Patelco Credit Union

24703 Amador St, Hayward, CA

Hayward
2.8/10 5 Ratings
Address:
 24703 Amador St
 Hayward, CA 94544
  
 Large Map & Directions
  
Phone:
 (510) 784-5020
  
Website:
 http://www.patelco.org
  
Lobby Hours
Mon:10:00 AM - 06:00 PM
Tue:10:00 AM - 06:00 PM
Wed:10:00 AM - 06:00 PM
Thu:10:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:10:00 AM - 02:00 PM
Sun:Closed
Membership Eligibility

Today, we are among the largest credit unions in the country, with over $3.6 billion in assets and over 270,000 members. Our field of membership serves the employees of over 1,000 large and small businesses and we also serve communities throughout California and the United States. To join our field of membership please call us at 800.358.8228 or visit www.patelco.org.

Chartered On:
 June 10, 1936
  
Charter Number:
 68579
  
Total Assets:
 $4,195,903,378
  
Deposit Insurance:
 NCUA
Number of Members:
 285,954
  
CEO:
 Erin Mendez
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Routing #
Type
Description
321076470
Access to Electronic Services
  • Audio Response/Phone Based
  • Mobile Banking
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
  • Brokered Deposits (all deposits acquired through a third party)
Electronic Services
  • Download Account History
  • Account Aggregation
  • Bill Payment
  • Other (Investments, Insurance)
  • New Share Account
  • e-Statements
  • Remote Deposit Capture
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • External Account Transfers
  • Account Balance Inquiry
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Pay Day Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Health Savings Accounts
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • Financial Counseling
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • ATM/Debit Card Program
  • Money orders
  • Check Cashing

Reviews & Feedback

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Rate This Credit Union:
9 Comments
2.8/10 5 Ratings
1/10
Reviewer:Anonymous User
Date:Jan. 21, 2020

Terrible 800 number....been waiting 30 minutes so far.....still holding!

Reviewer:Anonymous User
Date:Oct. 4, 2018

Please give me the list of Patelco Credit Unions in California, so I can tell my friends about your great rates.

Thanks

1/10
Reviewer:William A. Carpenter
Date:Sept. 14, 2018

I sat for hold on the general Patelco 800 number for over an hour. I finally found the number to my local, Brentwood office, but when I called, all I get is another voicemail. I wonder what happens if someone really needs to get hold of a live body in a timely manner, LIKE ME!! Not too happy with their phone service. Since I have a problem and never was able to get through, I can only rate this a one star.

1/10
Reviewer:Anonymous User
Date:Aug. 18, 2018

ATM on the premises accepted CU ATM card from a different credit union with the "Co-op" triangle symbol. Card was accepted, but no further action was taken. Card return request was refused. Branch personnel first asked about being a Patelco CU member, then refused any further assistance, advising there was another party involved with the ATM machine and advised to call the (out-of-state) CU the card was issued by. No attempt to assist in resolving the matter such as providing a contact number for the party servicing the ATM, if there is a separate party.
Customer support? Non-existent. Great way to treat a potential customer.

Reviewer:Christopher
Date:Feb. 4, 2018

I put some money in the bank today I like around 3:15 pm to 3:30pm time and a put in a two $20 and two fives and Spit out the $21 and it took my card I’m really concerned about this whole thing

10/10
Reviewer:Vincent Turner
Date:Sept. 1, 2017

Can't remember my account number.pls help me

Reviewer:Arlene Teramura
Date:July 23, 2017

Today is Sunday and I just deposited my kids money, one of the dollar bill did not accept it and spit it out so I tried it again but it did not accept it so I cancelled it but the slot money turned red and did not spit out my money $100 back.

1/10
Reviewer:Mike Dupray
Date:Sept. 22, 2016

I cannot get hold of anyone at this number. I've tried many times without success. This is very poor service.

Reviewer:Mike Dupray
Date:Sept. 22, 2016

I cannot ever get hold of them by phone.