First Citizens Bank

305-7 East Main Street, Front Royal, VA

Front Royal Branch
3.8/10 10 Ratings
 305-7 East Main Street
 Front Royal, VA 22630
 Large Map & Directions
Lobby Hours
Mon:10:00 AM - 04:00 PM
Tue:10:00 AM - 04:00 PM
Wed:10:00 AM - 04:00 PM
Thu:10:00 AM - 04:00 PM
Fri:10:00 AM - 04:00 PM
Established On:
 Jan. 1, 1898
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Asset Concentration:
 Commercial Lending Specialization
Institution Class:
 Commercial bank, state charter and Fed nonmember, supervised by the FDIC
Routing #

Reviews & Feedback

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Rate This Bank:
3.8/10 10 Ratings
Date:March 29, 2023

Ignore clients!

Reviewer:Anonymous User
Date:June 28, 2022


Reviewer:Anonymous User
Date:July 23, 2021

this branch is now closed

Reviewer:Anonymous User
Date:May 24, 2020

Rude people that only want your money. If you dont want your money held hostage go somewhere where they care about customers.

Reviewer:Marilou Regalario Freemantle
Date:Aug. 2, 2019


Reviewer:Nancy J. Miller
Date:Aug. 29, 2018

I have mailed two different times a deposit to this bank. They were both returned and unable to deliver. This last week the post office has a statement on the envelope that it is a vacant building. Now I again have to have someone physically go to the bank for me. Never had a problem with the Albemarle branch or the Westinghouse branch in the past.

Reviewer:Mack McGhee
Date:Aug. 8, 2018

Love the McClanahan branch. Jimmy and the rest of the staff really know how to take care of their clients.

Reviewer:Anonymous User
Date:July 14, 2018

First Citizens Bank located in Hollywood SC customer service is horrible. I have been in this institution on numerous occasions and they treat the elderly with know respect. My elderly love one was shaking after this most recent interaction. This is a shame!! Something has to be done about this. The service has declined over the years.

Reviewer:Jean V. Lindsey
Date:June 1, 2018

I am a long-term, even if not a high level, customer and despite this, I have never had any experience other than full cooperation when working with anyone at First Citizens, even when dealing with someone with whom I have never dealt. My only complaint (which is actually more of a wish) and which leads me to assign a "9" rating rather than a "10" is that although I can comprehend the consequences of well considered business decisions,there are now too few ATMs in Lancaster since the second branch closed.

Date:April 27, 2018

Your information on this bank is wrong the hours are way off they open 8am to 5pm mom-Wed. Then 8am-530pm Thursday and Friday.. The phone number is correct

Reviewer:Michael Hackett
Date:Feb. 2, 2018

About 2 months I walked in to check something on my statement.I was talking to the teller about it , The teller proceeded to walk into the managers office and talked to her about it. After a few minutes I stepped into the managers office, as soon as I stepped in the manager said can you please step out of my office I don't know you. I have been banking with first citizens bank for a very long time and I have never had anybody treat me as rude as she did. I THOUGHT I WAS THE CUSTOMER. after A FEW WEEKS THEY CLOSED OUT MY ACCOUNT ?

Reviewer:Anonymous User
Date:Feb. 19, 2017

we stopped at the bank Friday to get our $20 bill changed into quarters but since we did not have an account there - they would not give us quarters for our $20. What would be the threat??? We had cash and we wanted cash - we were not trying to cash a personal check or anything like that. We are snowbirds from the north and did not have a local bank in SC. However, we went to Wells Fargo across the street and they were very pleasant and were pleased to give us quarters for our $20 bill. How rude of Ist Citizen Bank! Sometime policies do not make sense????

Date:Feb. 4, 2016

Kathy are such a blessing to have at First Citizen bank in Mauldin SC, Butler rd. You are Always professional, courteous and kind. Thank you for making our banking experience a pleasure. Thank you for being a wonderful person.