Lake Michigan Credit Union

3810 Sparks Dr SE, Grand Rapids, MI

Grand Rapids - 3810 Sparks Dr Se
4/10 3 Ratings
Address:
 3810 Sparks Dr SE
 Grand Rapids, MI 49546
  
 Large Map & Directions
  
Phone:
 (616) 242-9790
  
Website:
 http://www.lmcu.org
  
Lobby Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Membership Eligibility

A.Persons who live, work, worship or attend school in Berrien, Cass, St. Joseph, Branch, Van Buren, Kalamazoo, Calhoun, Allegan, Barry, Eaton, Ottawa, Kent, Ionia, Muskegon, Montcalm, Oceana, Newaygo, Mecosta, Mason, Lake, Osceola, Manistee, Wexford, Missaukee, Benzie, Grand Traverse, Leelanau, Antrim, Charlevoix, Emmet, Cheboygan, Kalkaska, Clinton, Ingham, Isabella, or Clare counties of Michigan.

B.Persons who are donors to the Amyotrophic Lateral Sclerosis (ALS) Association, West Michigan Chapter.

C.Members of the immediate families of the foregoing.

Chartered On:
 Jan. 1, 1933
  
Charter Number:
 62514
  
Total Assets:
 $3,540,517,747
  
Deposit Insurance:
 NCUA
Number of Members:
 242,501
  
CEO:
 Sandy Jelinski
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Home Banking via Internet Website
  • Mobile Banking
Credit Union Programs
  • Brokered Deposits (all deposits acquired through a third party)
  • Investments not authorized by the FCU Act
  • Mortgage Processing
  • Brokered Certificates of Deposit
  • Approved Mortgage Seller
Electronic Services
  • Internet Access Services
  • Bill Payment
  • Member Application
  • Electronic Cash
  • New Share Account
  • Account Balance Inquiry
  • e-Statements
  • Remote Deposit Capture
  • Mobile Payments
  • Share Account Transfers
  • View Account History
  • New Loan
  • Share Draft Orders
  • Loan Payments
  • Electronic Signature Auth./Cert.
  • Download Account History
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Indirect Mortgage Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Health Savings Accounts
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
Services & Products - Other
  • Bilingual Services
  • Student Scholarship
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • ATM/Debit Card Program
  • Prepaid Debit Cards
  • No surcharge ATMs
  • Check Cashing
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
8 Comments
4/10 3 Ratings
1/10
Reviewer:Anonymous User
Date:Oct. 2, 2018

Absolutely ridiculous that you cant find a telephoen number for the local branch. Way to make me feel like I don't matter. Very frustrating!!!!

I am so happy that I’ve been a member of LMCU for over 20 years... and that they are finally located in southeast Michigan. Not only do they provide excellent service, they actually care about you. Many thanks to Kirsten at the Farmington Hills location for making my day during a recent visit.

I am having the same issue with branch phone numbers...just want to call the Byron Center branch to see if I can sit down with a rep....cannot even get through to customer service as they are "experiencing higher than usual call volumes"

So tell me why it is SO HARD to simply get a phone number for the branch locations when there is a simple question to ask. This is ridiculous. 27th in a que just to ask for the phone number of a branch location. What is wrong with you people?

Put the numbers of the branches on the website.

Reviewer:Dale Bouwman
Date:June 30, 2017

The change in LMCU bill pay has a lot to be desired. The new bill pay system does not subtract the amount of the bill on the process date nor even post it in pending so you can see the available balance, this is mostly prevalent when the bill pay has to cut a check. Your balance will not show the deduction till the check is cashed and processed. This can be a delay of a min of 7 business. You can surly overdraw an account in 7 days. I use this service so I do not have to balance my account and not mail in bills no matter where I am.

1/10
Reviewer:Anonymous User
Date:May 1, 2017

Poor. I tried to get in contact with my local branch. It sent me to a regional sight. No one would give me the phone number to talk to my branch. Very disappointing.

Reviewer:Anonymous User
Date:April 10, 2017

All three phone numbers listed are disconnected,
Your Troy ,Mi branch says it is open?HELLO!!!

Reviewer:Anonymous User
Date:Oct. 7, 2016

It would be nice for the elderly if you could be reached by phone....always a automated answer without option to speak directly to a person with a very long wait time....when going in and services overall.....this location is great!