Wells Fargo Bank

5931 Branch Locations
5.4 /10 25 Ratings
5931 Branch Locations
Main Office:
  101 N. Phillips Avenue
  Sioux Falls, SD 57104
About Wells Fargo Bank

Wells Fargo Bank was established on Jan. 1, 1870. Headquartered in Sioux Falls, SD, it has assets in the amount of $1,553,871,000,000. Its customers are served from 5931 locations. Deposits in Wells Fargo Bank are insured by FDIC.

Established On:
  Jan. 1, 1870
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Institution Class:
  Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Wells Fargo Bank Locations & Hours

5931 Wells Fargo Bank Branch Locations
# of Branches
Alabama 136
Alaska 48
Arizona 253
Arkansas 3
California 1026
Colorado 155
Connecticut 71
Delaware 17
District of Columbia 34
Florida 625
Georgia 271
Idaho 85
Illinois 21
Indiana 35
Iowa 67
Kansas 8
Maryland 83
Michigan 17
Minnesota 163
Mississippi 13
Montana 42
Nebraska 40
Nevada 113
New Jersey 287
New Mexico 90
New York 82
North Carolina 294
North Dakota 19
Ohio 1
Oregon 121
Pennsylvania 263
South Carolina 137
South Dakota 47
Tennessee 18
Texas 627
Utah 117
Virginia 274
Washington 152
Wisconsin 51
Wyoming 25

Reviews & Feedback

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Rate This Bank:
5.4 /10 25 Ratings
1 /10
Reviewer: Tracy Larson
Date: June 14, 2017

I just moved to Rochester, MN and went to Wells Fargo for the first time 06/13/17. There was one teller at the counter and one at the drive thru. With only one customer ahead of me I was surprised when I waited over five minutes. At the ten minute mark, the customer asked the sole teller if there was someone else to help. Andy responded that the girl was "in the back." The customer asked if he could step aside so the teller could help those who were waiting. Andy responded, "I don't mind if they wait." At the fifteen minute mark the drive thru teller came over and helped me. I was furious. What poor, ridiculous service. I expect to wait my turn and realize there are situations that take longer to address. The fact that Andy could've call on the other teller to help and had the audacity to verbally say he didn't care that the line of four had to wait was infuriating!! The 55th St branch is closest to my new house. I will not make the mistake of returning to it. No one was available besides the teller to visit with. I hope someone will care enough to read this feedback and address the issue. I'm still upset about the situation the next day and will certainly share this with everyone I can!!

Reviewer: M. Goubran
Date: June 14, 2017

As usual, unsatisfactory service!
Manager was absent so Nobody could verify
My account and Routing number in a letter to Medicare!

8 /10
Reviewer: William
Date: May 3, 2017

Make me feel welcomed every time I go there banked with them 2 years

Reviewer: Michelle
Date: May 3, 2017

Your website says lobby hours are 9am - 6 pm. However, when I called at 9:15 am the voicemail message said you weren't open until 10 am. Please answer your phones during the same hours as the lobby hours or adjust your website. This is the kind of inconsistency that makes for bad customer service.

1 /10
Reviewer: Anonymous User
Date: April 7, 2017

Poor, poor, poor customer service and highly understaffed. Definetly does not exist to provide customer service, just want to make money. I understand it's a business but years of mistreatment I've received from this bank made me so furious I will take my business somewhere else. From my personal experience, i highly suggest not banking at this location.

Reviewer: Talal Dona
Date: March 31, 2017

Dear Messers,
I received a letter dated on March 24,2017 saying that I did't have enough funds...
What should I do ?

Thank u a lot.

4 /10
Reviewer: Anonymous User
Date: March 24, 2017

You have decent bank, but Wachovia was better.i had employees that didn't scam you.you have black girl teller at the drve thru that scams people out of there money.

10 /10
Reviewer: Anonymous User
Date: March 21, 2017

I have my own "personal banker" Dan Smith. He knows my family, we know him and he always solves our problems!

10 /10
Reviewer: Charles Aaron
Date: March 20, 2017

I was in there today to deposit money and was greeted with smiles, professionalism, and also received some really good advise. As a business owner receiving constructive criticism is always needed. I may end up utilizing this bank more for my business.
Thanks guys!
I kept the truck and the bugs!! lol

Mr. Charles Aaron Sr
Owner of Aarons pest Control

10 /10
Reviewer: Philip gobeil
Date: March 16, 2017

This bank was excellent service and staff were really helpful and friendly
If we lived here in Kissimmee we would use this bank

Reviewer: patricia coomer
Date: Feb. 28, 2017

my debit card has been hacked and my e-mail address has changed. loan #0188501084.....................please call me at 928-649-6574 for updated information, as you debit my account for my mortgage payment. thank you, patricia coomer

1 /10
Reviewer: JEFF
Date: Feb. 21, 2017


1 /10
Reviewer: Wolf
Date: Feb. 11, 2017

The branch manager, Corina Garcia, lacks finesse and social skills . She's like a bull in a China shop.
Someone needs to tell her this isn't East Austin. There's no need to act that way.

I quit going to to this branch.

1 /10
Reviewer: Anonymous User
Date: Jan. 23, 2017


Reviewer: Anonymous User
Date: Jan. 21, 2017

Today I went to this branch since here is where I opened my account last year, i wanted to make a deposit and the teller said my check card wasn't working, one the bankers issued a new card and said that somebody probably pushed the "wrong button" I went back to finished my deposit and the teller said this time "there was a hold in my acct", the banker said didn't know why and called a different department and they said that they decided to end up the relationship with me, I said why ? and they couldn't give an explanation and I demanded my money in a cashiers check so I can go to another bank where they appreciate my business, the manager said he couldn't release my money until next month and I will receive a check in the mail, I had to go to another branch were I was treated with more respect and they issued a cashiers check.This was the worse experience I ever had at a bank, no wonder why Wells Fargo has a bad reputation for being scammers and dishonest, I will never recommend a " financial institution" managed by incompetent employees who don't care about their customers needs.

Reviewer: Anonymous User
Date: Jan. 19, 2017

''o u t s t a n d i n g "

Reviewer: Anonymous User
Date: Jan. 2, 2017

Your voice mail is all messed up

10 /10
Reviewer: Anonymous User
Date: Dec. 26, 2016

Excellent service overall!

Reviewer: William Mullee
Date: Dec. 11, 2016

This document of Web [above ) tells that Lobby Hours are
"Sat 09:00 am - 06:00 pm Open Now" {is now 4:39 pm sat]
My immediate /recent trip to such Beach blvd WF Bank @ 4:15 pm{after such reading) showed such bank to be closed. 4 pm on door. Wasted my time, gasoline, effort because of such web incorrect listing.

1 /10
Reviewer: Jason-Lamont Jackson
Date: Dec. 9, 2016

I reside in Petersburg VA about 45 min from Henrico VA. I had a direct deposit to my account on 12/6. Had some issues with a few online payments that morning because my address wasn't updated for my card. It was resolved. That evening, while at the Henrico Branch (7101 West Broad St) around 4:15pm I needed to make a withdrawal for a VERY important payment due by 5pm. There was almost triple the amount needed available in my account. The teller called the manager over who told me my funds were not avail and to return tomorrow. I provided all the necessary identification and also explained what happened rallied that morning and even told them the charges that were made during the day if there were concerns about the account.

She informed me that the funds weren't avail. I told her I withdrew $1,100 earlier in the day. She said it was at her discretion. I called the 800 number and they assured me the funds were available. I returned into the branch and was still unable to to withdraw funds.

I had to go to the next closest branch (which let me withdraw the funds) but I was unable to get back to make my payment by 5pm.

The manager at the Henrico branch was very condescending and made me feel very uncomfortable and embarrassed in front of customers.

She didn't want to explain or even rationalize her decision. It was "at my discretion" and "the funds aren't available".

Reviewer: Anonymous User
Date: Dec. 5, 2016

Have been trying sense 9am to speck to Amanda Newsome with no call back

10 /10
Reviewer: Jean Francois Ema Otu
Date: Nov. 28, 2016

Excellent attention ! Really nice people . Great experience . Thank you Lisbeth Santana for your help.

1 /10
Reviewer: Karen
Date: Nov. 7, 2016

If you can go to a different location, DO IT!! the works bank, customer servise sucks, I go to a different locations every Friday to deposit drivers payroll, no stub, as one of the rep told me to do when I asked for deposit slips, no problems at all on the Tamiami location near Mcdonalds, Port Charlotte, no problem on Tamiami Sarasota Publix mall, no problem on Tamiami location, Target shopping next to Chase bank, I use any of the above location depending on the situation, every Friday, and last Friday I made a cash deposit and I was the only one on the Drive Thru, teller was with my deposits more than 10 minutes and after that for my $13,000 cash deposit she requested my Driver License, which I sent, after more minutes she requested my social security number written on a paper and she sent again the tube to do so, I asked for a manager about all that, social security??? is just a deposit? DL,, ok, but I asked about all that and how much is the minimum to deposit without asking for DL and manager said she cannot provide that info,,,REALLY? so who can? just to avoid all that hassle for a simple deposit that i was making along with four more check deposits,,not even willing to help or to answer more questions, very mean, a young short black hair female with no manager attitude or visible experience,

Reviewer: Beth Spearman
Date: Nov. 2, 2016

Five calls later, I still couldn't reach a live person. Every prompt to speak to a banker was selected and I could ONLY get routed to the automated loop. FRUSTRATING!

1 /10
Reviewer: Ariel
Date: Oct. 17, 2016

Worst experience in years

10 /10
Reviewer: Justin
Date: Oct. 5, 2016

I just walked in to the wells fargo on apache trail & meridian and the service was OMG!!! fast. I opened a new checking & savings account. Misty Sampson was my banker and she was amazing. Helped me understand everything and got me in and out in 20 min. Misty was very polite and helped me get all my needs taken kare of. THANK YOU, Misty Sampson your awesome!!!!!!!

Date: Oct. 1, 2016

I have visited several Welles Fargo banks over the years. On 9/27/16 I visited 180 Madison Avenue location. During transaction I requested a transaction history and received it for a different account of mine. I requested the desired transaction history from someone who happened to be a store manager, jon lui. I gave him my transaction receipt and my transaction history. I began to input my card and pin# in the machine when he asked for ID. Since I was just at another teller I thought that would be sufficient and I had just given him my papers. He began to explain why I needed an ID. I showed him my ID and he continued to tell me about identification. I said I didn't need a lecture, I just wanted the transaction history I requested. He decided to give me back the bank receipt only, not the original transaction history I had given him with it. He came from behind the glass with the second transaction history only and decided to give me a lecture in front of the entire bank about identification. I told him I had been baking for 50 years. He didn't like it and threw me out of the bank. Jon lui the store manager said he wasn't going to give me my paper back and I could call all the numbers I wanted to and bragged, go ahead take my name. He also threatened to call the police and laughed in my face. I was disrespected because I didn't want him to lecture me in a bank full of people. Jon Lui was condescending, cocky and very disrespectful and let the title of store manager go to his head. I reported the incident and received a call from the district manager, who gave the niceties and said he would get more training?????? I felt slimed. I am a long standing customer with Wells Fargo....from First Union to Wachovia to Wells. Jon kui has no business in any customer relation capacity, especially at a large financial institution. There was no need for him to flex his muscles after I gave him my ID. And there was no need for him to keep my original transaction detail. This is the worst banking experience I have ever encountered.
There too many alternatives that give better service with professional courteous store manager.

Reviewer: Anonymous User
Date: Sept. 24, 2016

Bank parking security guard was very disrespectful and the bank manager was not helpful.

1 /10
Reviewer: Anonymous User
Date: Aug. 26, 2016

Worst customer service ever!

10 /10
Reviewer: Olivia Gabriel
Date: Aug. 17, 2016

I, Olivia Lee Gabriel. Could possibly be a client of your, living at :3543 1st Ave #16, Sacramento ,CA 95817. No. 916-912-9067. Looking for my Trustee of Taxes. To help with school book for college. And my taxes need paying and loan school. Thank You if you can help or advice would be appreciated.

Reviewer: John F Windsor
Date: Aug. 5, 2016

Orlando tower
Numerous attempts to contact the senior teller......
no one answers the telephone.....automated switchboard
runs in circles dial zero and no answer.....what gives ?

Reviewer: Theresa Sickler
Date: July 29, 2016

Have been trying to call for 5 hours.

10 /10
Reviewer: margaret
Date: June 27, 2016

Outstanding.... I drive past 3 Wells Fargo branches to get to this branch.The drive is worth while. Service #1, Attitude #1, Clean Bank #1, and knowledge of brand #1

10 /10
Reviewer: Anonymous User
Date: June 9, 2016

WOW!!! I cannot begin to say how wonderful this branch has been to my family & myself. I love the Wilsonville Wells Fargo branch. The staff is professional and friendly. They are genuine & kind. They always greet me by name & make me feel as if I belong to their bank, not only as an account holder, but as a member of the community. They know me. The management greets me in the lobby & makes it important to call me back immediately if I reach out to them from home. This is my bank. I'll never leave Wells Fargo & I'll never take my business away from the Wilsonville Branch.

2 /10
Reviewer: Jerrod Woodard
Date: May 10, 2016

This branch of Wells Fargo Bank is far and away the worst example of corporate banking at its worst. Rude and unhelpful.

6 /10
Reviewer: Emmette Richardson
Date: May 6, 2016

No restroom for customers. Very surprised.

10 /10
Reviewer: Vincentine E Stonerod
Date: April 26, 2016

Sejel Patel always helps me straighten out the accounts with your bank. She makes her job seem effortless. She is so kind and is always so happy and willing to help. It is my pleasure to deal with her. You are lucky to have her as an employee.

4 /10
Reviewer: Kevin Kaye
Date: March 5, 2016

Disappointed again. First time refinancing, this time when trying to invest monies.

Practically no one there could explain why return on savings so low (not show math) and then inappropriately wanted to know where we got money from to invest.

2 /10
Reviewer: John
Date: Jan. 22, 2016

I hate to say this but this is worst Branch to do the simple deposit, PA State issued Id or PA Driver license dose not work even Wells Fargo Bank issued card dose not work to do deposit at this particular branch. Managers and Tellers need more training. some tellers are always moody at this location. Tellers and managers simply denied me to do the deposit of my check. so i have drive to Lebanon branch to deposit my check .and guess what i simply give my debit card and check to teller and she deposit my check at Lebanon branch. Simple as it is..

Manager and Tellers are Prejudice at Fairlane village mall. I would never go at this location or branch