Founders Federal Credit Union

1290 Old Springdale Rd, Rock Hill, SC

Galleria
1/10 1 Rating
Address:
 1290 Old Springdale Rd
 Rock Hill, SC 29730
  
 Large Map & Directions
  
Phone:
 (803) 326-1700
  
Website:
 http://www.foundersfcu.com
  
Lobby Hours
Mon:08:30 AM - 05:00 PM
Tue:08:30 AM - 05:00 PM
Wed:Closed
Thu:Closed
Fri:08:30 AM - 06:00 PM
Sat:Closed
Sun:Closed
Chartered On:
 Nov. 4, 1983
  
Charter Number:
 24063
  
Total Assets:
 $1,700,187,805
  
Deposit Insurance:
 NCUA
Number of Members:
 202,108
  
CEO:
 Bruce A Brumfield
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - other
Access to Electronic Services
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
Credit Union Programs
  • Mortgage Processing
Electronic Services
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • e-Statements
  • New Loan
  • Loan Payments
  • Electronic Signature Auth./Cert.
  • Mobile Payments
  • Remote Deposit Capture
  • View Account History
  • Member Application
  • Download Account History
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
Services & Products - Credit
  • Business Loans
  • Real Estate Loans
  • Interest Only or Pymt Option
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Counseling
  • In-School Branches
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • ATM/Debit Card Program
  • Prepaid Debit Cards
  • No surcharge ATMs

Reviews & Feedback

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3 Comments
1/10 1 Rating
1/10
Reviewer:Sondra Rogers
Date:Sept. 10, 2020

Would not answer phone

Reviewer:Anonymous User
Date:May 11, 2018

Cristy Lopez, is unprofessional, and bad customer service. She doesnot,now her job.

Reviewer:Gloria Coe
Date:March 13, 2017

On 3/11/17 I was charged 32.00 for a wrongly applied overdraft fee. On 3/6/17 $232.-53.61=178.63; 178.63-32.00=146.73; 146.73-79.88=66.85 then there is a 32.00 overdraft fee but there was no overdraft there was a positive $66.85 in my account, if the 32.00 overdraft fee was not charged, but it was, which caused my balance to be $34.85 instead of $66.85. Then a transaction for -8.22=a positive balance of 26.63 (+32.00=58.63 not 26.63); then another overdraft fee for 32.00 for reasons unknown leaving -5.37 then 12.99 caused a -18.32 and another overdraft fee. This is ridiculous. On 3/11/17 there was no overdraft after the 79.88. I do not know how your company will attempt to manipulate the charges to validate these charges but math is an absolute science. 53.61+32.00+79.88+8.22+12.99=$186.70 those are my total charges. 232.34-186.70=$45.64. (a positive $45.64). What is stranger however is that I did attempt to overdraft the account on 3/11/17 but my transaction was denied in Nordstrom. I wasn’t feeling well but the store was having a clearance sale on Saturday, 3/11/17 so I went. I spent 3 hours locating sale items knowing that I had the overdraft option on my acct & $45 in my account. The erroneous $32.00 overdraft that was added to the acct precluded me from using my account to purchase those items causing me great embarrassment since several students that I teach & their parent were also in that same store while I was shopping. It is almost as if someone knew I was in the store with the intent of using the overdraft provision on my acct & intentionally placed the overdraft charge just to stop my purchase. Also, on 3/12/17, I called the restaurant to say that they overcharged me, in error but they told me that there is absolutely no way that my charges from them could be on my account because they do not submit the receipts for 48 hours but those charges are showing in my account as if that receipt was presented. Please. fix my acct, bring it in the positive immediately.