Northwest Federal Credit Union

231 Maple Ave E, Vienna, VA

Vienna Branch
5.5/10 2 Ratings
Address:
 231 Maple Ave E
 Vienna, VA 22180
  
 Large Map & Directions
  
Phone:
 (703) 709-8900
  
Website:
 http://www.nwfcu.org
  
Lobby Hours
Mon:10:30 AM - 07:00 PM
Tue:10:30 AM - 07:00 PM
Wed:10:30 AM - 07:00 PM
Thu:10:30 AM - 07:00 PM
Fri:10:30 AM - 07:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Hours Info

24 Hour Atm

Chartered On:
 Jan. 1, 1947
  
Charter Number:
 5500
  
Total Assets:
 $2,664,575,895
  
Deposit Insurance:
 NCUA
Number of Members:
 174,756
  
CEO:
 Chris McDonald
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily federal, state, local government
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Merchant Processing Svs
  • Share Draft Orders
  • New Share Account
  • Bill Payment
  • View Account History
  • Member Application
  • Account Balance Inquiry
  • External Account Transfers
  • Mobile Payments
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • e-Statements
  • Download Account History
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Direct Financing Leases
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Student Scholarship
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
3 Comments
5.5/10 2 Ratings
10/10
Reviewer:Karen
Date:Sept. 4, 2020

Fantastic customer support

Reviewer:Melvin R Chase
Date:June 18, 2018

Why is it that Washington, D.C. and Maryland does not have a office/branch. Many thousand of your members live in Washington, D.C. and Maryland. Especially retired employees, who no longer have access to office/branch in government buildings.

1/10
Reviewer:AP Varney
Date:Jan. 23, 2017

No one answers the phone at 703-709-8900, which, along with their 844-709-8900 number, is apparently a call center, which "is experiencing higher than normal call volume" whenever I attempt to call. Unfortunately, like Digital Federal Credit Union up in the Northeast where I live, you cannot call a particular branch (in this case, Leesburg VA) directly. Looks like I will be taking my business elsewhere.