Rondout Savings Bank

295-4 Route 375, West Hurley, NY

West Hurley Branch
1/10 2 Ratings
 295-4 Route 375
 West Hurley, NY 12491
 Large Map & Directions
 (845) 679-2600
 (845) 679-6067
Lobby Hours
Mon:08:30 AM - 05:00 PM
Tue:08:30 AM - 05:00 PM
Wed:08:30 AM - 05:00 PM
Thu:08:30 AM - 05:00 PM
Fri:08:30 AM - 05:00 PM
Sat:09:00 AM - 02:00 PM
Established On:
 March 24, 1868
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Asset Concentration:
 Commercial Lending Specialization
Institution Class:
 Savings bank, state charter, supervised by the FDIC
Routing #

Reviews & Feedback

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Rate This Bank:
1/10 2 Ratings
Reviewer:Anonymous User
Date:Sept. 1, 2017

Bway bank is by far the best out of all of them

Date:April 20, 2017

I bank with Rondout and I have for many years . I am disappointed in the new management in the Ulster Branch . Miss Kelky iscextremely rude and disconnected from what customer service is . My daughter and I had a horrible experience with her and was not at all happy . Thus complaint is my first ever in 40 + years of banking here. I hope she warms up and changes are made otherwise you will lose some business and certainly get bad ratings. Me and my family were directed by an employee at the Ulster Branch to submit a review because they agree her behavior is unacceptable have witnessed her in action several times but are afraid to speak up

Reviewer:Liz Baker
Date:April 20, 2017

My mother inlaw has banked with you for over 40 yrs , her accounts and mortgage is here and she recently went into the ulster Branch and was mistreated, lied to and ignored. Her need to make HER own money available to her was not met , she was told it was impossible and she was hurt . We went to Broadway Branch we knew it was possible because we spoke with the company who issued the check and in less than 17 hours the money was made available . We understood the amount is why they were not comfortable but the disrespect and attitude taken when dealing with her was rude and disgusting . We appreciate the customer service given at the Broadway Branch but the manager Kelly at Ulster needs training in customer care . I'm not the only one noticing I'm the only one bold enough to speak up .