Ascend Federal Credit Union

1900 N Main St, Shelbyville, TN

6.3/10 3 Ratings
 1900 N Main St
 Shelbyville, TN 37160
 Large Map & Directions
 (800) 342-3086
Lobby Hours
Mon:09:00 AM - 06:00 PM
Tue:09:00 AM - 06:00 PM
Wed:09:00 AM - 06:00 PM
Thu:09:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Drive Up Hours
Mon:08:00 AM - 06:00 PM
Tue:08:00 AM - 06:00 PM
Wed:08:00 AM - 06:00 PM
Thu:08:00 AM - 06:00 PM
Fri:08:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Chartered On:
 Jan. 1, 1951
Charter Number:
Total Assets:
Deposit Insurance:
Number of Members:
 Caren C Gabriel
Member of FHLB:
Low Income Designation:
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Routing #
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Kiosk
  • Home Banking via Internet Website
  • Mobile Banking
  • Audio Response/Phone Based
Electronic Services
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • Share Draft Orders
  • Share Account Transfers
  • New Loan
  • Mobile Payments
  • Loan Payments
  • Remote Deposit Capture
  • Member Application
  • View Account History
  • e-Statements
Services & Products - Credit
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Micro Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • No Cost Share Drafts
  • Health Savings Accounts
  • Business Share Accounts
  • Individual Development Accounts
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
Services & Products - Other
  • Insurance/Investment Sales
  • Student Scholarship
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
6.3/10 3 Ratings
Reviewer:Anonymous User
Date:Aug. 11, 2017

Stayed on phone 13 mins waiting to speak to someone. The tried the local number that didn't seem to be working. Would not ring in with or without the area code. Did the call back option and 30 min later still no call back.

Reviewer:Anonymous User
Date:July 6, 2017

Have tried for three days to get through to someone. Collective hold time is over four hours. It's nonsensical that you cannot call a branch to speak with a person.

Reviewer:Anonymous User
Date:July 3, 2017

Why is there no local phone number for the branch I use? I don't want to have to go thru the "main office" every time I need to ask a simple question.

Reviewer:Donnie Adams
Date:Feb. 6, 2017

I always go through the drive thru and the lady is ALWAYS courteous and friendly but the hours needs to be changed they do not open at 8:00

Reviewer:George Luck
Date:Jan. 8, 2017

I bank with you in murfreesboro but moving to Lafayette tn. Need one in cookville I am very pleased with your services thanks...

Reviewer:Anonymous User
Date:April 9, 2016

Love this bank 2600 Elm Hill Ok Nashville TN 37214 friendly staff