriendly. Don't go there if you want knowledgeable manager or friendly service.

Reviewer: Otto ulrich
Date: June 30, 2017

Pésimo servicio total desconocimiento por parte de los empleados que están mal entrenados y con muy poco profesionalismo muchos empleados se pueden ver desocupados mientras los clientes hacen largas líneas solo se dirigen en idioma español a todas las personas ignorando que están en USA por eso hago esta queja en este idioma para que me puedan entender realmente es una falta de respeto a todos los que confiamos en esta institución y esperamos esto cambie.

1 /10
Reviewer: Tracy Larson
Date: June 14, 2017

I just moved to Rochester, MN and went to Wells Fargo for the first time 06/13/17. There was one teller at the counter and one at the drive thru. With only one customer ahead of me I was surprised when I waited over five minutes. At the ten minute mark, the customer asked the sole teller if there was someone else to help. Andy responded that the girl was "in the back." The customer asked if he could step aside so the teller could help those who were waiting. Andy responded, "I don't mind if they wait." At the fifteen minute mark the drive thru teller came over and helped me. I was furious. What poor, ridiculous service. I expect to wait my turn and realize there are situations that take longer to address. The fact that Andy could've call on the other teller to help and had the audacity to verbally say he didn't care that the line of four had to wait was infuriating!! The 55th St branch is closest to my new house. I will not make the mistake of returning to it. No one was available besides the teller to visit with. I hope someone will care enough to read this feedback and address the issue. I'm still upset about the situation the next day and will certainly share this with everyone I can!!

Reviewer: M. Goubran
Date: June 14, 2017

As usual, unsatisfactory service!
Manager was absent so Nobody could verify
My account and Routing number in a letter to Medicare!

8 /10
Reviewer: William
Date: May 3, 2017

Make me feel welcomed every time I go there banked with them 2 years

Reviewer: Michelle
Date: May 3, 2017

Your website says lobby hours are 9am - 6 pm. However, when I called at 9:15 am the voicemail message said you weren't open until 10 am. Please answer your phones during the same hours as the lobby hours or adjust your website. This is the kind of inconsistency that makes for bad customer service.

1 /10
Reviewer: Anonymous User
Date: April 7, 2017

Poor, poor, poor customer service and highly understaffed. Definetly does not exist to provide customer service, just want to make money. I understand it's a business but years of mistreatment I've received from this bank made me so furious I will take my business somewhere else. From my personal experience, i highly suggest not banking at this location.

Reviewer: Talal Dona
Date: March 31, 2017

Dear Messers,
I received a letter dated on March 24,2017 saying that I did't have enough funds...
What should I do ?

Thank u a lot.

4 /10
Reviewer: Anonymous User
Date: March 24, 2017

You have decent bank, but Wachovia was better.i had employees that didn't scam you.you have black girl teller at the drve thru that scams people out of there money.

10 /10
Reviewer: Anonymous User
Date: March 21, 2017

I have my own "personal banker" Dan Smith. He knows my family, we know him and he always solves our problems!

10 /10
Reviewer: Charles Aaron
Date: March 20, 2017

I was in there today to deposit money and was greeted with smiles, professionalism, and also received some really good advise. As a business owner receiving constructive criticism is always needed. I may end up utilizing this bank more for my business.
Thanks guys!
I kept the truck and the bugs!! lol

Mr. Charles Aaron Sr
Owner of Aarons pest Control

10 /10
Reviewer: Philip gobeil
Date: March 16, 2017

This bank was excellent service and staff were really helpful and friendly
If we lived here in Kissimmee we would use this bank

Reviewer: patricia coomer
Date: Feb. 28, 2017

my debit card has been hacked and my e-mail address has changed. loan #0188501084.....................please call me at 928-649-6574 for updated information, as you debit my account for my mortgage payment. thank you, patricia coomer

1 /10
Reviewer: JEFF
Date: Feb. 21, 2017

SHOULD NOT CHARGE FOR CASHING OWN CKS

1 /10
Reviewer: Wolf
Date: Feb. 11, 2017

The branch manager, Corina Garcia, lacks finesse and social skills . She's like a bull in a China shop.
Someone needs to tell her this isn't East Austin. There's no need to act that way.

I quit going to to this branch.

1 /10
Reviewer: Anonymous User
Date: Jan. 23, 2017

TERRIBLE AND UNACCEPTABLE.

Reviewer: Anonymous User
Date: Jan. 21, 2017

Today I went to this branch since here is where I opened my account last year, i wanted to make a deposit and the teller said my check card wasn't working, one the bankers issued a new card and said that somebody probably pushed the "wrong button" I went back to finished my deposit and the teller said this time "there was a hold in my acct", the banker said didn't know why and called a different department and they said that they decided to end up the relationship with me, I said why ? and they couldn't give an explanation and I demanded my money in a cashiers check so I can go to another bank where they appreciate my business, the manager said he couldn't release my money until next month and I will receive a check in the mail, I had to go to another branch were I was treated with more respect and they issued a cashiers check.This was the worse experience I ever had at a bank, no wonder why Wells Fargo has a bad reputation for being scammers and dishonest, I will never recommend a " financial institution" managed by incompetent employees who don't care about their customers needs.

Reviewer: Anonymous User
Date: Jan. 19, 2017

''o u t s t a n d i n g "

Reviewer: Anonymous User
Date: Jan. 2, 2017

Your voice mail is all messed up

10 /10
Reviewer: Anonymous User
Date: Dec. 26, 2016

Excellent service overall!

Reviewer: William Mullee
Date: Dec. 11, 2016

This document of Web [above ) tells that Lobby Hours are
"Sat 09:00 am - 06:00 pm Open Now" {is now 4:39 pm sat]
My immediate /recent trip to such Beach blvd WF Bank @ 4:15 pm{after such reading) showed such bank to be closed. 4 pm on door. Wasted my time, gasoline, effort because of such web incorrect listing.

1 /10
Reviewer: Jason-Lamont Jackson
Date: Dec. 9, 2016

I reside in Petersburg VA about 45 min from Henrico VA. I had a direct deposit to my account on 12/6. Had some issues with a few online payments that morning because my address wasn't updated for my card. It was resolved. That evening, while at the Henrico Branch (7101 West Broad St) around 4:15pm I needed to make a withdrawal for a VERY important payment due by 5pm. There was almost triple the amount needed available in my account. The teller called the manager over who told me my funds were not avail and to return tomorrow. I provided all the necessary identification and also explained what happened rallied that morning and even told them the charges that were made during the day if there were concerns about the account.

She informed me that the funds weren't avail. I told her I withdrew $1,100 earlier in the day. She said it was at her discretion. I called the 800 number and they assured me the funds were available. I returned into the branch and was still unable to to withdraw funds.

I had to go to the next closest branch (which let me withdraw the funds) but I was unable to get back to make my payment by 5pm.

The manager at the Henrico branch was very condescending and made me feel very uncomfortable and embarrassed in front of customers.

She didn't want to explain or even rationalize her decision. It was "at my discretion" and "the funds aren't available".

Reviewer: Anonymous User
Date: Dec. 5, 2016

Have been trying sense 9am to speck to Amanda Newsome with no call back

10 /10
Reviewer: Jean Francois Ema Otu
Date: Nov. 28, 2016

Excellent attention ! Really nice people . Great experience . Thank you Lisbeth Santana for your help.

1 /10
Reviewer: Karen
Date: Nov. 7, 2016

If you can go to a different location, DO IT!! the works bank, customer servise sucks, I go to a different locations every Friday to deposit drivers payroll, no stub, as one of the rep told me to do when I asked for deposit slips, no problems at all on the Tamiami location near Mcdonalds, Port Charlotte, no problem on Tamiami Sarasota Publix mall, no problem on Tamiami location, Target shopping next to Chase bank, I use any of the above location depending on the situation, every Friday, and last Friday I made a cash deposit and I was the only one on the Drive Thru, teller was with my deposits more than 10 minutes and after that for my $13,000 cash deposit she requested my Driver License, which I sent, after more minutes she requested my social security number written on a paper and she sent again the tube to do so, I asked for a manager about all that, social security??? is just a deposit? DL,, ok, but I asked about all that and how much is the minimum to deposit without asking for DL and manager said she cannot provide that info,,,REALLY? so who can? just to avoid all that hassle for a simple deposit that i was making along with four more check deposits,,not even willing to help or to answer more questions, very mean, a young short black hair female with no manager attitude or visible experience,

Reviewer: Beth Spearman
Date: Nov. 2, 2016

Five calls later, I still couldn't reach a live person. Every prompt to speak to a banker was selected and I could ONLY get routed to the automated loop. FRUSTRATING!

1 /10
Reviewer: Ariel
Date: Oct. 17, 2016

Worst experience in years

10 /10
Reviewer: Justin
Date: Oct. 5, 2016

THANK YOU,
I just walked in to the wells fargo on apache trail & meridian and the service was OMG!!! fast. I opened a new checking & savings account. Misty Sampson was my banker and she was amazing. Helped me understand everything and got me in and out in 20 min. Misty was very polite and helped me get all my needs taken kare of. THANK YOU, Misty Sampson your awesome!!!!!!!

Reviewer: I RECEIVED THE WORST SERVICE
Date: Oct. 1, 2016

I have visited several Welles Fargo banks over the years. On 9/27/16 I visited 180 Madison Avenue location. During transaction I requested a transaction history and received it for a different account of mine. I requested the desired transaction history from someone who happened to be a store manager, jon lui. I gave him my transaction receipt and my transaction history. I began to input my card and pin# in the machine when he asked for ID. Since I was just at another teller I thought that would be sufficient and I had just given him my papers. He began to explain why I needed an ID. I showed him my ID and he continued to tell me about identification. I said I didn't need a lecture, I just wanted the transaction history I requested. He decided to give me back the bank receipt only, not the original transaction history I had given him with it. He came from behind the glass with the second transaction history only and decided to give me a lecture in front of the entire bank about identification. I told him I had been baking for 50 years. He didn't like it and threw me out of the bank. Jon lui the store manager said he wasn't going to give me my paper back and I could call all the numbers I wanted to and bragged, go ahead take my name. He also threatened to call the police and laughed in my face. I was disrespected because I didn't want him to lecture me in a bank full of people. Jon Lui was condescending, cocky and very disrespectful and let the title of store manager go to his head. I reported the incident and received a call from the district manager, who gave the niceties and said he would get more training?????? I felt slimed. I am a long standing customer with Wells Fargo....from First Union to Wachovia to Wells. Jon kui has no business in any customer relation capacity, especially at a large financial institution. There was no need for him to flex his muscles after I gave him my ID. And there was no need for him to keep my original transaction detail. This is the worst banking experience I have ever encountered.
There too many alternatives that give better service with professional courteous store manager.

Reviewer: Anonymous User
Date: Sept. 24, 2016

Bank parking security guard was very disrespectful and the bank manager was not helpful.

1 /10
Reviewer: Anonymous User
Date: Aug. 26, 2016

Worst customer service ever!

10 /10
Reviewer: Olivia Gabriel
Date: Aug. 17, 2016

I, Olivia Lee Gabriel. Could possibly be a client of your, living at :3543 1st Ave #16, Sacramento ,CA 95817. No. 916-912-9067. Looking for my Trustee of Taxes. To help with school book for college. And my taxes need paying and loan school. Thank You if you can help or advice would be appreciated.

Reviewer: John F Windsor
Date: Aug. 5, 2016

Orlando tower
Numerous attempts to contact the senior teller......
no one answers the telephone.....automated switchboard
runs in circles dial zero and no answer.....what gives ?

Reviewer: Theresa Sickler
Date: July 29, 2016

Have been trying to call for 5 hours.

10 /10
Reviewer: margaret
Date: June 27, 2016

Outstanding.... I drive past 3 Wells Fargo branches to get to this branch.The drive is worth while. Service #1, Attitude #1, Clean Bank #1, and knowledge of brand #1

10 /10
Reviewer: Anonymous User
Date: June 9, 2016

WOW!!! I cannot begin to say how wonderful this branch has been to my family & myself. I love the Wilsonville Wells Fargo branch. The staff is professional and friendly. They are genuine & kind. They always greet me by name & make me feel as if I belong to their bank, not only as an account holder, but as a member of the community. They know me. The management greets me in the lobby & makes it important to call me back immediately if I reach out to them from home. This is my bank. I'll never leave Wells Fargo & I'll never take my business away from the Wilsonville Branch.

2 /10
Reviewer: Jerrod Woodard
Date: May 10, 2016

This branch of Wells Fargo Bank is far and away the worst example of corporate banking at its worst. Rude and unhelpful.

6 /10
Reviewer: Emmette Richardson
Date: May 6, 2016

No restroom for customers. Very surprised.

10 /10
Reviewer: Vincentine E Stonerod
Date: April 26, 2016

Sejel Patel always helps me straighten out the accounts with your bank. She makes her job seem effortless. She is so kind and is always so happy and willing to help. It is my pleasure to deal with her. You are lucky to have her as an employee.

4 /10
Reviewer: Kevin Kaye
Date: March 5, 2016

Disappointed again. First time refinancing, this time when trying to invest monies.

Practically no one there could explain why return on savings so low (not show math) and then inappropriately wanted to know where we got money from to invest.

2 /10
Reviewer: John
Date: Jan. 22, 2016

I hate to say this but this is worst Branch to do the simple deposit, PA State issued Id or PA Driver license dose not work even Wells Fargo Bank issued card dose not work to do deposit at this particular branch. Managers and Tellers need more training. some tellers are always moody at this location. Tellers and managers simply denied me to do the deposit of my check. so i have drive to Lebanon branch to deposit my check .and guess what i simply give my debit card and check to teller and she deposit my check at Lebanon branch. Simple as it is..

Manager and Tellers are Prejudice at Fairlane village mall. I would never go at this location or branch