Fifth Third Bank

7425 St Rt 3, Westerville, OH

Westerville North Branch
5.1 /10 9 Ratings
  7425 St Rt 3
  Westerville, OH 43082
  Large Map & Directions
  (614) 882-3554
  (614) 882-4792
Lobby Hours
Mon: 09:00 AM - 05:00 PM
Tue: 09:00 AM - 05:00 PM
Wed: 09:00 AM - 05:00 PM
Thu: 09:00 AM - 05:00 PM
Fri: 09:00 AM - 06:00 PM
Sat: 09:00 AM - 12:00 PM
Sun: Closed
Cumulative Bank Quality Score (BQS)
Established On:
  Jan. 1, 1865
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Asset Concentration:
  Commercial Lending Specialization
Institution Class:
  Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)

Reviews & Feedback

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Rate This Bank:
5.1 /10 9 Ratings
Reviewer: Anonymous User
Date: March 24, 2020


8 /10
Reviewer: Norman Burnett
Date: March 22, 2020

Refinance my auto loan. Please

2 /10
Reviewer: Anonymous User
Date: March 9, 2020

The branch keeps losing staff or special support workers !

Reviewer: Tammy Rodgers
Date: Sept. 13, 2018

I called with problems I was having on my accounts and the branch manager was horrible to deal with in Wheaton. He was not caring or seemed like he was interested in helping me. After 20 years at fifth third and all of the extra fees they like to charge, I will be moving to another bank.

5 /10
Reviewer: Barbara Lane
Date: Aug. 31, 2018

I called 5/3 on Radio Rd. in Naples to order more checks and deposit slips. I pressed 4 to speak to "customer service". It rang for a long time, then a recording came on saying "please enter your card number or social security number". I GAVE UP AFTER THE THIRD CALL TRYING. I GUESS I MUST GO INTO THE BANK TO ORDER WHAT I NEED.

Reviewer: Luan nguyen
Date: July 26, 2018

I would like to change my billing address but I couldn't because I'm over sea, my sister went to the bank an tried to change it for me but they said she couldn't, is there a way I could change my billing address from over sea, please respond ASAP. Thank you

Reviewer: Melissa
Date: July 13, 2018

i am trying to get to online banking

Reviewer: Jan Vincent
Date: June 27, 2018

Fifth Third Bank closed this branch in January 2017 and it is now United Midwest Savings Bank.

Reviewer: Anonymous User
Date: April 28, 2018

old address was: Glenn and Janet Stiles, 9804 State Route 785, Hillsboro, Ohio 45133


can't find any place else to submit!

Reviewer: Anonymous User
Date: April 28, 2018

old address was: Glenn and Janet Stiles, 9804 State Route 785, Hillsboro, Ohio 45133


10 /10
Reviewer: Everett L Kuhn
Date: March 30, 2018

They are very nice at this branch they listen and try to help everyone. They will go out of there way to assist everyone . I understsnd everyone wants fast gast go go . But its nice to feel like the people that takes care of your money are there for you as well .

Reviewer: carol luna
Date: March 29, 2018

1 /10
Reviewer: Anonymous User
Date: Dec. 20, 2017

I was just at Fifth Third Bank on East Hillsborough Ave in Tampa. I live in the vicinity and use the ATM occasionally. I was at the ATM today and needed change for a $20. I went into the bank and there was one teller - I went to the teller and asked for 2, $10 bills. The teller, who was counting bills at the time, asked if I had an account. I said no, she said no account, no change. She said it with a bad attitude - I have never been refused change in any bank in my entire life. Especially for only two tens - The teller acted like it was a chore to give me change. I called the bank, but no service. I will call again later.

Reviewer: ronald dorrel
Date: Oct. 3, 2017

I can not find how to get to my account? all they want to tell me is location an hours there open

10 /10
Reviewer: Sara Guffey
Date: Oct. 2, 2017

This is the best best branch of 5th Third I've ever dealt with. As far as banks go on the whole, I love these guys. Joe, Jesus, & Justin as well as the tellers have always taken care of my needs. I can't say enough good about how they have treated me over the years. These employees deserve a raise based on their great performance over the years. Wouldn't do business with anyone but this branch of employees. Great job!!

1 /10
Reviewer: Roger Faulmann
Date: Sept. 26, 2017


8 /10
Reviewer: Neely
Date: July 30, 2017

Do not use the coin machine at this location it will rip you off. At first the machine was counting the coins really fast you can see the numbers on the Lcd screen moving fast. While still dumping the same amount and more in the count slowed down but still dropping at the same rate. Then it just abruptly stopped and restarted back up still counting slow while coins still dropping fast. I counted my money before going to this bank 380 some dollars. Sadly to say this machine only gave me 309 dollars and some change. I told the teller the machine shorted me almost 80 dollars her only reply was how would you like your money showed no interest in the matter at all. But I told her I understand it your or the banks fault at all and that I understood it some other vendors machine. I just wanted to let her know about the machine that all and nothing further. She was looking like why you telling me you only getting what's on this here receipt and how would you like your cash sirrrrrrrrr. And again no it's not 5/3 Bank fault but the machine needs to go or be replaced.

Reviewer: Eugene tetreault
Date: Feb. 15, 2017

I have tried repeatedly to contact a bank representative concerning my fathers estate. I cannot get through because of the automated answering system. Is there a special secret or something I do not know. To contact a specific person at the Largo branch. Please advise as I am asked to enter my soc. Sec. Number and account. Number which I do not have. Thank you for any help you might offer with this matter. Gene. Tetreault

1 /10
Reviewer: Shmuel Avrahami
Date: Aug. 24, 2016

I have been trying to be in touch with various personel at this branch both via email and the main branch number. No one ever responds. I am told that the branch is still in operation. However the main branch number rings until the call center picks up.

I am very disappointed.
Please contact me immediately. I need some basic information about a P.U.D. matter related to my deceased relative.