Northwest Federal Credit Union

231 Maple Ave E, Vienna, VA

Vienna Branch
5.5/10 2 Ratings
 231 Maple Ave E
 Vienna, VA 22180
 Large Map & Directions
 (703) 709-8900
Lobby Hours
Mon:10:30 AM - 07:00 PM
Tue:10:30 AM - 07:00 PM
Wed:10:30 AM - 07:00 PM
Thu:10:30 AM - 07:00 PM
Fri:10:30 AM - 07:00 PM
Sat:09:00 AM - 01:00 PM
Hours Info

24 Hour Atm

Chartered On:
 Jan. 1, 1947
Charter Number:
Total Assets:
Deposit Insurance:
Number of Members:
 Chris McDonald
Member of FHLB:
Low Income Designation:
Institution Class:
 Federal Credit Union - Multiple common bond - primarily federal, state, local government
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Merchant Processing Svs
  • Share Draft Orders
  • New Share Account
  • Bill Payment
  • View Account History
  • Member Application
  • Account Balance Inquiry
  • External Account Transfers
  • Mobile Payments
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • e-Statements
  • Download Account History
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Direct Financing Leases
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Student Scholarship
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Money orders

Reviews & Feedback

JavaScript appears to be disabled in your browser.

This form requires JavaScript to work.

How was your experience at this Credit Union? Let others know what you think. Leave your Review, Suggestion, Complaint or Tip below: Please note that we have no direct association with said institution and we offer this for review purposes only. Please do not leave any personal or personally identifiable information here:
Rate This Credit Union:
5.5/10 2 Ratings
Date:Sept. 4, 2020

Fantastic customer support

Reviewer:Melvin R Chase
Date:June 18, 2018

Why is it that Washington, D.C. and Maryland does not have a office/branch. Many thousand of your members live in Washington, D.C. and Maryland. Especially retired employees, who no longer have access to office/branch in government buildings.

Reviewer:AP Varney
Date:Jan. 23, 2017

No one answers the phone at 703-709-8900, which, along with their 844-709-8900 number, is apparently a call center, which "is experiencing higher than normal call volume" whenever I attempt to call. Unfortunately, like Digital Federal Credit Union up in the Northeast where I live, you cannot call a particular branch (in this case, Leesburg VA) directly. Looks like I will be taking my business elsewhere.