Patelco Credit Union

41 Branch Locations
3.3 /10 4 Ratings
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41 Branch Locations
   
Website:
  http://www.patelco.org
   
Main Phone:
  (800) 358-8228
   
Main Office:
  5050 Hopyard Rd
  Pleasanton, CA 94588
About Patelco Credit Union

Patelco Credit Union was chartered on June 10, 1936. Headquartered in Pleasanton, CA, it has assets in the amount of $4,195,903,378. Its 285,954 members are served from 41 locations. Deposits in Patelco Credit Union are insured by NCUA.

Membership Eligibility

Today, we are among the largest credit unions in the country, with over $3.6 billion in assets and over 270,000 members. Our field of membership serves the employees of over 1,000 large and small businesses and we also serve communities throughout California and the United States. To join our field of membership please call us at 800.358.8228 or visit www.patelco.org.

Chartered On:
  June 10, 1936
   
Charter Number:
  68579
   
Total Assets:
  $4,195,903,378
   
Deposit Insurance:
  NCUA
Number of Members:
  285,954
   
CEO:
  Erin Mendez
   
Member of FHLB:
  Yes
   
Low Income Designation:
  No
   
Institution Class:
  Federally Insured State-Chartered Credit Union
Patelco Credit Union Routing Numbers

Patelco Credit Union has 1 routing number.

Routing #
Type
Description
321076470
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
  • Home Banking via Internet Website
Credit Union Programs
  • Brokered Deposits (all deposits acquired through a third party)
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Loan Payments
  • New Loan
  • Remote Deposit Capture
  • Share Account Transfers
  • New Share Account
  • Account Aggregation
  • Member Application
  • Account Balance Inquiry
  • e-Statements
  • Download Account History
  • External Account Transfers
  • Share Draft Orders
  • Bill Payment
  • Other (Investments, Insurance)
  • View Account History
Services & Products - Credit
  • Overdraft Lines of Credit
  • Share Secured Credit Cards
  • Participation Loans
  • Risk Based Loans
  • Real Estate Loans
  • Pay Day Loans
  • Debt Cancellation/Suspension
  • Indirect Consumer Loans
  • Business Loans
Services & Products - Depository
  • Health Savings Accounts
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Literacy Workshops
  • Financial Education
  • Financial Counseling
Services & Products - Other
  • No Cost Bill Payer
  • Insurance/Investment Sales
  • Bilingual Services
Services & Products - Transactional
  • Money orders
  • Check Cashing
  • ATM/Debit Card Program

Patelco Credit Union Locations & Hours

41 Patelco Credit Union Branch Locations
State
# of Branches
California 40
Illinois 1

Reviews & Feedback

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Rate This Credit Union:
8 Comments
3.3 /10 4 Ratings
Reviewer: Anonymous User
Date: Oct. 4, 2018

Please give me the list of Patelco Credit Unions in California, so I can tell my friends about your great rates.

Thanks

1 /10
Reviewer: William A. Carpenter
Date: Sept. 14, 2018

I sat for hold on the general Patelco 800 number for over an hour. I finally found the number to my local, Brentwood office, but when I called, all I get is another voicemail. I wonder what happens if someone really needs to get hold of a live body in a timely manner, LIKE ME!! Not too happy with their phone service. Since I have a problem and never was able to get through, I can only rate this a one star.

1 /10
Reviewer: Anonymous User
Date: Aug. 18, 2018

ATM on the premises accepted CU ATM card from a different credit union with the "Co-op" triangle symbol. Card was accepted, but no further action was taken. Card return request was refused. Branch personnel first asked about being a Patelco CU member, then refused any further assistance, advising there was another party involved with the ATM machine and advised to call the (out-of-state) CU the card was issued by. No attempt to assist in resolving the matter such as providing a contact number for the party servicing the ATM, if there is a separate party.
Customer support? Non-existent. Great way to treat a potential customer.

Reviewer: Christopher
Date: Feb. 4, 2018

I put some money in the bank today I like around 3:15 pm to 3:30pm time and a put in a two $20 and two fives and Spit out the $21 and it took my card I’m really concerned about this whole thing

10 /10
Reviewer: Vincent Turner
Date: Sept. 1, 2017

Can't remember my account number.pls help me

Reviewer: Arlene Teramura
Date: July 23, 2017

Today is Sunday and I just deposited my kids money, one of the dollar bill did not accept it and spit it out so I tried it again but it did not accept it so I cancelled it but the slot money turned red and did not spit out my money $100 back.

1 /10
Reviewer: Mike Dupray
Date: Sept. 22, 2016

I cannot get hold of anyone at this number. I've tried many times without success. This is very poor service.

Reviewer: Mike Dupray
Date: Sept. 22, 2016

I cannot ever get hold of them by phone.