Citadel Federal Credit Union

1209 W Chester Pike, West Chester, PA

West Chester
Not Yet Rated
Address:
 1209 W Chester Pike
 West Chester, PA 19382
  
 Large Map & Directions
  
Phone:
 (610) 380-6000
  
Website:
 http://www.citadelbanking.com
  
Lobby Hours
Mon:08:30 AM - 05:00 PM
Tue:08:30 AM - 05:00 PM
Wed:08:30 AM - 05:00 PM
Thu:08:30 AM - 05:00 PM
Fri:08:30 AM - 07:00 PM
Sat:09:00 AM - 02:00 PM
Sun:Closed
Membership Eligibility

Live or work in Chester County, Delaware County, Montgomery County, Bucks County, Philadelphia County or in the city of Lancaster in Pennsylvania, Work at any of Citadel's Corporate Partners (SEGs), Related by blood or marriage to a Citadel member.

Chartered On:
 March 31, 1937
  
Charter Number:
 2099
  
Total Assets:
 $2,143,879,678
  
Deposit Insurance:
 NCUA
Number of Members:
 157,769
  
CEO:
 Jeff L March
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Community credit unions
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Home Banking via Internet Website
  • Kiosk
  • Mobile Banking
  • Audio Response/Phone Based
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Mobile Payments
  • Bill Payment
  • Remote Deposit Capture
  • Member Application
  • Account Balance Inquiry
  • Account Aggregation
  • e-Statements
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • New Share Account
  • External Account Transfers
  • View Account History
  • Download Account History
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Indirect Mortgage Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Counseling
  • Financial Education
Services & Products - Other
  • No Cost Bill Payer
  • Insurance/Investment Sales
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs

Reviews & Feedback

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2 Comments
Not Yet Rated
Reviewer:unhappy customer
Date:Aug. 28, 2017

your website ,not worth using...unsafe.say's secure>but it's not...new design of site,is "CRAP"..sometime's get message . say's- oops.website can't be found,but we want to help you....click on.services....i'm sure some people type their infro and send...i'm not one of them.....you want to Fix your site...that would be nice...at present ,rating ,i give one star.

Reviewer:Antoinette A. Taylor
Date:Jan. 4, 2017

OVERSEER:
I reported my account being compromised on 12-1-16, with Ruth-Anne CLARK. I've had not received my Bank Card as of yet, do to her ignorance,unproductive & unprofessionalism. Ongoing calls being made; I have direct deposit/S.S.I.D.. I've CONTACTED the main # and my phone# is blocked, including the Coastville #. I need my funds now to buy food, medications and essential. I'm requesting immediate acting now! I'm fed up with the unnecessary Demeanor! Complains will be filed, I perceive discrimination along with the above staff said at above location.
Phone # 215-713-6182.
I Affirm!