Wells Fargo Bank

3764 W. Mcfadden Avenue, Santa Ana, CA

Harbor & Mcfadden Branch
4.6/10 92 Ratings
Address:
 3764 W. Mcfadden Avenue
 Santa Ana, CA 92704
  
 Large Map & Directions
  
Phone:
 (714) 839-9854
  
Website:
 http://www.wellsfargo.com
  
Opened:
 2008-01-22
Lobby Hours
Mon:09:00 AM - 06:00 PM
Tue:09:00 AM - 06:00 PM
Wed:09:00 AM - 06:00 PM
Thu:09:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 05:00 PM
Sun:Closed
Established On:
 Jan. 1, 1870
  
FDIC Certificate Number:
 3511
  
Total Assets:
 $1,553,871,000,000
  
Deposit Insurance:
 FDIC
Community Bank:
 No
  
Institution Class:
 Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Reviews & Feedback

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Rate This Bank:
231 Comments
4.6/10 92 Ratings
Reviewer:Anonymous User
Date:Nov. 29, 2023

closed

Reviewer:Anonymous User
Date:Nov. 23, 2023

Are you open thisFriday?

Reviewer:Anonymous User
Date:Nov. 23, 2023

Are you open thisFriday?

Reviewer:Pat Dominguez
Date:Oct. 19, 2023

What services are provided?

Reviewer:Anonymous User
Date:Sept. 28, 2023

bad

1/10
Reviewer:Robert Wright
Date:Sept. 13, 2023

This place is beyond hopeless.....STAY AWAY!!!!

10/10
Reviewer:Abiy fagiso
Date:Aug. 29, 2023

Buy house

Reviewer:Эркин Петалыев
Date:May 11, 2023

Hello, how are you. What are the terms of cooperation with you

Reviewer:Эркин Петалыев
Date:May 11, 2023

Hello, how are you. What are the terms of cooperation with you

Reviewer:Anonymous User
Date:Feb. 10, 2023

This branch is closed.

Reviewer:Anonymous User
Date:Aug. 17, 2022

answer the phone

1/10
Reviewer:Anonymous User
Date:Aug. 4, 2022

This bank is the worst!!!!

Reviewer:Cynthia
Date:March 18, 2022

NkrumahCynthia712

Reviewer:Djamel Mohammed cherif
Date:Oct. 9, 2021

Vérifier cartaficat

1/10
Reviewer:Anonymous User
Date:Oct. 7, 2021

Lack of education

Reviewer:david ambs
Date:July 18, 2021

new email please update

Reviewer:Anonymous User
Date:June 28, 2021

Krystal?Did you know that Judge Benjermine Bloom is not realy my legal babysitter?Hes you'rs!And he's garnishing you're wages!

Reviewer:Marcy
Date:June 5, 2021

My safety deposit box was robbed of cash.

1/10
Reviewer:Anonymous User
Date:May 13, 2021

Won’t answer phones.

1/10
Reviewer:Anonymous User
Date:May 13, 2021

Sucks

Reviewer:Phyllis Haugen
Date:April 21, 2021

Why was bank closed today. 4-21-21. ??????

1/10
Reviewer:Anonymous User
Date:April 14, 2021

Sales Sales Sales

2/10
Reviewer:Ye Aung Aung
Date:Feb. 6, 2021

Wells Fargo bank

2/10
Reviewer:Ye Aung Aung
Date:Feb. 6, 2021

Wells Fargo bank

2/10
Reviewer:Ye Aung Aung
Date:Feb. 6, 2021

Wells Fargo bank

2/10
Reviewer:Ye Aung Aung
Date:Feb. 6, 2021

Wells Fargo bank

1/10
Reviewer:Anonymous User
Date:Feb. 4, 2021

Everyone seemed sad

Reviewer:Debbie Kilgore
Date:Feb. 2, 2021

Need $56-58 per month HELOC LOAN. Pls advise

1/10
Reviewer:Anonymous User
Date:Dec. 28, 2020

not the best branch

5/10
Reviewer:Roger Jones
Date:Dec. 21, 2020

Plymouth is by far the best. Please reopen soon

Reviewer:Amare Hailu
Date:Oct. 23, 2020

may chalking accent is closed whayp?

Reviewer:Anonymous User
Date:Sept. 22, 2020

Are Wells Fargo banks opening soon ?.

Reviewer:Anonymous User
Date:Sept. 22, 2020

Are Wells Fargo banks opening soon ?.

Reviewer:Anonymous User
Date:June 6, 2020

Joseph roy schad 1 11 76

10/10
Reviewer:Rodney Pash
Date:May 28, 2020

What is the Reilly deposit cutoff time?

1/10
Reviewer:Anonymous User
Date:May 19, 2020

Rude

10/10
Reviewer:Anonymous User
Date:May 19, 2020

n/a

1/10
Reviewer:Anonymous User
Date:May 19, 2020

n/a

Reviewer:Anonymous User
Date:May 8, 2020

Why was the drive up window closed today may 7 2020? Is the lobby finally open again?

1/10
Reviewer:Anonymous User
Date:May 4, 2020

Very Shady

Reviewer:Brenda White
Date:April 16, 2020

Where's my Stimulus Check?

Reviewer:Veronica gale guy
Date:April 14, 2020

Where is my mom's check

5/10
Reviewer:Larry guy
Date:April 14, 2020

Where is my stimulus check

Reviewer:Anonymous User
Date:April 13, 2020

Brinks chase wells or Loomis United fedauity bank united bank critter app./

Reviewer:Art Gallary
Date:April 7, 2020

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Reviewer:Mizz Tina Bryson
Date:March 28, 2020

Major Fraud

Reviewer:Anonymous User
Date:March 27, 2020

The published phone number 720-855-4240 is not working

Reviewer:Angel Sayles
Date:March 4, 2020

Is the branch still open?

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

Reviewer:Anonymous User
Date:Feb. 16, 2020

Sucks. Been Watling. Nos 5 years. On. My. Deciesed wifes. 4p1k & pasta pensión for. Hers

1/10
Reviewer:Anonymous User
Date:Jan. 31, 2020

Very bad bank

9/10
Reviewer:ray anot
Date:Jan. 27, 2020

hello

Reviewer:Anonymous User
Date:Jan. 27, 2020

Ifsc code?

1/10
Reviewer:Anonymous User
Date:Jan. 23, 2020

Horrible

Reviewer:Anonymous User
Date:Jan. 3, 2020

You suck.

5/10
Reviewer:Kodie HARper
Date:Dec. 28, 2019

This bank is reliable

Reviewer:Vik
Date:Dec. 18, 2019

Would appreciate if some one can share the Flowood, MS 39232 Bank manager's contact details. Its urgent!

1/10
Reviewer:Joseph Reyna
Date:Dec. 6, 2019

Phone number never works...

1/10
Reviewer:Anonymous User
Date:Dec. 6, 2019

No one awnsers the phone number listed

1/10
Reviewer:Anonymous User
Date:Nov. 23, 2019

Nooene ever answers the phone?!

Reviewer:Anonymous User
Date:Oct. 15, 2019

numbering system for next person waiting /passed over twice no questions asked.

Reviewer:Anonymous User
Date:Oct. 14, 2019

Ducked up. Bye now.

Reviewer:Anonymous User
Date:Oct. 14, 2019

No

Reviewer:Anonymous User
Date:Sept. 12, 2019

wrong phone #

10/10
Reviewer:Anonymous User
Date:Sept. 11, 2019

Excellent

Reviewer:Elaine C. Bartlett
Date:Aug. 26, 2019

Wonderful!!!

1/10
Reviewer:Anonymous User
Date:Aug. 15, 2019

Too much turnover

1/10
Reviewer:Anonymous User
Date:Nov. 1, 2018

Sales Sales Sales

Reviewer:Anonymous User
Date:Oct. 30, 2018

Horrible!!!

10/10
Reviewer:Smithd667
Date:Oct. 7, 2018

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10/10
Reviewer:Smithb85
Date:Oct. 7, 2018

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10/10
Reviewer:Smitha55
Date:Oct. 7, 2018

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5/10
Reviewer:Ed L
Date:Oct. 4, 2018

Have been dealing with WF Manahawkin branch for 15 years. Last visit 10/3/2018. Service and attention to my accounts is nothing less than excellent.

10/10
Reviewer:Josy
Date:Oct. 3, 2018

Never had a problem very good customer service

1/10
Reviewer:Carole Lynne Eilberg Levy
Date:Oct. 1, 2018

$131.00 is appearing as an unpaid debt on my Experian credit report. ALL WAS PAID TO BANKERS PAUL ADELSON & SEAN FRANCIS 2400 E ATLANTIC BLVD BRANCH POMPANO BEACH FL 33060 IN DECEMBER 2016. ACCOUNT WAS CLOSED. PLEASE REMOVE THIS ITEM FROM MY CREDIT REPORT. (561)332-0583 CELL

Reviewer:Anonymous User
Date:Sept. 26, 2018

Paul Miller seems to spend most of his time focused on all his neighbors and harassing city code inspectors for his constant complaints that a majority of his neighbors are violating city code. He creeps around peoples yards taking pictures and demanding city code enforcement answer his question if work permits have been issued! He needs to stick to financial management and quit harassing his neighbors and frightening their kids by approaching them in playgrounds!

Reviewer:Tim House
Date:Sept. 25, 2018

I would like to contact Bank Rep (Lupe Mata), 3707 South Mooney Boulevard, Visalia, CA. Can you please have her email me?

Thank you for your time.

Reviewer:Anonymous User
Date:Sept. 22, 2018

Does anyone kno if i can get a semi truck close to tha bank,, i need ta deposit payroll check ???

Reviewer:Anonymous User
Date:Sept. 20, 2018

NON-FRIENDLY WEBSITE!

WHAT IS "INVALID VALUE?" There was no prompt button or hyperlink for me to click on for a list of values.

I could not go any further than Step 4 of the "APPLY FOR JOB" page.

I am highly upset. I would have loved to have worked for this company!

Reviewer:Margaret
Date:Sept. 20, 2018

I need to contact Wells Fargo kenai
I can’t ring them no access
Can I have an email address it’s urgent
Thanks
Margaret
sonshinealaska@mail.com

Reviewer:Margaret quinn
Date:Sept. 20, 2018

Can I have an email address of Wells Fargo kenai Alaska
I moved to Australia
I need to contact the branch
Can ring them
Thanks
Margaret

Reviewer:Jessica.Gorfon
Date:Sept. 4, 2018

Assistant Envoye 100000$ rapide a FIRASS H DANDACH visa card 5104 5109 6917 9839

Reviewer:James Fieser
Date:Aug. 31, 2018

Gone here since they opened. Excellent service. Always on top of things. Very helpful, smart, and friendly. I see this place as being as good as any bank needs to be.

Reviewer:L Davis
Date:Aug. 28, 2018

Paula is great ! Wonderful personality’s ! But the young Mexican man banker is the pits ! I went in needing help with s phone call to Wells Fargo direct line and explained I couldn’t get through on my cell phone ! His reply “I can’t help you “ !! I have never been in a Wells Fargo yet that said they were not able to help me in some capacity! After he saw my struggles of getting hung up on because of phone reception . He reached over pushed two numbers and handed me the phone ! No comment no smile nothing ! This was last Monday August 20th 2018 ! ADVOID this branch !

Reviewer:Rita Cornejo
Date:Aug. 27, 2018

Very bad I buy money order to deposit to another account since this Saturday and nobody give answer why the money is not in that accpunt

Reviewer:Rita Cornejo
Date:Aug. 27, 2018

Very bad I buy money order to deposit to another account since this Saturday and nobody give answer why the money is not in that accpunt

Reviewer:Anonymous User
Date:Aug. 27, 2018

Any question asked of the "bankers" results in seemingly endless typing, often with no answer emerging. I tried to get an IRA CD rate to no avail including two phone calls by the employee to HQ on my behalf. I went home after wasting a lot of time at the bank and googled IRA CD Wells Fargo and had the information immediately. P.S. The tellers are excellent.

10/10
Reviewer:Anonymous User
Date:Aug. 21, 2018

This is a wonderful local bank! From the tellers to the manager, they are wonderful! I have been banking with Wells Fargo for 50 years. I am very upset that it is being closed!! Philomath OR Wells Fargo is the very BEST!!

1/10
Reviewer:Rich T.
Date:Aug. 21, 2018

I have been banking at the same branch office for many years now. They know me by name, ask about my little girl, they see me every week, a place where 7 deposits a month go. I lost my wallet the other day and went to my local branch office where they know me. They called me by name when I walked in and shook my hand. I told them I lost my wallet and needed a new bank card. The big banker Justin asked me for my DL? I lost my wallet it was in there I said. He said oh to bad you will have to wait 7-14 days for a new card. Then he stated if I like he will get me $20 from my account so I can go get a new DL. What an Asshole! I left upset and called the 800 number when I got home. They told me how to get money from my account without a bank card and also shipped me another cc overnight. I will never go to my local branch office again and will be closing all accounts with Well Fargo in the coming weeks because of the way I was treated at branch office.

Reviewer:S
Date:Aug. 18, 2018

I am a team member I walked in to do a deposit and requested to use a bathroom. I was wearing my badge and making a deposit where they could check to see who I am and see that I am SAFE certified. The manager refused to let me me saying it "wasn't a public restroom". I understood and stated that I was in fact a team member. He refused to let me use the restroom. I called to speak to him about it and he was extremely snarky. I explained I understood what he was saying and stated that he was in fact NOT customer eccentric. To treat even a team member that way was just the bottom of the barrel for me. U would not go to this location again even though it's down the street from my home.

1/10
Reviewer:meyer Cooper
Date:Aug. 10, 2018

Manager or assistant manager refuse to give me their names or get in touch with me.
Your customer relation people have also requested them to get in touch with me but they do not respond. I am a customer there.

Reviewer:Artemisa Arce
Date:Aug. 10, 2018

Check balance

Reviewer:McClain
Date:Aug. 7, 2018

Hi, I would like to email my Banker name: Rodriquez , Jessica Andrea. I have some questions to ask her. Please email me when you can. Thank you.

10/10
Reviewer:Cathy Reason
Date:Aug. 7, 2018

Great service! Juan was very nice and helpful in helping me open an account.

1/10
Reviewer:Michele
Date:July 31, 2018

The lead teller was not very friendly. I will never get in her line as she was kinda snobby to me.

Reviewer:Christine Kiedrowicz
Date:July 26, 2018

I never go to the Mequon Wi. branch anymore. Closed my account. A few years ago their 'manager' Michael Williams called the police on me. Wells Fargo Card Services sent me a letter instructing me to go to the bank to be indentified because I used an incorrect password causing them to stall my account. Easy enough I thought. Because my drivers licence had a flag on it and his did not, he and another employee, Ann Gibson, accused me of having a "fraudulent licence" and a "fraudulent letter". I called the 800 number on the letter for them but that wasn't good enough. They called the police and then Williams proceeded to make up absurd stories like I was "bouncing checks" and "having confirmed fraud on my credit card". None of that was true. I sure hope they fired that moron. If he is the manager at that branch, STAY AWAY.

10/10
Reviewer:John Cotter
Date:July 25, 2018

To Whom it May Concern:

I went into my local Wells Fargo office in Berkelely Heights NJ on Springfield Avenue yesterday. I was having difficulty setting up a wire transfer in my online Wells Fargo account. Victor Cruz took care of me. The resolution required Victor calling the Wells Fargo technical team. All worked very hard to resolve my issue and we made the wire transfer. Victor is awesome. Very dedicated and professional and I greatly appreciated the A-class service.

Respectfully,
John

Reviewer:Anonymous User
Date:July 18, 2018

IT IS CLOSED and OUT of business.

1/10
Reviewer:Anonymous User
Date:July 12, 2018

They list a phone number, but it does not get answered and does not even go to any kind of answering machine. Perhaps corporate could save money by taking away the phones there.

Reviewer:Rajapartaparya
Date:July 9, 2018

I want to know the swift code of your bank and branch I want to send the money in my daughter account

Reviewer:Robert logiudice
Date:July 8, 2018

Need to speak to someone there regarding w letter I received. Need a phone number of a live person. Thank you

1/10
Reviewer:Eric Tab Nadel
Date:July 2, 2018

My Goodness; How That Management At 13700 N. Kendall Dr. Miami, FL 33186 Treats Myself, Eric Tab Nadel, Like Defication & Does Not Allow Myself In Her Bank. CORE JEALOUSY & ANGER!!!

So Sad!!!

10/10
Reviewer:Suzie Hosier
Date:July 1, 2018

Liz Donnelly, Service Manager I, gave my sister a first-hand example of why I bank at Wells Fargo. We inherited a piggy bank from our uncle. Armed with a pan full of dimes we marched into the bank, passing Liz on her way out. She quickly assessed the situation and stepped up to explain coin counting is no longer a service of Wells Fargo. I was flabbergasted and not too happy, wondering which bank I could go to that offered that service. Liz found a solution, keeping my loyalty to Wells Fargo untested. Her exemplary and pro-active customer service was much appreciated and valued. Thank you for putting your clients in the friendly and competent can-do service of Liz Donnelly!

1/10
Reviewer:Anonymous User
Date:June 29, 2018

Over the last year or two there has been a turn over of staff and the this branch has become very difficult to deal with. Before the staff were very customer oriented.

Reviewer:Gumecindo
Date:June 29, 2018

Is my money already and Wells Fargo or is that the treasury Department and how much is there

Reviewer:Gumecindo Rodriguez
Date:June 26, 2018

His money in

Reviewer:latrice monet brown
Date:June 25, 2018

latrice monet brown would like to make 700 aday mailed to 2101 mountain run drive Richmond .Va 23060 the guardian light 2261 or 10,000 aday call me at 804-709-8549 .Some man Name Casey call me I don't now at what bank ,Latrice monetBrown.can I do feed backs all day at the bank.

Reviewer:Gumecindo Rodriguez
Date:June 21, 2018

Is my money in the bank already cuz my family needs money we need money man with the federal government's doing is holding me back from I mean we have so much real estate in houses and I can't even go into one of my houses cuz they won't let me why are you guys doing this to me if I have done nothing wrong

Reviewer:Gumecindo Rodriguez
Date:June 19, 2018

in the bank

Reviewer:Gumecindo Rodriguez
Date:June 17, 2018

8.5 million right

Reviewer:Gumecindo Rodriguez
Date:June 16, 2018

My money

Reviewer:brian cooper
Date:June 15, 2018

Wells Fargo swift code for hayward california?

Reviewer:Gumecindo Rodriguez
Date:June 15, 2018

and still they haven't even try to call me from the Wells Fargo's hear nothing about my business is already said my paperwork in about my my assets everything and they still haven't even try to help me regardless of the point what they did I help and the deeds in my titles of my assets and my money why won't you allow me to go to the bank and touch my

Reviewer:Gumecindo Rodriguez
Date:June 15, 2018

and still they haven't even try to call me from the Wells Fargo's hear nothing about my business is already said my paperwork in about my my assets everything and they still haven't even try to help me regardless of the point what they did I help and the deeds in my titles of my assets and my money why won't you allow me to go to the bank and touch my

Reviewer:Anonymous User
Date:June 14, 2018

Very informal, not professional - people go on vacation and leave customer "hanging" - stay away from this bank.

1/10
Reviewer:Douglas Matthews
Date:June 13, 2018

Branchspot needs to shut this down immediately! These postings are not authentic. Another ridiculous way these people have figured out a way to communicate Banks, account numbers, names, all with a goal to steal assets not belonging to them..

OCC and Federal Reserve must investigate..

Reviewer:Gumecindo Rodriguez
Date:June 11, 2018

I need help because I went to the police station to see if I can so that I can let him know about my assets and about the glass that they found in the pizza when my father got tested I mean the federal government is going to so much extreme to hide this secret I don't know why I don't know if it's because they're doing cyber theft as a federal crime embezzlement sending me fake letters from the Federal Trade Commission I mean these guys are going to extreme I know this town is corrupt but I didn't think it was that corrupt they're not letting me get my money from Wells Fargo knowing the fact that I'm getting emails and other oh my God

Reviewer:Gumecindo Rodriguez
Date:June 11, 2018

if that's true I'm covered by Insurance you should put that f****** money back if they happen to my f****** thing is the federal government that's doing that trust me when I tell you I have proof it's the federal government that stealing money from my account they don't even allow me to take out an ATM they have these big machines that don't let me to use my cards

Reviewer:Gumecindo Rodriguez
Date:June 11, 2018

what I want to BBVA Finance today and what happened was they

Reviewer:Gumecindo Rodriguez jr
Date:June 8, 2018

I know my traveler's check is already at the bank I want just want to make sure that the money that I'm seeing there is accurate

10/10
Reviewer:Lars Rask
Date:June 6, 2018

To Deborah Parrish Wells Fargo office at 13099 Park Boulevard Seminole FL 33776.
Dear Debbie, Both Me and my son Thomas have bank accounts at your office.
I have tried to transfer money from my account to his without success.
Can this be done? Regards Lars Rask 9722 Indian Key Trail

Reviewer:Anonymous User
Date:June 1, 2018

Went to bank to draw money out to pay bill didn't pay attention on the amount got down the road and counted got sorted 200.00 went back to bank they wouldn't make it good so now IAM sort two days wages not again I've had my fill of Wells Fargo

Reviewer:dsdsasdadsadas
Date:May 31, 2018

1307 Windy Ridge Road
Roanoke, IN 46750

Reviewer:Anonymous User
Date:May 30, 2018

banking there 18 years'' made cash deposit, asked for my drivers licence.The crookedest most dishonest bank in america says its to prevent crime.

Reviewer:Gumecindo Rodriguez
Date:May 30, 2018

When am I going to get my Wells Fargo settlement

Reviewer:Gumecindo Rodriguez Jr
Date:May 27, 2018

How much money do I have in Wells Fargo

Reviewer:Gumecindo Rodriguez
Date:May 26, 2018

They never hlep me my wife sick and were have a bady and she not make because mole in house and millions in property with Wellsfargo but FBI is ma d because they have to pay a 1 billion dollars for the fine one of friends said i hope she dies because he lost is job for dine me a lone for a home

Reviewer:Gumecindo Rodriguez jr
Date:May 25, 2018

La Croix mr. Roy you're the owner of Wells Fargo Bank is that correct that you stay right there right okay you say you're a billionaire was so am I my friend I own so much assets all over the world when when the settlement says Wells Fargo company that talking about me the Wells Fargo Bank in Portland I own my own Home Depot don't Kmart I own KFC's I own I'm the tech company Intuit I own it my name is Gomez single Rodriguez Jr if you are putting all this good stuff about Wells Fargo your own bank why is there Bank in Edinburg Texas getting sued for a billion dollars and that the federal government have to pay me my settlement and I haven't received nothing not even a penny my wife is dying bro because of the living at they denied me and I'm only 35 years old go and look at what I accomplished I came from nothing you probably came from a rich beautiful home where I came from the gutter bro and I did something with my life and the federal government and you know what I have for them for my town bro if you come and invest in and check on my status on the online I've donated schools fire department I donate it to the county I made schools I mean Parks I've done so much for this town and look at what they've been doing to me man they don't even let me cash a check the federal government and that's why they got in trouble now they owe me a billion dollars and they're supposed to pay it and 10 days 500 million and you guys were supposed to pay for my identity theft because I thought Wells Fargo with a good bank and we did so much and now they're kicking me out after all this after all that your back was charged

Reviewer:Gumecindo Rodriguez jr
Date:May 25, 2018

The federal government try to steal my stocks on Wells Fargo

Reviewer:Gumecindo Rodriguez jr
Date:May 25, 2018

The federal government try to steal my stocks on Wells Fargo

Reviewer:Anonymous User
Date:May 18, 2018

This Wells FArgo on Tyler st in Riverside, CA is terrible. Their "bankers" don't call you back as promised. Then, when I complained to the "manager," Pricilla gave me her personal line, and then neither answered or returned message. Stay away. Stay far away.

Reviewer:irvin ong
Date:May 17, 2018

hi, is there an All City Bank located at the below address ?

please reply to me urgently because I received an email from All City Bank from the below address:

HEAD OFFICE: 860 north rolling road,
Catonsville, md 21228.
United States of America.

10/10
Reviewer:Feye Geteye
Date:May 16, 2018

Gypsum and Limestone Mines for sale:
Location: Kenya
Asking Price: $450, 000 USD

After my dad passed, my family has decided to move to United States and start a new life. So we decided to sale the Mines, because there is no one to leave them for behind. Other porperties have been sold, but just the Mines, it can only go for the highets bidder. SO please if you are interested buying our mines, you can contact our lawyer with the email below. Mines have been operated for 8 months only. It's still very much in it's natural state. The government only want a private individual or company to mine it. So they are out of it. It's our family heritage, so there should be no issue from anyone whatsoever.

Please contact the family our lawyer for more enquiry below:

Contact Email: insurer_law_firm@insurer.com

Thanks.

Reviewer:B Cheatham
Date:May 15, 2018

Absolutely the worse bank to deal with on all levels. Sent my mother in law bogus letters on her IRA. Wait one hour for no reason

Reviewer:Ken Dewey
Date:May 10, 2018

I just received an E-mail telling me my Wells Fargo account has been suspended. I don't have and have never had a Wells Fargo account.. What is going on???

Reviewer:Gumecindo Rodriguez jr
Date:May 9, 2018

How you doing this is Gumecindo I just don't want to file another lawsuit against you guys if you guys just put the money back in my account which they keep on lying to me I recorded one of the managers posing as a lawyer I have it recorded too at the end of the conversation she said I told her that I had to record it and she said you can use that in court because I'm an attorney what is the extent that they're doing to try to hide my money okay I just got the I just got the booklet in the mail that shows from 2015 are made for my margin from my penny stock account to my marks tax account it shows my W-9 from 2015 to 2017 if it's showing me that I got a W-9 form Wells Fargo how come you guys never sent it to me on 2015 and 2016 and 2017 and showing my W9 right here how much I made with you guys and my you know you all are breaking the law and violating my ask for civil rights for hiding my money violated the ACT 510 and now you're violating the law by nights that might not sending me my W-9 and not letting me know how much I made where my franchise if you're sending me a W-9 that means the taxes have been filed and without me knowing and you not letting me know that I had this how was I supposed to file y'all y'all y'all broke the law cuz I have the I have the W9 showing how much I made from 2015 to all the way 2017 other way too I mean I can't believe you didn't send me these papers these are very important papers why wouldn't you do it and why is a lawyer posing as a manager at Wells Fargo on Trenton Jr

Reviewer:Gumecindo Rodriguez jr
Date:May 9, 2018

Wells Fargo to the today I went to the branch and there was a lawyer posing as a as a Wells Fargo a personal Wells Fargo worker and at the end when I leave I said I recorded everything and you know what she told me it's okay I'm going to lawyer anyways so she was posing as a as a worker so what does that say they're hiding money from me to this

Reviewer:Lashay johnson
Date:May 8, 2018

Worst worker a teller name Lisa little short Hispanic girl with glasses was so rude and had a attitude the whole time. I asked a few questions and she straight up huss and puff like if I was asking for too much. Seriously I decided to close my account here due to that lisa girl you guys need to fired her hire people that wants to work . And also she was saying something in Spanish which I don't understand. Worst customer service ever. I will not return to this bank.

Reviewer:Gumecindo
Date:May 6, 2018

Why would you guys do this to me and hide my accounts if the franchise that I had started 2015 was into it it's i n t t u i t and also Bank of America also Chase lie to me why were y'all lying to me about what did I do wrong all this money that I made when I started this was did the right way nothing illegal you all are judging me because of my background

Reviewer:Gumecindo
Date:May 6, 2018

Gumecindo Rodriguez Jr how can you guys do that to me man I already had money in your bank and you violated so many rides and you're still violating my Axe by lying to me about my stock market my stuff my stock broke my broker's account Bank of America's lying to me cases lying to me everybody's going to know why they're lying to me that's abuse and that's a civil right that you violated

1/10
Reviewer:Anonymous User
Date:April 27, 2018

This is the 3rd time they have screwed up my cards connected to my acct. They are very incompetent, uneducated, and lack knowledge needed to do what their suppose to do. My daily limit has now reduced after bwing a member since 2005 and having direct deposit for years due to the incompetent performances. The manager looks like a pill head and this is the 3rd banker that has made a mistake at this branch.

Reviewer:Gumecindo Rodriguez
Date:April 23, 2018

Would you like to send a helicopter for me right away over here to McAllen Texas and I can be there meet you face to face

10/10
Reviewer:Anonymous User
Date:April 23, 2018

Katherine the Manager was awesome she made sure everything was signed and sealed before we left.

1/10
Reviewer:Nicole Mardian
Date:April 21, 2018

Walked in at 9:00am Sat., April 21, 2018. Personal Banker, Brandon Bynum looked at me standing near his desk, and simply said, "Ya want me?" No smile. No, "Hello, ma'am, how may I help you this morning?" Sat down to discuss some weird, unacceptable account issues after 15 years of having my accounts at Wells Fargo. He looked at me and, I kid you not, said, "Don't talk AT me, talk to me," with attitude that would have boiled water.

Closing all accounts after this....

10/10
Reviewer:Gary George
Date:April 16, 2018

Would like to thank Brandon Frank for his kindness and welcoming attitude. We closed our safety deposit box since we are moving. Brandon was very polite and even looked to see if we could get a refund since we didn't use the box. Please send our gratitude to him and accommodate any needs or optimal schedule he would like.

Reviewer:RANDAL GARDNER
Date:April 9, 2018

need app wells fargo

9/10
Reviewer:Timothy paquin
Date:April 8, 2018

on friday march 30 we took the day off to take care of some banking and errands...while at wells fargo the computers were down and we could not do anything.
frustrated we left, and made an appt for the next time we both could be off together.
we arrived for our appt and were taken care of Gabby Gonzalez.
Gabby was awesome and not only took care of opening a joint acct, but went over each of our personal accts and helped us choose new options that better fit our needs......Gabby is a professional who knew her stuff, was pleasant, thoughtful, and took care of us.
she is most definitely an asset and great representative for Wells Fargo.

Tim and Ellen Paquin

Reviewer:Shirley Lewis
Date:April 2, 2018

I would like to get a copy of my statement on CAP Accountt 9986376781from Oct. 1, 2017 to April 2, 2018. I've been unsuccessful on line. What could I be doing wrong?

10/10
Reviewer:Anonymous User
Date:March 30, 2018

Best Branch!

Reviewer:Gumecindo
Date:March 28, 2018

The money that you're showing me there is it mine

Reviewer:Gumecindo
Date:March 28, 2018

The money that you're showing me there is it mine

1/10
Reviewer:Madelaine Thomas
Date:March 27, 2018

This bank lies! They really cause trouble! They won't cash IRS tax returns after they say they will!! They have you endorse the check put stickers on it and refuse to cash it. Then nobody wants to cash it!! If there was a way to put zero stars, that's exactly what they deserve!! This isn't the first time they've lied to me either. They lied to me about a business account yrs ago. I closed that acct after 3 days!! Stay away from this bank!!!

Reviewer:anonymous
Date:March 26, 2018

be careful in hibbing,mn....customer service employees don.t admit mistakes...
they prefer to blame the customer and come up with untrue excuses....even if you have paperwork to prove there.s an error on the paperwork....they.ll still blame you, and never admit THEIR own errors....nor will they apologize.

Reviewer:anonymously disgusted
Date:March 26, 2018

inept and lacking integrity...when Wells Frago makes an error, it is obviously, preferrable ( to them) to deny any errors they make, and instead, pass blame to the customer. The forms they filled out when i made chamges to my acct. were a rssult of THEIr error.....( it.s right there on the forms i have). They put me online without my approval...they changed my address without my approval ...they lied amd blamed my most trustable family me,eber...who was never asked to change those details...i was sitting right there, and had theybasked him to approve those changes, he did NOT, plus inwould.ve heard her asking him and would.ve corrected her right away....now they deny,deny, deny...so i wondered, for 4 months, where my statements were because i no longer got them in the mail.
They refuse to SIMPLY apologize.......according to Att. Gen.s office: and BBB, they are geing bullheaded about apologizing....simply refuse to do so.

Reviewer:gumecindo rodriguez jr
Date:March 18, 2018

why are hiding money so much do have

1/10
Reviewer:Anonymous User
Date:March 16, 2018

I have encountered many ill-equipped and ill-informed banking employees through out my 20 year long career in Corporate Finance / Accounting, sadly, I must admit that 2 of the bank employees at this Dallas branch now take top honors as the worse! Not only did they keep refusing to connect me with someone more informed than themselves, they were very rude and combative as I repeatedly requested to speak with a Business/Corporate Account Mgr or Banker. After 15-20 mins of repeating the same request in differently, and being left on long holds, I made it to Paul! Thank you Paul for saving the day with your professionalism.

Reviewer:stephen starr
Date:March 13, 2018

Please resend 1098 Mortgage Statement for Acct #0368200945

Reviewer:Anonymous User
Date:March 6, 2018

My Mother banks at this branch her name is Dorothy White. I was informed by her that the branch manager informed her that I her daughter was fired from your corporation due to theft. These accusations are totally false. I am going to request my total work history which was at the down town location at 3300 Main St. Houston,Tx. Once I receive them I will be filling a law suit. I was never fired. I was having a lot of family problems. I left on Labor day weekend 1997 and never went back due to personal problems. Nothing what so ever involving any sort of theft. I worked at this location for 12 years. My name is Linda Morace. If these allegations of this woman stating these character damaging statements against anyone are true. She needs to loose her and I don't care if she is the President.

Reviewer:Bob Williams
Date:Feb. 28, 2018

I was instructed to forward funds to an Wells Fargo agent as follows:

Account name : Mary J Boswell
Account number: 6881311127.
Bank name: Wellsfargo
Bank address: Wells Fargo Jacaranda Branch. 1790 N Pine Island Rd, Plantation, FL 33322.

Is Mary J Boswell an agent for Wells Fargo at the Jacaranda Branch?

I would appreciate a response, thank you.

5/10
Reviewer:moise jonas
Date:Feb. 20, 2018

yes this is a very good bank even i am new in the market with them

Reviewer:jean eubanks
Date:Feb. 17, 2018

You are closing the doors but you are leaving us a ATM I would hope. Being elderly we need to be able to bank with out traveling 20 miles. This truly would be appreciated. Your letter you sent out didn't address this problem are concern for us.
Thank you,
Mrs Eubanks

Reviewer:Cohen
Date:Feb. 8, 2018

I need swift code of this bank location 10659 Culebra rd San Antonio TX 78251

10/10
Reviewer:Brayan
Date:Feb. 7, 2018

Very good and the service was great

Reviewer:Gale curtis
Date:Feb. 1, 2018

Very upset about the drive up closing we countrd on this for the older family members very bad decision the assistants were wonderful helpful and will be missed . Thank you gale curtis

Reviewer:Annette P. Miller
Date:Jan. 28, 2018

I am aware that Wells Fargo will close branches that are in proximity to others. I'm concerned about two branches in Philadelphia that are only about five minutes apart, namely Chestnut Hill and Market Square. When or if a decision has to be made to close one or the other, the logical decision should be to close the Chestnut Hill branch. Market Square has free parking; drive-in ATM; drive-in window; and is open on Saturdays. The Chestnut Hill branch has none of the aforementioned amenities.

Reviewer:Jay Powell
Date:Jan. 27, 2018

I am a Certified Arborist who banks often at you branch. I hope you didn't pay the tree trimmer that butchered those Palo Verde Trees around your bank building. The leaf tissue is the food making ability for the tree, and there is hardly a leaf left on those trees. They are now subject to sunscald and in their weakened state subject to disease and pests. Those trees have been altered forever and will likely die over time. You should hold the tree trimmer or chain saw massacre crew accountable for ruining those trees, and charge them back for any that die. As a professional tree care specialist with 30 years of experience it just sickens me to look at those trees every time I come to the bank or Ralphs. Who hired these jerks?

Reviewer:Barbara and Peter Guerra
Date:Jan. 19, 2018

Dear Bank Manager,
We are writing to commend Casey Muhtadi of your staff. Recently we had a problem with our checking account [outdated checks] Casey was most gracious and professional in handling our problem which it quickly resolved.
A definite asset to the Wells Fargo Family.
Please covey our thanks to him.
Barbara and Peter Guerra

Reviewer:Eric Tab Nadel
Date:Jan. 19, 2018

I, Eric Tab Nadel, SS# 589-10-6318, D.O.B. 05/04/1969 Passaic General Hospital, Passaic New Jersey 01:40 PM, & Florida Drivers License # N340-218-69-164-0;

I, Eric Tab Nadel, Do Wish To Sell 1,000,000,000 Common Stock Shares Today 01/19/2018 At 02:50PM Today.

Reviewer:Wally
Date:Jan. 18, 2018

My recipient of a funds transfer who banks with this bank branch in Irvington told me he did not receive the funds when in fact Wells Fargo Head Office confirmed that funds was credited to his Account some 10 days earlier. Yet recipient kept saying no funds were received. How crazy is this??? Modern computer transfer and instant communication protocol, etc cannot confirm receipt of funds. Is this staff management problems or just unprofessional mismanagement and stuff-ups ??? Would like a reply from Branch Manager concerning this ASAP.

9/10
Reviewer:Anonymous User
Date:Jan. 12, 2018

Nicole Bianchini was great, efficient and friendly-made me feel very valued.
I was given a friendly greeting, offered FRESH coffee in the afternoon and kept informed of the wait which was only 6/7 minutes-I expect to take my turn and do
not arrive at a place of business expecting immediate service.

Reviewer:Anonymous User
Date:Dec. 27, 2017

Always have to wait in lines. Not enough tellers and no automatic tellers like Bank of America. That would be really nice to have.

Reviewer:robert frank
Date:Dec. 18, 2017

Good afternoon,

I tried to talk with someone from commercial department to solve a problem but impossible;
My debit card was stolen 22nd of November, so I called fraud alert system to block my card and checks. But my online banking access has been blocked also and since " weeks I can not access, and Customer service can not solve my problem, and told me to get a reference number at my wells fargo branch in USA. But I live abroad so it is no sens to take a plane, spend money to unlocked my online access; So what can I do? please find a solution to solve my problem

2/10
Reviewer:Anonymous User
Date:Dec. 14, 2017

I only go to this bank to cash checks given to me by my mother. I was standing outside waiting for the doors to be opened. It was time I rang the bell and the assistant says "we don't go by your time we go by ours." her attitude made me want to mop her up instead I told her you say good morning. Instead of having an attitude because you never know who your talking too. Either she shouldn't be working in customer service...or her attitude is just shity. This was not the first time I've come across this person and her terrible demeanor.

1/10
Reviewer:Anonymous User
Date:Dec. 7, 2017

My husband and I visited this office on Tuesday, Dec. 5, 2017 to ADD my name to his accounts (we were married earlier this year). Upon arriving, the branch manager quickly approached us and directed us to a customer service rep. Unfortunately this particular customer service rep is someone my husband had dealt with before and was not helpful (as a result another associate was called in to assist in handling my husbands banking).

The CSR asked if I ever had any accounts with them and I said yes, but the account was opened 5 yrs ago and closed out within 60 days of opening.... and of course under my maiden name. She then stated that I needed to provide my marriage license in order to "add my name onto an account I was never on." My driver's license which one can not obtain without first dealing with social security was not valid enough.

My husband, already at odds about dealing with this particular CSR, was not happy and he asked to speak to the manager. She comes in, and yes my husband was upset and she rightly so said to calm down otherwise I can't help you, agrees with this CSR that a marriage license is needed. I chimed in stating he's only "adding" my name, that my name was never on his account in the first place.

I've worked in a bank for 27 yrs and yes things change, but one thing that is is still the norm is adding someone to an existing account requires only a driver's license.

My husband and I visited another branch and was taken care of in a very professional manner and a marriage license was not needed, only the driver's license as I expected all along.

I'm not one to complain and yes things happen we're not happy with, but my concern is in going forward, 2 of the employees at Wedgewood and 1 of them is a branch manager, are ill informed as to something so simple as adding a name and makes me question what else are they doing that's incorrect?!

You really need to re-evaluate this branch and maybe even re-train your manager and CSR because this is bad for business. You give good customer service, in return not only will your customers come back but will "buy" into your products as well as recommend this branch. Until things change "there" at this branch, I will continue to persuade people to visit other locations. It's all about customer service and Wedgewood Plaza missed their mark by a long shot.

10/10
Reviewer:Ann
Date:Nov. 26, 2017

Exceptional service hands down. Always welcoming and professional. Employees are efficient and knowledgeable. Made me feel secure about my questions and finances. Thank you!

Reviewer:Anonymous User
Date:Nov. 25, 2017

Wells Fargo misappropriated over 500,000,.00 from my god sons trust fund.

Reviewer:Anyhony morales
Date:Nov. 3, 2017

Great bank but having trouble getting in my account on line.

1/10
Reviewer:Anonymous User
Date:Oct. 30, 2017

I went to this bank and the manager was very rude to me and I felt uncomfortable and left.

Reviewer:Robert Wilson
Date:Oct. 25, 2017

I have been trying to contact the Wells Fargo Branch in Port Isabel, Texas and the Wells Fargo Customer Service line without success. All I want to know is the "SWIFT CODE" for the Port Isabel Branch so that I can transfer funds from my Canadian Bank to my Wells Fargo Account in Port Isabel. I normally contact Maria Rosales at this Branch but unfortunately she has been away for awhile and have not been able to contact anyone else at this Branch. Please advise or supply the information required. Thanks.

Reviewer:Glenn Bradford
Date:Oct. 12, 2017

Excellent - Cindy Schad did an excellent job.

2/10
Reviewer:Pamrla
Date:Oct. 10, 2017

The bank on Lichen use to be great. Now under new management. The change in management has changed that friendly attitude it once had. I don't like this branch anymore because they act like they are above you, they are rude and treat people unfairly. Over all there are a few men that work there that are very nice and helpfull, as for management and the tellers very difficult to get a long with.

1/10
Reviewer:Steve rodriguez
Date:Oct. 3, 2017

Just deposited a check for almost 200,000 and was told they would put a hold on it. The teller was very unprofessional and childish when questioned about the number of days for a hold.

1/10
Reviewer:Anonymous User
Date:Sept. 21, 2017

THE WORST WF branch I've visited. I tried to cash a check from my dba account, and was turned down by the bank manager, because she insisted that it was not allowed. I even tried to explain to her about the fact that her decision and interpretation could be incorrect, but she was so arrogant, unfriendly and uncourteous towards an 18+ year steady client, that I saw no point in dealing with such an egotistical character. I then went to another branch and did the exact same thing with absolutely no questions or problems.

Reviewer:Rachel Criswell
Date:Sept. 20, 2017

They lost a mortgage payment. 09/12/2017 I have not gone to this location yet, I've written WF online twice and they've been less than helpful so far. Hopefully, the manager will redeem this location, based on google reviews they're less than helpful there too.

Reviewer:alton spencer
Date:Sept. 6, 2017

I wpould like to know my balance on my 401k

Reviewer:Jack White, Abingdon VA
Date:Sept. 1, 2017

Jerry was very helpful in trying to speed up the process for release of a real estate lien held by Wells Fargo. Eventually, he was not successful -- but that was due to bank procedures and not his lack of trying. He tried very hard.

10/10
Reviewer:Richard Anderson
Date:Aug. 12, 2017

Does Wells Fargo have correspondent bank relationships in British Columbia, if so where are they (in what communities?).
Many thanks.

Reviewer:john wilso
Date:July 31, 2017

i deposted $1300 via international wire 22nd july, but i got the account name wrong i put robert heyman as account name when it should have been bright sales as the account name. more details acc no 3835592506 my details acc no 36422660 confirmation no FP22238173 please could you correct the error asap thank you

john

Reviewer:john wilson
Date:July 31, 2017

on the 22nd July i made an international payment of $1300 but i put the wrong account name i put Robert Heyman as account name it should have been bright sales. further details are
account no 3835592506, swift code WFBIUS6S.
my details are sort code 77-71-52, acc no 36422660, confirmation no FP22238173
please could you rectify this error asap.

Reviewer:Anonymous User
Date:July 29, 2017

is this bank closing, if so when.

Reviewer:Debbie Thiess
Date:July 25, 2017

This is regarding property in foreclosure at 21 N. Yucca Ave, Boles, NM. There is a swarm of bees living inside the carport ceiling and weeds covering the entire property.
Rose L. Brand and Associates is representing you in the foreclosure process. They have been notified and additionally, Seterus property management, as they are the responsible party for property maintenance. There hasn't been any property maintenance is well over 2 years and now a swarm of bees has built a hive in the carport, thus presenting a health and safety issue. I'd appreciate this being forwarded to the appropriate department for prompt action.

1/10
Reviewer:Sam
Date:July 8, 2017

0 star rating if possible. By far the worst WF branch ever visited. The so called branch manager was incompetent and uninformed, and she had no clue regarding proper and customary banking procedures. Worst yet, she was extremely arrogant, impolite and unfriendly. Don't go there if you want knowledgeable manager or friendly service.

Reviewer:Otto ulrich
Date:June 30, 2017

Pésimo servicio total desconocimiento por parte de los empleados que están mal entrenados y con muy poco profesionalismo muchos empleados se pueden ver desocupados mientras los clientes hacen largas líneas solo se dirigen en idioma español a todas las personas ignorando que están en USA por eso hago esta queja en este idioma para que me puedan entender realmente es una falta de respeto a todos los que confiamos en esta institución y esperamos esto cambie.

1/10
Reviewer:Tracy Larson
Date:June 14, 2017

I just moved to Rochester, MN and went to Wells Fargo for the first time 06/13/17. There was one teller at the counter and one at the drive thru. With only one customer ahead of me I was surprised when I waited over five minutes. At the ten minute mark, the customer asked the sole teller if there was someone else to help. Andy responded that the girl was "in the back." The customer asked if he could step aside so the teller could help those who were waiting. Andy responded, "I don't mind if they wait." At the fifteen minute mark the drive thru teller came over and helped me. I was furious. What poor, ridiculous service. I expect to wait my turn and realize there are situations that take longer to address. The fact that Andy could've call on the other teller to help and had the audacity to verbally say he didn't care that the line of four had to wait was infuriating!! The 55th St branch is closest to my new house. I will not make the mistake of returning to it. No one was available besides the teller to visit with. I hope someone will care enough to read this feedback and address the issue. I'm still upset about the situation the next day and will certainly share this with everyone I can!!

Reviewer:M. Goubran
Date:June 14, 2017

As usual, unsatisfactory service!
Manager was absent so Nobody could verify
My account and Routing number in a letter to Medicare!

8/10
Reviewer:William
Date:May 3, 2017

Make me feel welcomed every time I go there banked with them 2 years

Reviewer:Michelle
Date:May 3, 2017

Your website says lobby hours are 9am - 6 pm. However, when I called at 9:15 am the voicemail message said you weren't open until 10 am. Please answer your phones during the same hours as the lobby hours or adjust your website. This is the kind of inconsistency that makes for bad customer service.

1/10
Reviewer:Anonymous User
Date:April 7, 2017

Poor, poor, poor customer service and highly understaffed. Definetly does not exist to provide customer service, just want to make money. I understand it's a business but years of mistreatment I've received from this bank made me so furious I will take my business somewhere else. From my personal experience, i highly suggest not banking at this location.

Reviewer:Talal Dona
Date:March 31, 2017

Dear Messers,
I received a letter dated on March 24,2017 saying that I did't have enough funds...
What should I do ?

Thank u a lot.

10/10
Reviewer:Anonymous User
Date:March 21, 2017

I have my own "personal banker" Dan Smith. He knows my family, we know him and he always solves our problems!

10/10
Reviewer:Charles Aaron
Date:March 20, 2017

I was in there today to deposit money and was greeted with smiles, professionalism, and also received some really good advise. As a business owner receiving constructive criticism is always needed. I may end up utilizing this bank more for my business.
Thanks guys!
I kept the truck and the bugs!! lol

Mr. Charles Aaron Sr
Owner of Aarons pest Control

10/10
Reviewer:Philip gobeil
Date:March 16, 2017

This bank was excellent service and staff were really helpful and friendly
If we lived here in Kissimmee we would use this bank

1/10
Reviewer:JEFF
Date:Feb. 21, 2017

SHOULD NOT CHARGE FOR CASHING OWN CKS

1/10
Reviewer:Wolf
Date:Feb. 11, 2017

The branch manager, Corina Garcia, lacks finesse and social skills . She's like a bull in a China shop.
Someone needs to tell her this isn't East Austin. There's no need to act that way.

I quit going to to this branch.

1/10
Reviewer:Anonymous User
Date:Jan. 23, 2017

TERRIBLE AND UNACCEPTABLE.

Reviewer:Anonymous User
Date:Jan. 19, 2017

''o u t s t a n d i n g "

Reviewer:Anonymous User
Date:Jan. 2, 2017

Your voice mail is all messed up

10/10
Reviewer:Anonymous User
Date:Dec. 26, 2016

Excellent service overall!

1/10
Reviewer:Jason-Lamont Jackson
Date:Dec. 9, 2016

I reside in Petersburg VA about 45 min from Henrico VA. I had a direct deposit to my account on 12/6. Had some issues with a few online payments that morning because my address wasn't updated for my card. It was resolved. That evening, while at the Henrico Branch (7101 West Broad St) around 4:15pm I needed to make a withdrawal for a VERY important payment due by 5pm. There was almost triple the amount needed available in my account. The teller called the manager over who told me my funds were not avail and to return tomorrow. I provided all the necessary identification and also explained what happened rallied that morning and even told them the charges that were made during the day if there were concerns about the account.

She informed me that the funds weren't avail. I told her I withdrew $1,100 earlier in the day. She said it was at her discretion. I called the 800 number and they assured me the funds were available. I returned into the branch and was still unable to to withdraw funds.

I had to go to the next closest branch (which let me withdraw the funds) but I was unable to get back to make my payment by 5pm.

The manager at the Henrico branch was very condescending and made me feel very uncomfortable and embarrassed in front of customers.

She didn't want to explain or even rationalize her decision. It was "at my discretion" and "the funds aren't available".

Reviewer:Anonymous User
Date:Dec. 5, 2016

Have been trying sense 9am to speck to Amanda Newsome with no call back

10/10
Reviewer:Jean Francois Ema Otu
Date:Nov. 28, 2016

Excellent attention ! Really nice people . Great experience . Thank you Lisbeth Santana for your help.

1/10
Reviewer:Karen
Date:Nov. 7, 2016

If you can go to a different location, DO IT!! the works bank, customer servise sucks, I go to a different locations every Friday to deposit drivers payroll, no stub, as one of the rep told me to do when I asked for deposit slips, no problems at all on the Tamiami location near Mcdonalds, Port Charlotte, no problem on Tamiami Sarasota Publix mall, no problem on Tamiami location, Target shopping next to Chase bank, I use any of the above location depending on the situation, every Friday, and last Friday I made a cash deposit and I was the only one on the Drive Thru, teller was with my deposits more than 10 minutes and after that for my $13,000 cash deposit she requested my Driver License, which I sent, after more minutes she requested my social security number written on a paper and she sent again the tube to do so, I asked for a manager about all that, social security??? is just a deposit? DL,, ok, but I asked about all that and how much is the minimum to deposit without asking for DL and manager said she cannot provide that info,,,REALLY? so who can? just to avoid all that hassle for a simple deposit that i was making along with four more check deposits,,not even willing to help or to answer more questions, very mean, a young short black hair female with no manager attitude or visible experience,

Reviewer:Beth Spearman
Date:Nov. 2, 2016

Five calls later, I still couldn't reach a live person. Every prompt to speak to a banker was selected and I could ONLY get routed to the automated loop. FRUSTRATING!

1/10
Reviewer:Ariel
Date:Oct. 17, 2016

Worst experience in years

10/10
Reviewer:Justin
Date:Oct. 5, 2016

THANK YOU,
I just walked in to the wells fargo on apache trail & meridian and the service was OMG!!! fast. I opened a new checking & savings account. Misty Sampson was my banker and she was amazing. Helped me understand everything and got me in and out in 20 min. Misty was very polite and helped me get all my needs taken kare of. THANK YOU, Misty Sampson your awesome!!!!!!!

Reviewer:I RECEIVED THE WORST SERVICE
Date:Oct. 1, 2016

I have visited several Welles Fargo banks over the years. On 9/27/16 I visited 180 Madison Avenue location. During transaction I requested a transaction history and received it for a different account of mine. I requested the desired transaction history from someone who happened to be a store manager, jon lui. I gave him my transaction receipt and my transaction history. I began to input my card and pin# in the machine when he asked for ID. Since I was just at another teller I thought that would be sufficient and I had just given him my papers. He began to explain why I needed an ID. I showed him my ID and he continued to tell me about identification. I said I didn't need a lecture, I just wanted the transaction history I requested. He decided to give me back the bank receipt only, not the original transaction history I had given him with it. He came from behind the glass with the second transaction history only and decided to give me a lecture in front of the entire bank about identification. I told him I had been baking for 50 years. He didn't like it and threw me out of the bank. Jon lui the store manager said he wasn't going to give me my paper back and I could call all the numbers I wanted to and bragged, go ahead take my name. He also threatened to call the police and laughed in my face. I was disrespected because I didn't want him to lecture me in a bank full of people. Jon Lui was condescending, cocky and very disrespectful and let the title of store manager go to his head. I reported the incident and received a call from the district manager, who gave the niceties and said he would get more training?????? I felt slimed. I am a long standing customer with Wells Fargo....from First Union to Wachovia to Wells. Jon kui has no business in any customer relation capacity, especially at a large financial institution. There was no need for him to flex his muscles after I gave him my ID. And there was no need for him to keep my original transaction detail. This is the worst banking experience I have ever encountered.
There too many alternatives that give better service with professional courteous store manager.

Reviewer:Anonymous User
Date:Sept. 24, 2016

Bank parking security guard was very disrespectful and the bank manager was not helpful.

1/10
Reviewer:Anonymous User
Date:Aug. 26, 2016

Worst customer service ever!

Reviewer:John F Windsor
Date:Aug. 5, 2016

Orlando tower
Numerous attempts to contact the senior teller......
no one answers the telephone.....automated switchboard
runs in circles dial zero and no answer.....what gives ?

Reviewer:Theresa Sickler
Date:July 29, 2016

Have been trying to call for 5 hours.

10/10
Reviewer:margaret
Date:June 27, 2016

Outstanding.... I drive past 3 Wells Fargo branches to get to this branch.The drive is worth while. Service #1, Attitude #1, Clean Bank #1, and knowledge of brand #1

10/10
Reviewer:Anonymous User
Date:June 9, 2016

WOW!!! I cannot begin to say how wonderful this branch has been to my family & myself. I love the Wilsonville Wells Fargo branch. The staff is professional and friendly. They are genuine & kind. They always greet me by name & make me feel as if I belong to their bank, not only as an account holder, but as a member of the community. They know me. The management greets me in the lobby & makes it important to call me back immediately if I reach out to them from home. This is my bank. I'll never leave Wells Fargo & I'll never take my business away from the Wilsonville Branch.

2/10
Reviewer:Jerrod Woodard
Date:May 10, 2016

This branch of Wells Fargo Bank is far and away the worst example of corporate banking at its worst. Rude and unhelpful.

6/10
Reviewer:Emmette Richardson
Date:May 6, 2016

No restroom for customers. Very surprised.

10/10
Reviewer:Vincentine E Stonerod
Date:April 26, 2016

Sejel Patel always helps me straighten out the accounts with your bank. She makes her job seem effortless. She is so kind and is always so happy and willing to help. It is my pleasure to deal with her. You are lucky to have her as an employee.

4/10
Reviewer:Kevin Kaye
Date:March 5, 2016

Disappointed again. First time refinancing, this time when trying to invest monies.

Practically no one there could explain why return on savings so low (not show math) and then inappropriately wanted to know where we got money from to invest.

2/10
Reviewer:John
Date:Jan. 22, 2016

I hate to say this but this is worst Branch to do the simple deposit, PA State issued Id or PA Driver license dose not work even Wells Fargo Bank issued card dose not work to do deposit at this particular branch. Managers and Tellers need more training. some tellers are always moody at this location. Tellers and managers simply denied me to do the deposit of my check. so i have drive to Lebanon branch to deposit my check .and guess what i simply give my debit card and check to teller and she deposit my check at Lebanon branch. Simple as it is..

Manager and Tellers are Prejudice at Fairlane village mall. I would never go at this location or branch