Lake Michigan Credit Union

40 Branch Locations
4 /10 3 Ratings
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40 Branch Locations
   
Website:
  http://www.lmcu.org
   
Main Phone:
  (616) 242-9790
   
Main Office:
  5540 Glenwood Hills Pkwy Se
  Grand Rapids, MI 49512
About Lake Michigan Credit Union

Lake Michigan Credit Union was chartered on Jan. 1, 1933. Headquartered in Grand Rapids, MI, it has assets in the amount of $3,540,517,747. Its 242,501 members are served from 40 locations. Deposits in Lake Michigan Credit Union are insured by NCUA.

Membership Eligibility

A.Persons who live, work, worship or attend school in Berrien, Cass, St. Joseph, Branch, Van Buren, Kalamazoo, Calhoun, Allegan, Barry, Eaton, Ottawa, Kent, Ionia, Muskegon, Montcalm, Oceana, Newaygo, Mecosta, Mason, Lake, Osceola, Manistee, Wexford, Missaukee, Benzie, Grand Traverse, Leelanau, Antrim, Charlevoix, Emmet, Cheboygan, Kalkaska, Clinton, Ingham, Isabella, or Clare counties of Michigan.

B.Persons who are donors to the Amyotrophic Lateral Sclerosis (ALS) Association, West Michigan Chapter.

C.Members of the immediate families of the foregoing.

Chartered On:
  Jan. 1, 1933
   
Charter Number:
  62514
   
Total Assets:
  $3,540,517,747
   
Deposit Insurance:
  NCUA
Number of Members:
  242,501
   
CEO:
  Sandy Jelinski
   
Member of FHLB:
  Yes
   
Low Income Designation:
  Yes
   
Institution Class:
  Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Kiosk
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Investments not authorized by the FCU Act
  • Brokered Deposits (all deposits acquired through a third party)
  • Mortgage Processing
  • Brokered Certificates of Deposit
Electronic Services
  • Mobile Payments
  • View Account History
  • Internet Access Services
  • Remote Deposit Capture
  • Member Application
  • Download Account History
  • Share Draft Orders
  • Bill Payment
  • New Share Account
  • Account Balance Inquiry
  • Share Account Transfers
  • e-Statements
  • Electronic Signature Auth./Cert.
  • New Loan
  • Loan Payments
  • Electronic Cash
Services & Products - Credit
  • Business Loans
  • Overdraft Protection/ Courtesy Pay
  • Participation Loans
  • Indirect Consumer Loans
  • Overdraft Lines of Credit
  • Interest Only or Pymt Option
  • Real Estate Loans
  • Indirect Mortgage Loans
  • Risk Based Loans
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Health Savings Accounts
  • No Cost Share Drafts
  • Business Share Accounts
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Student Scholarship
Services & Products - Transactional
  • Prepaid Debit Cards
  • ATM/Debit Card Program
  • Money orders
  • Check Cashing
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
8 Comments
4 /10 3 Ratings
1 /10
Reviewer: Anonymous User
Date: Oct. 2, 2018

Absolutely ridiculous that you cant find a telephoen number for the local branch. Way to make me feel like I don't matter. Very frustrating!!!!

10 /10
Reviewer: Shawn B
Date: Feb. 24, 2018

I am so happy that I’ve been a member of LMCU for over 20 years... and that they are finally located in southeast Michigan. Not only do they provide excellent service, they actually care about you. Many thanks to Kirsten at the Farmington Hills location for making my day during a recent visit.

I am having the same issue with branch phone numbers...just want to call the Byron Center branch to see if I can sit down with a rep....cannot even get through to customer service as they are "experiencing higher than usual call volumes"

Reviewer: Mary Kirkwood
Date: July 6, 2017

So tell me why it is SO HARD to simply get a phone number for the branch locations when there is a simple question to ask. This is ridiculous. 27th in a que just to ask for the phone number of a branch location. What is wrong with you people?

Put the numbers of the branches on the website.

Reviewer: Dale Bouwman
Date: June 30, 2017

The change in LMCU bill pay has a lot to be desired. The new bill pay system does not subtract the amount of the bill on the process date nor even post it in pending so you can see the available balance, this is mostly prevalent when the bill pay has to cut a check. Your balance will not show the deduction till the check is cashed and processed. This can be a delay of a min of 7 business. You can surly overdraw an account in 7 days. I use this service so I do not have to balance my account and not mail in bills no matter where I am.

1 /10
Reviewer: Anonymous User
Date: May 1, 2017

Poor. I tried to get in contact with my local branch. It sent me to a regional sight. No one would give me the phone number to talk to my branch. Very disappointing.

Reviewer: Anonymous User
Date: April 10, 2017

All three phone numbers listed are disconnected,
Your Troy ,Mi branch says it is open?HELLO!!!

Reviewer: Anonymous User
Date: Oct. 7, 2016

It would be nice for the elderly if you could be reached by phone....always a automated answer without option to speak directly to a person with a very long wait time....when going in and services overall.....this location is great!