Northwest Federal Credit Union

6 Branch Locations
5.5/10 2 Ratings
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6 Branch Locations
  
Website:
 http://www.nwfcu.org
  
Main Phone:
 (703) 709-8900
  
Main Office:
 200 Spring St
 Herndon, VA 20170
About Northwest Federal Credit Union

Northwest Federal Credit Union was chartered on Jan. 1, 1947. Headquartered in Herndon, VA, it has assets in the amount of $2,664,575,895. Its 174,756 members are served from 6 locations. Deposits in Northwest Federal Credit Union are insured by NCUA.

Chartered On:
 Jan. 1, 1947
  
Charter Number:
 5500
  
Total Assets:
 $2,664,575,895
  
Deposit Insurance:
 NCUA
Number of Members:
 174,756
  
CEO:
 Chris McDonald
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily federal, state, local government
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Merchant Processing Svs
  • Share Draft Orders
  • New Share Account
  • Bill Payment
  • View Account History
  • Member Application
  • Account Balance Inquiry
  • External Account Transfers
  • Mobile Payments
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • e-Statements
  • Download Account History
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Direct Financing Leases
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Student Scholarship
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Money orders
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Reviews & Feedback

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Rate This Credit Union:
3 Comments
5.5/10 2 Ratings
10/10
Reviewer:Karen
Date:Sept. 4, 2020

Fantastic customer support

Reviewer:Melvin R Chase
Date:June 18, 2018

Why is it that Washington, D.C. and Maryland does not have a office/branch. Many thousand of your members live in Washington, D.C. and Maryland. Especially retired employees, who no longer have access to office/branch in government buildings.

1/10
Reviewer:AP Varney
Date:Jan. 23, 2017

No one answers the phone at 703-709-8900, which, along with their 844-709-8900 number, is apparently a call center, which "is experiencing higher than normal call volume" whenever I attempt to call. Unfortunately, like Digital Federal Credit Union up in the Northeast where I live, you cannot call a particular branch (in this case, Leesburg VA) directly. Looks like I will be taking my business elsewhere.