Geico Federal Credit Union

4201 Spring Valley Rd Ste 102, Dallas, TX

Dallas
1/10 1 Rating
Address:
 4201 Spring Valley Rd Ste 102
 Dallas, TX 75244
  
 Large Map & Directions
  
Phone:
 (800) 542-7896
  
Website:
 http://www.geicofcu.org
  
Lobby Hours
Mon:09:00 AM - 01:30 PM
 & 02:30 PM - 04:30 PM
Tue:09:00 AM - 01:30 PM
 & 02:30 PM - 04:30 PM
Wed:09:00 AM - 01:30 PM
 & 02:30 PM - 04:30 PM
Thu:09:00 AM - 01:30 PM
 & 02:30 PM - 04:30 PM
Fri:09:00 AM - 01:30 PM
 & 02:30 PM - 04:30 PM
Sat:Closed
Sun:Closed
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Credit Union Profile

Geico Federal Credit Union: Locations, Contact Info, Reviews

Chartered On:
 Jan. 1, 1950
  
Charter Number:
 6912
  
Total Assets:
 $120,126,117
  
Deposit Insurance:
 NCUA
Number of Members:
 20,490
  
CEO:
 Linda S Coffie
  
Member of FHLB:
 No
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily finance, insurance, real estate, trade
Routing #
Type
Description
255076928
Access to Electronic Services
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
  • Deposits and Shares Meeting
Electronic Services
  • Loan Payments
  • View Account History
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Share Draft Orders
  • Account Aggregation
Services & Products - Credit
  • Overdraft Lines of Credit
  • Share Secured Credit Cards
  • Interest Only or Pymt Option
  • Real Estate Loans
  • Risk Based Loans
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • First Time Homebuyer Program
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Money orders
  • Check Cashing
Suggest an Update

Reviews & Feedback

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Rate This Credit Union:
5 Comments
1/10 1 Rating
1/10
Reviewer:JUDY A TRICE
Date:June 14, 2018

The hold time to speak with a representative from the GFCU is absurd. When you do reach someone, they don't have the answers you need and will not give you the name or number of someone who CAN help you. My mother passed away 6 months ago, my name was on her account and I am still getting the run around while trying to close her account.

Reviewer:anthony fattoruso
Date:April 2, 2018

The worst EVER....I am having a serious issue and can not reach anyone in any department at any number.....I am not in an area that I can visit in person...I cant say enough about the terrible customer service.......

Reviewer:Cecilia Ann Walk
Date:March 7, 2018

I know better than to try to reach anyone by phone. I mailed all the necessary paperwork to close two accounts on January 23, 2018. I was told to mail it to the Richardson address to Attn: Alexis Cantu. It has been 6 weeks and no response.
This is definitely NOT good customer service.
Ann Walk 469-387-2772

Reviewer:anonymous
Date:Oct. 6, 2016

The customer service ever I'm canceling my account... It takes hours for someone to answer and no one ever returns your call!!!

Reviewer:Anonymous User
Date:Sept. 1, 2016

You can't get a person on the phone at any number at any location to save your life