Sharefax Credit Union

1147 Old State Route 74, Batavia, OH

5/10 2 Ratings
 1147 Old State Route 74
 Batavia, OH 45103
 Large Map & Directions
 (513) 753-2440
Lobby Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:08:30 AM - 06:00 PM
Sat:09:00 AM - 12:30 PM
Membership Eligibility

Anyone who lives or works in Adams, Brown, Butler, Clermont, Clinton, Fayette, Greene, Hamilton, Highland, Montgomery, Preble and Warren Counties is eligible for membership.

Chartered On:
 Jan. 1, 1960
Charter Number:
Total Assets:
Deposit Insurance:
Number of Members:
 Arthur J Kremer
Member of FHLB:
Low Income Designation:
Institution Class:
 Federally Insured State-Chartered Credit Union
Routing #
Access to Electronic Services
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
Credit Union Programs
  • Mortgage Processing
  • Brokered Certificates of Deposit
Electronic Services
  • Bill Payment
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • Remote Deposit Capture
  • Member Application
  • Download Account History
  • Account Balance Inquiry
  • e-Statements
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • Merchant Processing Svs
Services & Products - Credit
  • Business Loans
  • Credit Builder
  • Risk Based Loans
  • Indirect Consumer Loans
  • Pay Day Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Share Secured Credit Cards
  • Indirect Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • Health Savings Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • First Time Homebuyer Program
  • Financial Counseling
  • Financial Literacy Workshops
  • Financial Education
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • Student Scholarship
  • Bilingual Services
Services & Products - Transactional
  • ATM/Debit Card Program
  • Prepaid Debit Cards
  • No surcharge ATMs
  • Check Cashing
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
5/10 2 Ratings
Reviewer:Pam Williams
Date:July 13, 2017

I have to amend my previous feedback. I just went to the Sharonville location.
The teller (I wish I would have gotten her name) was very helpful and reset my acct.

Reviewer:Pam Williams
Date:July 13, 2017

What have you done? How can you change / update systems and not be prepared?
You owe your customer an explanation/apology at the very least.

Reviewer:Anonymous User
Date:July 12, 2017

I've been trying the same as the others. No way to get into contact.
I'm pulling my money out and going to another bank.

Reviewer:Anonymous User
Date:July 11, 2017

I have been trying to get into my accounts for a week now. I drove over there and the parking lot was full so I decided to go home and call. Nobody answers the phone. I called again today. I was put on hold and then I was hung up on. I called again and left a message. No call back yet.

You would think that changing their system would alert them to have help available for everyone whose accounts gets screwed up!

Reviewer:Kimberly Antoni
Date:July 7, 2017

Since you have upgraded to a new system I go to shared in Milford so they reset my account and wrote down what I would have to do and had to download the app. So I did everything that I was suppose to do then comes the security questions which is fine. I pick three cause that is the norm but here I have to pick more questions what I have to and we everyone of them, so I go to the next question and then kicks me off so now I can't get on there. I am very aggravated. Try to call and all the phone does is ring and ring then operated gets on there says they r busy with calls but i.e. call will b answered in the order the call comes then freaking hangs up that's happened twice now I am not happy. And all I need is for sharefax to reset my account so I can get on there and put new password and answer those ridiculous questions. I can't even pick three I have to pick 6 or 7 of them that's what is rediculous

Reviewer:Marie lynch
Date:July 7, 2017

Very poor you think you are having trouble with your new service you put something out there. Try to call for 2 days can't get on line try everything so I guess I will have to go to the office You really need to put something out there some of us are old can't get around that good must pay bills,

Reviewer:Anonymous User
Date:July 5, 2017

Have been trying since 9am to speak to anyone the on line banking is down very upset over all this !!

Reviewer:Anonymous User
Date:July 5, 2017

There is no online banking available after the shut-down over July 4th week-end. After sitting on hold, or redialing - for over 40 minutes - I have still not reached a live person. The phone system hangs up. This certainly does not build confidence in clientele.

Reviewer:Anonymous User
Date:May 23, 2017

Have been trying to reach someone for 30 minutes. I've been hung up on four times. I've gone through all the menu options to get a live person and that doesn't work either