Address: | |
42 Broadway | |
New York, NY 10004 | |
Large Map & Directions | |
Phone: | |
(800) 935-9935 | |
Fax: | |
(855) 322-2551 | |
Website: | |
http://www.chase.com | |
Opened: | |
2005-10-17 |
Mon: | 08:00 AM - 06:00 PM |
Tue: | 08:00 AM - 06:00 PM |
Wed: | 08:00 AM - 06:00 PM |
Thu: | 08:00 AM - 06:00 PM |
Fri: | 08:00 AM - 06:00 PM |
Sat: | Closed |
Sun: | Closed |
The only debit + credit card that matches your political donations. Click here to see now!
Established On: | |
Jan. 1, 1824 | |
FDIC Certificate Number: | |
628 | |
Total Assets: | |
$1,971,380,000,000 | |
Deposit Insurance: | |
FDIC |
Community Bank: | |
No | |
Institution Class: | |
Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
Reviews & Feedback
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Absolutely dreadful service. Have written, sent emails, tried phoning - no response.
Pathetic!
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Terrible, Coshocton branch are thieves, never trust them
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Red rose. With apple.
Who the fuck are you
Very nice
very poor service
Letter
Lock door after hours.
No one answers the phone ever!
Terrible. Never answers the phone.
this location truly sucks. awful, rude employees.
this location truly sucks. awful, rude employees.
you guys are the best bank ever.
Their ATM machine is crappy they took $260.00 off my card I'm so mad
does chase bank notarize documents for customers
Poor service
Sorry staff ever
Better work
Excellent service!
Excellent service!
Can't access my account?
Avoid
Horrible customer service.
Is your telephone off the hook? I've been calling for 2 hours. 3/31/21
Are you running any special offers now for people opening new accounts?
How much is atm fee
never answer phone
Horrible service! No one even your own banker returns your calls or emails. Also, no one answer this branch's general phone number! Stay away.
branch number
Deposit Information
Won't cash their own bank check
Racist company.
Racist company.
Excellent service best team
Ng. They forgot who the customer is.
Worst bank ever!
Am very grateful for participating
No
The service was - is absolutely horrible from manager down!! Awful
THIS BANK IS CLOSED.
THIS BANK IS CLOSED.
Awful branch, awful management, awful company.
Wondering why the branch is closed.
Why no one answers phones during working hours???
Fraude
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
Why is the lobby of this branch closed?
What f..... service
What f..... service
What f..... service
What f..... service
What f..... service
You people suck
You people suck
You people suck
You people suck
You people suck
You people suck
You people suck
You people suck
You people suck
You people suck
Absolutely terrific staff!!! :-D 1 word: Nancy....
Of of this World care!..... *****!
Absolutely terrific staff!!! :-D 1 word: Nancy....
Of of this World care!..... *****!
THIS PLACE IS CLOSED
Amazing service
Amazing service
When does chase bank La Jolla officially open for business
Why are you not open?
Management is horrible!
NO Phone number - what's up with that?
Horrendous!!!! If there was another option Id move everything.
Web
Barstow Branch, Please answer your phone! Called many times all day today. No msg taker electronic or human. Not good service.
closed
SWIFT CODE FOR 7145 HIGHWAY 85 RIVERDALE 30274 GA
SWIFT CODE FOR 7145 HIGHWAY 85 RIVERDALE 30274 GA
cliffs my hubby dead or àlive
hi
What is your email address?
Terrible- always closed!
Branch is closed
Mail Code PP-7456
One of the best banks
Is this branch permanently closed?
The worse branch from my experience. Unprofessional employee.
PLEASE ANSWER YOUR PHONE!!!!
Poor Service. Bad Attitude.
Poor Service. Bad Attitude.
Poor communication no respect bad assistant manager like no concern
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Mi nombre es María Eduarda Lívia y soy de México. Quiero utilizar este momento para informar a todos en Internet sobre cómo recibí mi préstamo hoy de una nueva compañía de préstamos legítima desde 2018, el nombre de la compañía es la compañía de préstamos Marian Hoffman y son legítimos de que nunca he visto a la compañía en internet antes y solo los vi en un sitio web ayer y decidí postularme y me dijeron todo lo que tenía que hacer y, después de hacerlo, recibí mi préstamo hoy en mi cuenta bancaria. Quiero utilizar este momento para decirle a todos en Internet que si necesita un préstamo legítimo, esta es la verdadera compañía a la cual inscribirse e inmediatamente se registra con ellos, asegúrese de obtener su préstamo de manera segura y estará contento. Si está interesado en un préstamo, Marian Hoffman es la compañía a la que debe solicitar una compañía de préstamos legítima y real de 2018, la dirección de correo electrónico es marianhoffman.finance@gmail.com
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Your ATM took five hundred dollars off my government funds card without dispening funds. Manager gave other customers back their money because they had a Chase account. I had readydebit. This company is a fraud. And the ATM is non dispensing. Kathy Hebert manager shouldn't be a manager. I have no money to pay my rent now. And I also will be calling a lawyer
This location is always under staffed, slow service and the tellers are not the nicest.
If I could give zero stars I would
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As soon as I walked in I was greeted with a smile , Pamela was very pleasant to speak to. Sarah and Layla were more than willing to answer all of my questions and very friendly. Before I left they said thank you for coming in today. I would have no problem bringing my business banking to them!
Am I able to open chase account online I get direct deposit from social security on third ever month $857.00 ..i notice chase bank has promotion bonus $200.00 from sunday sept 16 2018 until 10/15/18. Can u have chase bank manager call me diana barley 716 771 7166....thank u
I love this bank! Switched from B of A in fashion island. No comparison. Great service, lovely people... first time I have enjoyed my banking relationships!!
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How can I get me old bank accounts had money in it and it was closed I move no home to shreveport la
I thought one of the employees there was entirely to aggressive and hit on me unsolicited. I am not gay however mr goodson kept making unsolicited advances. I will go to a different branch to avoid being harassed!
The bank doesn't answer the phone when calling. It will ring and ring and then goes silent. Nothing for two minutes. Bad service.
Hello, i give Joe Fazzio, Christopher Campbell, Amryn, Amanda Carr employees at the banana bungalow hotel permission to reopen my direct deposit account at Chase to deposit back taxes back salary and punitive damages asap. thanks
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This branch is now closed for good! They only have one branch now in Antioch!
Each time that I have visited this branch, the service is fantastic, and the wait is very long considering the location. Everyone who works here is very professional, and they always exhibit excellent customer service!
ik wil dat je weet dat het heel gemakkelijk is oke, zodra het bedrijf de vergoeding van 38 euro krijgt, wordt je lening binnen 30 minuten geregistreerd en nadat deze is geregistreerd, wordt deze onmiddellijk naar de bank overgemaakt, zodat de bank kan het deponeren op uw bankrekening die u ons moet verstrekken, ik hoop dat u mij begrijpt ??
ik heb dringend uw positieve reactie nodig.
It was horrible you can't get nobody on the phone at all. Customer service sucks so bad can't get nothing done an they are also lazy people that work there. I do not recommend it to no body
I can never reach anyone at this branch by phone for information concerning my account. WHY???
What a great branch! I had a question about a charge on my account. I stopped in the Chase Westbury branch and asked to speak with a manager. The manager came right over and was so patient and knowledgeable. I left the branch feeling confident in trusting them with my money!!
Would like to no if any of my accounts were still open if possible thank you
Salutare tuturor,
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I at the time had poor credit score so was only eligible for some type of preloaded debit card.Ive since had my credit repaired in process .My question is I will be receiving a large inheritance and need a account that can handle 500k to start how would I go about finding out if I would be eligible for account.
Attention Beneficiary:
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(2} your full address
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United Bank For Africa (UBA).
Som úverový agent, ktorý mi pomáha pri dosahovaní úverov, ktoré sú bohaté a sú pripravené ponúknuť pôžičku čo najrýchlejšie na začatie podnikania a zmluvnú pôžičku tak na spoluprácu, ako aj súkromné osoby, ak potrebujete úver, ktorý príde na váš účet vo veľmi krátkom čase a nie stres, kontaktujte ma, aby ste sa pripojili k lepšiemu veriteľovi, ktorý je dostupný prostredníctvom e-mailu a čohoapap
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HORRIBLE customer service regarding an issue with my father's estate, gave me very wrong information in regards to a big check from a house closing and had trouble locating the check for a while, I was sent on a wild goose chase to locate it. They were very rude and very dismissive of any of my concerns. Would not recommend this bank or chain to anyone, do not care about the little people that make up America.
Can we get Euros at chase Bankin Rowlett? i
Gave a wrong rating. Where I come from, in life, 5 stars is the best. This Reviews and Feedback allows 10 Stars to be given.
By all means, this branch is a 10 Star Branch
Outstanding branch. One of the best in Metro Houston, despite being short staffed.
Bankers are very knowledgeable and tellers do the best they can within the limited staffing parameters they are given. This location, like across the board, Chase has cut their staffing to the core, unfortunately making customer service a second thought.
The Manager, Ms. Pam is outstanding.
I tried to reach your branch in Siuny Isles Fl since several days but all I get is a answering machine. I think this is very unprofessionnel.
I would like to order statements for taxes.
Please give me an answer.
Yours truly
Sibylle Hartmann
¿Necesita un préstamo para pagar facturas o necesita dinero para iniciar su propio negocio de hacer contacto con nosotros lo damos a préstamo un precio tan bajo como tasa de interés del 3% también damos crédito a largo y corto tiempo para obtener más información póngase en contacto con nosotros a través de correo electrónico: heavengates2000@hotmail.com
Bank does not allow the use of rest room for customers on emergency basis. Manager and staff falsely stated that there was no rest room on the premises. I have banked more than over twenty years.Consequently , as a senior citizen of color with medical concerns... Does the building allow for Chase JP Morgan Bank to not have a rest room aka Bathroom on the premises. Was it because I was a female of Color? Why is it that you do not have an emergency rest room on this location on White Plains Road. Tears ago I was able to Utelize the Chase Bank on 125th Street and was accompanied by a staff member of said Bank. The rest room was located on the lower level where I was escorted with couteousy
I HAD TO DEPOSIT A $ 44,000.00 CHECK ON ANOTHER BANKING ESTABLISHMENT.IT UPSET ME AS IMY Morgage is also with JP Morgage .
This bank needs more customer service employees. This bank is so busy and not near enough assistance. The personal bankers are thorough but the wait to see them is ridiculous.
Long time customer, my wife's business does millions a year with Chase. We've been loyal to them and loved dealing with a lot of other local branches. Desiree the local branch manager at the Sycamore location is the rudest, coldest person I've come across in a long time in business dealings. Long story short, hadnt been billed in over 3 years for a safety deposit box at her branch, forgot about it tcompletely years ago and was not using it. They end up billing for 3 years in 1 sum today as they admitted they had a 3 year accounting mess up. I show up day of the charge (today) to ask to speak to manager, and Im told "shes not available" I must call. I simply wanted to finally close something Chase and myself forgot about for 3 years and get the refund for the 3 years they decided to bill in 1 day. I end up getting her on the phone finally, and shes short and made me feel like my story didnt matter and no refund would be given. I cannot believe after the years of Chase loyalty with my personal and business accountsa mistake on their end cannot be fixed. I plan on reporting this as high as I can get this and will continue until hopefully another client doesnt have to deal with management at this branch.
I opened my account in Texas and the employees there have been wonderful. I have been to this branch twice and the employees have been nothin but rude and unfriendly. Today I was told that I had to make an appointment tomorrow that the four people were too busy to help me not knowing what I wanted.
Poor service I was refused getting $200 in 5's for $200 in 20's change without an ID even after making a large deposit for a business. I have never heard of such a rule at any bank at any time. Obviously after making the deposit she knew I was had a business account there. What happened to common sense?? Why would they need an ID to exchange bill denominations?? I am going to try to contact the branch manager.
As a Veteran of the United States Marine Corps , I was treated very unprofessionally by a Ms. Bryant. I went in to cash a check on Chase Bank and was asked for two(2) forms of identification, after presenting my Current Legal State of Georgia drivers license and my U.S. Department of Veterans Affairs identification she refused to cash check, reason unspecified. Ms. Bryant took an attitude and stamped check endorsement cancelled. Told me to go to my bank. I informed her that she wasn't worthy of any position at bank and acted very unprofessional to a consumer. Ms. Bryant took it upon herself to add comments in Chase Bank computer system that my Veteran's identification was used excessively Thursday,May 17,2018 at Chase Bank. What a crock of lies, that was the first time I had been to a Chase Bank, and the second (2nd) time in my 69 years. Great customer relations there Ms. Bryant .You do not deserve any position with a bank. Look for a lawsuit coming your way.
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Had an extremely rude teller at the drive thru this morning. Will go out of my way to use other branches.
Hi my name is Bruno Flores from Lopez High School I had been told by Chase bank 3 months ago that I was going to receive a 250 dollar scholarship check, but neither me nor another colleague who was also awarded a check have heard from Chase. Can I have more information on my scholarship?
Ai nevoie de ajutor financiar? Sunteți în orice criză financiară sau aveți nevoie de fonduri pentru a vă începe propria afacere? Aveți nevoie de fonduri pentru a-ți plăti datoriile sau pentru a-ți plăti facturile sau pentru a începe o afacere bună? Aveți un scor de credit scăzut și sunteți greu să obțineți servicii de capital de la băncile locale și alte instituții financiare? Iată șansa dvs. de a obține servicii financiare de la compania noastră. Oferim următoarele finanțări persoanelor fizice -
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My Brother passed away in February. My Sister and Nephew have been in your branch numerous times trying to figure out the best approach of what to do with his account.
We realized it would take some to get his account closed as he was the only signer on his account. However, the last time my Sister was in the branch, she was talked down to and not treated very nicely, no compassion whatsoever from who waited on her. Not a way to do business, especially when it is a sad and hard situation as this is.
Worst bank I have ever been in. Absolutely no professionalism. Cashed a Chase bank check from a local account holder and was charged $8 because I was not a Chase bank account holder. How ridiculous is that. The check was over $1000. I even had to ask the teller for an envelope. I hope I didn’t inconvenience her. Hope I never have to deal with another Chase bank
I had a great experience! The branch manager, Luis Moreno, did a great job in assisting me as an ex-employee of Chase. After being there for quite a while, he resorted to his own set of Chase resource information. This information had finally gotten me to where I needed to be at in the first place. This branch manager deserves five stars, or whatever the highest rate may be.
We would like to know whom changed the address to the tower Chase Bank from 100 to 101 to 102 n central avenue 85001
We would like to know whom changed the address to the tower Chase Bank from 100 to 101 to 102 n central avenue 85001
My car was stolen while parked at this Banks location in front of the Bank's camera and off duty hired Houston Police Cop in broad day light between 12:30 pm & 3:30 pm.
When I went into the Bank to report the theft the Officer on duty was immediately unresponsive to my emergency. He refused to help me. He refused to call the Police for me. I was not familiar with what Police Precinct that area was assigned to. Houston has tons of Police / Sheriff locations. I ask the Bank off duty Police Office Guard what Police Dept. to call & He refused to give me the the information needed to report my vehicle stolen. He blatantly discriminated against me. I asked him could he help me & he said his job duty was to 1.) Stay in the Bank. He said it is not his concern to deal with anything happening outside of the Bank. So, I said "if you saw someone being attacked in the Bank's parking lot would you help them?" He said he is not hired to worry about what happens outside the Bank's building. I was left alone to deal with my car being stolen. I asked the Bank Manager when she decided she would talk to me, if I or she could watch the tape to see who stole my car. She said no. She said she would call corporate for permission....but that was 5 days ago. I asked for the correct address of the Bank to give to Police & both the Bank's off duty hired Police & Manager gave me the wrong address which delayed the Police from coming over an hour. As I started taking pics of the crime scene where my car was stolen from the off duty Bank Police Office came not once, several times outside to the parking lot to harass me. He threaten to arrest me 3 times with no legal cause to stress me out further. He insulted me after insult. He lied about the fact he could not come outside of the Bank. He wrote down the license plate of my Worker's car & harassed her. When the Police finally arrived the off duty Bank Police Officer went to the Officer who came to take my report to commit acts of character defamation with willful malicious libelous acts to stop the Police from taking my report that my car was stolen. He did not want the officer to help me. The Office that came finally took my report. He checked with all the Tow Truck Companies to see, if any Tow Company towed my car. Then said what I already knew "Madam, you're car has been stolen". He said that Bank location the Wal-Mart & restaurants there is a high crime location. Cars get stolen at that location / in that area on a regular basis. He said I was lucky I was not taken! The area is not far from the 610 & the ship yard area. The ship yard has had many stolen cars sent out as exports. At the ship yard last year it was discovered that over 20 Afrikaan American Women & Girls were kidnapped & put in a barrel to be shipped out the country to a Foreign Country to be forced into Sex Slavery Industry. So...yes I was blessed no one kidnapped me while in the crime ridden area! My problem is the Bank, Wal-Mart, Panda Express & other businesses should be made to hired more Security Guards to protect Customers as well as post that the area is dangerous. The Bank should have assisted me when I told them my car got stolen. I believe the off duty Houston Police Office had something to do with my car being stolen, because of his 21st react to me. He knew my car was gone before I stole him anything. He sat right in front of a huge window where he had full view of my car parked in front of the window. It is his job to be a trained observer. He was hateful, discriminatory & heartless instead. He treated me like a criminal instead of a Victim. He acted like he was going to arrest me for no legal reason until I turned around (I was talking to the Bank Manager when he sneaked up on me) & stayed to him with no doubt that my US Constitutional 14th Amendment Rights were protected & enforced....I have a legal right to be safe in my persons & on my property! He backed off me. I did not Seder e the treatment given. I am sure if I was white & filthy rich the Bank would have looked at their camera (the would not even let the Police look at their cameras to see who stole my car) & helped me see who stole my car. There is no doubt had I been white that the off Houston Police Officer would have treated me better. I believe he is apart of an auto theft ring. He lied about knowing what happened to my car & told the Police Officer responding to my call another story. I would avoid this Bank, if you do not want to be robbed of your car & money!!!!
Wonderful! My parents passed away and Janet and the staff were SO HELPFUL! Janet and the staff went the extra mile to help me and my siblings settle accounts, savings bonds, stocks and were beyond helpful with anything we needed. I cannot give enough praise to this wonderful branch. They were there for us during a very difficult time, and we will be forever grateful. I currently live out of state, and my local bank (Wells Fargo) has been nothing but difficult! Wish I could move Janet and the Centerville staff to Atlanta! THANK YOU ALL for your help and kindness.
Rude staff! Long lines with one teller window open, meanwhile available tellers are idle, walking about and rudely directing customers where to wait on line. Zero stars for terrible client service.
Rude staff! Long lines with one teller window open, meanwhile available tellers are idle, walking about and rudely directing customers where to wait on line. Zero stars for terrible client service.
CORRECTION: The bank manager's name is CINDY SMITH, NOT "Judy Wallace," at 4413 US Hwy 9, Freehold, New Jersey.
This evil blonde woman is committing criminal obstruction of Justice in Federal court, and needs to be prosecuted, or at least fired, immediately. I wouldn't even trust her to raise her own daughters; those two innocent children should be placed with a foster family immediately.
I can see where this bank gets comments that are thumbs down...telephone numbers busy busy call back...no e mail to contact....I am in mich trying to find out a mortgage I recently had put thru chase is located where the payments and schedule of coupons were mailed to a home I have not moved into my niece picked them up she's on a 3 week vacation I am worried I may not meet deadline for payment so I am trying to find out to WHOM DO I SEND MY PAYMENTS I DON"T NEED THE COUPON I CAN WORK AROUIND THAT I NEED THE BANK IT SHOULD GO MY NAME IS MRS ROBERT IRENE JORDAN 11151 Gates rd w romeo mich 48065
Hello. My son lives in Hurstborne and his bank checking account is with Chase. I am in Boston and I have a question about getting set up in your system so that I can make automatic deposits into hi checking account. Can you please let me know how I can go about having this "set up"? I don't bank with Chase up here. I send a check to him every month but the mail from her to there is unbelievably slow. This is my reason for asking. Thanks so much!!
Terrible. Young investment advisor clueless. Rude staff
Terrible. Young investment advisor clueless. Rude staff
This bank is not staffed appropriately. It’s a Saturday and I’ve been waiting an hour and 1/2 to see an Acct Rep. for a simple transaction. There seems to be no sense of urgency. Most people who work during the week only have Saturdays to go inside the bank. To improve overall customer experience staff appropriately!!!!
This bank is not staffed appropriately. It’s a Saturday and I’ve been waiting an hour and 1/2 to see an Acct Rep. for a simple transaction. There seems to be no sense of urgency. Most people who work during the week only have Saturdays to go inside the bank. To improve overall customer experience staff appropriately!!!!
I have been a Chase customer for quite some time, at least 15 years. I personally have had relatively good service in all those years. My mother, however, has not. My mother recently lost her husband and came to discuss her IRA with Judy Wallace. Ms. Wallace on two occasions has been exceedingly rude and demeaning towards my mother. I find this uncalled for and incredibly inconsiderate, especially considering the fragile state my mother is in after the death of my father. Perhaps your employees need formal training in working with the public. I'm absolutely appalled at how Ms. Wallace treated my mother. On two instances she actually laughed and rolled her eyes at something my mother said. I hope this is dealt with appropriately, because you will definitely see the loss of two valued customers if this ever occurs again.
I like to open a checking account
worthless
Best Chase branch in Frisco! These folks are absolutely customer-focused--extraordinarily knowledgable about all of their products and services! This is my GO-TO branch!!
Hoy fui a transferir dinero a mi hija y la cajera me envió a conversar con la manager. La manager de manera ofensiva me pregunto si yo era residente legal o ciudadano americano lo cual consideró que no debería preguntarle a nadie porque su labor es atender costumer de la mejor manera posible. Yo soy un costumer y uds trabajan con mi dinero...pero lo que sucedió hoy no tiene nombre. Espero recibir una respuesta lo antes posible o tendré que hablar con m abogado. Para tomar los pasos legales que me otorga la ley. Gracias
I supposedly have a relationship manager there but she has never responded to my emails nor phone messages. I'm pretty close to moving my assets to a more "friendly" financial services institution.
this location did payroll for 5402 rowlett rd rowlett tx 75088 taco bell from 9-2015 thru 1-2017 and probably still does. However, in that time frame all employee deployments were sent to this chase branch through payroll. chase did not give them to the sheriffs dept to distribute. If the dept of justice and dept of treasury atf firearm containers were removed from this chase bank , they would not have this information. They would also be forced to close due to a lack of capital. unless, they continued to use ross perots personal and business information w the dept of treasury san francisco. Haven't been deployed since 9-2015? this placeis the problem
872323 israel
I need to talk to the person who takes care of my account at this agency,
1331 Park Avenue West
Mansfield, OH 44906
I have an account there and I can not talk to anyone.
Can you help me please
Not a client yet of chase,but had outstanding customer service.
Thought bankx open at 8:30am here itis 9:00am and nobody answers the phone at several branches.
Worst bank ever. Sure, the ATM works, but if you have to do any banking that requires service or the manager’s responsibility forget it. After dealing with a problem on their end for 40 days, we are closing all of our family’s accounts and moving on.
Dear Sir/Madam
Are you able to help us?
We are travelling from New Zealand shortly using American Express travellers cheques .
Will your Bristol PKWY branch be able to cash these for us,?
Apart from our passports would you require any other form of identification?
look forward to hearing from you.
kind regards
Brian Eddy
I am a new customer to Chase and had a wonderful experience with them when doing a mortgage for my home-they were professional and they made the process quite easy and it moved along quite fast. The one problem I find with the two Chase locations I have dealt with is that their buildings are quite dark inside with little light coming in from the outside. They also usually only have one or maybe two tellers inside and the drive in does not always have someone working it. Especially on
Saturday's the customer lines and wait times are long, not very good customer service. I have not only found this at Chase, but at other banks as well. Key Bank is one of those who choose not to staff their branch with more than one or two people on Saturdays-the lines can be close to out the door. Maybe they need to re-evaluate their scheduling guidelines.
There's a lady that works there on the week days. She's not friendly. Never smiles. Looks like she hates her job. Always says she's the only person working both window's. Never likes to take my deposits and I can tell by the look she gives me like she's annoyed. Since when is it annoying to make a deposit? I thought that's why I bank with chase. The rest of the staff is great and I never have a problem. As for this lady, She needs to be retrained on her people skills or get a job where she doesnt have to deal with people. I shouldn't have to feel uncomfortable to make my deposits in my bank account with a person. I like this bank because it's close to my house. I feel like I need to stop coming here.
I had some fraudulent activity on my account and Chase caught it right away ( that morning) and took care of it. I am so glad that I have Chase on my side! Excellent people and very professional.
I have been trying to contact Daniel or the GM for the last 2 days and I get a recording that all bankers are busy and to call the telephone banker. I do not need a telephone banker, I nee to speak with Daniel.
Please have him contact me at 214/263-9723. I need to inform him that Dallas county has cashed my check.
Thank you
Linda Countryman is a valuable Chase bank employee. She helped me greatly in opening an account and then the next day adding my husband as joint tenant.
She was knowledgeable and handled herself in a friendly, professional manner each day.
Everything was explained completely and understanding her was easy.
I will be opening another account at Chase soon and will be certain that she continues to be my personal banker. She is an asset to Chase Bank!
The manager is careful not to offend, but won't lift a finger to be of any assistance, unlike managers in other small-town banks. He's pretty good in his choice of folks to hire as tellers. He fits his position pretty well. But I wouldn't give the guy any more responsibility.
The manager is rude and racist
We report that the Fraud account in Chase Hawthorne CA No. 115663228
Company name: 1+K ENTERPRISE, YOON SUNG CO LTD. who cheated our
Bolvia customer to T/T of USD74,670.00 from BANCO BISA on March 3rd.....
Our company name is YOON SUNG (TAIWAN) CO LTD. address (10569)F-1,
346 Section Nanking East Road, Taipei, Taiwan...... We are in Taiwan, but the
FRAUD company asked T/T to CHASE CA with Fraud company name to stole
money................ Please, any one can help us to tell CHASE CA T/T department or
High Manager for this Fraud account is highly appreciated.........
(BANCO BISA also telex/fax to ask stop the T/T payemnt to this Fraud company
through bank to bank on March 7th.................)
Please help and treat this is the top urgent FRAUD REPORT......
Wang,
Hello I was going into your bank today and noticed the outside of your bank looks un inviting ,your windows are dirty your landscaping off of Collins and 69th looks terrible, as a pillar bank of this area you should really try and look like you did when you first opened ,I hope you act on the recommendations, thanks a concerned customer
I called the bank, answering service came on and told me they were busy and to call back later. REALLY? I'll take my business elsewhere!!!!!
this is by the the worst bank, DO NOT bank with them. They are dirty as dirty gets and jp morgan would probably be ashamed at how things are ran now.
Excellent experience. Great service and Lucia told us about a lower balance requirement for ex military personnel. We will use this bank often.
I use this branch for drive up banking since the State Street branch closed. The drive up window and area is a pigsty. More on that in a minute. When I used the facility last week, there were two employees in the area, and another person was seated on the floor with her back leaning against the wall on her cellphone...very unprofessional. I just went through it again this afternoon. The place is cluttered and disorderly and unattractive, and certainly unbusinesslike. I suggest the branch manager drive through the window area, have a look, and ask if he/she would really wants to project that image to customers, and then do something about it. A customer since 1986 (but wondering)
My experience at this bank was not good. I went in to take a deposit in for my son who is out of town. And listen to a girl behind the desk tell a man at the drive up in a very rude way that he needed to come in and if his deposit wasn't ready that they're no longer taking care of people Who aren't ready at the window. She then proceeded to say that she could ask her manager if they can make a special exception for him also in a rude voice. Even though there was no one else there but one teller Patty who was actually helping someone. I mentioned that I had slipped and hit my elbow on the ice on the street and Patty asked her who takes care of that and the other girl I don't know if her name is Jessica or not she really really likes over in in the snotty tone says oh all of that work is contracted out I don't know who it is. From the moment I entered that bank until me leaving if that's the first impression, I will tell my son to get rid of them as a bank when he gets home and I personally would never bank there based I will tell my son to get rid of them as a bank when he gets home and I personally would never bank there on that girl or their customer service. There are plenty of banks that aren't rude.
This bank is extremely slow. Only 1 representative and 2 tellers. Nobody to actually speak too. I had to wait over 45 min just to get a new card. Never going back.
On Friday, January 27, my husband and I visited the stand alone, Jones Creek Rd. branch to cash in many savings bonds. Alex Shelton, one of your tellers, did a wonderful job of explaining the process, had a great deal of patience since there were many bonds to process, and was extremely kind and professional. Just wanted to comment on how much we appreciated Alex's help. Thank you.
I am new to this
Please help locate my bank phone number for customer service.
Chase Routing Number: 267084131
Account number: 108370963
I have been to the bank once Migael (spelling) was outstanding
CHASE BANK IS A JOKE.. NO MATTER HOW MUCH MONEY IS IN YOUR ACCOUNT YOU CAN'T SEND SOMEONE TO THEIR BANK TO CASH A CHECK OVER $2,500.00 EVEN WITH THE BUSINESS OWNER ON THE LINE AUTHORIZING IT. I HAD TO TAKE A CHECK AND RE WRITE IT INTO TWO CHECKS TO PAY SOMEONE $3,000.00. WORTHLESS.
Great service
Love this Branch! Employees are fantastic!
your branch hasn't answered the phone all day.
I deposited a check for $2092
transaction#263
session#113
Ramona Cashbox-#01
Sunlight Contractors acct ending 2639
please have someone call me Ira-504-222-2082
We had to wait about an hour to get into our safety deposit box. Apparently, only "bankers" are allowed to let us in and the only two there were in a meeting. We were told that we should have made an appointment. The gal at the window finally went into the meeting and told them how upset my wife was getting, so a banker finally came out about 15 minutes later. This was at the branch at 29th and Grand in Spokane, WA. We have removed the contents and will turn in the two keys soon.
My comment is previous to this one. I went into the bank to get a replacement debit card and it took 1 hour to do this. They had to take care of everyone first then they spent the 3min with me to get me my replacement card. I don't ever write reviews but these guys are too much. This isn't the first time it's taken me a long time here
The customer service at this bank is the worst! They only have one or two (at most) tellers with long lines. If you like to wait around for long periods st a bank this is your bank. Heaven forbid you need a banker. They just told me their business is so poor they only have one teller and one banker. Figures
Dear Sir
Can you please provide me with the email Address of the JP MORGAN CHASE BANK 1100WILLIAM D. TATE GRAPEVINE, TX 76051
Outstanding service; fantastic personalities and just great people. Can't say the same for other branches, but this branch out shines them all.
Bad customer service skill staffs
I've been going to this bank for some time now!! I've been able to use their restroom when needed. Today I walk in to pull some cash out and needed to use restroom really bad!! The lady in there rudely screamed at me saying I can not use the restroom. I will never go to this bank again I'll drive 20 miles before I'm disrespected like that again!!!
I really don't know what Caroline and Chloe are talking about when the say that this location has bad customer service. Maybe they were having a bad day and want to take it out on the service. I have banked with this location for more than 5 years. I have never had a bad experience with any of the tellers or managers. On a scale of 1 to 10 I give them a 100. They are always friendly and more than helpful. I'm disabled and they take very good care of me. While there I've seen them take very good care of the other customers as well. Never rude or unprofessional. Maybe those 2 should come back they are having a better day. Love you guys on Austin Hwy.
I love this branch ! They are nothing but helpful and kind ! I have delt with Matt and Daren ( separate occasions ) Every time I have called about questions I may have this branch has gone above and beyond ! I can't thank you all enough !
Tried to call this bank 6 time during operating hours, no answer just gave national number after saying they were busy helping other customers
very slow! waited twenty minutes in line just to pay credit card bill ! broken furniture and burnt out lights in lobby. don't they have a maintenance crew working in that building? manager and teller standing around in lobby instead of opening another window to move people along. terrible job done by manager!
Jessica M Klein Vice president needs to be fired! She refused to cash a check even after verifying funds driver's credit cards verification of security questions Social Security numbers I take a check in good faith expecting to be able to cash it I'll never accept a check from Chase Bank ever again she is sadly mistaken on this war on cash!! The employees at this location need training on what a check actually represents 💩💩💩💩
Remove your stuff from your safe deposit box They do random drilling and remove your contents. It takes weeks to get it back. You think I'm kidding. (NOT.!)
the worst bank and branch on so many levels. Management is a joke Get away from this bank asap.
The managers at this branch had all of their employees fired to save their own jobs. I have been banking at this branch for a long time and was very familiar with the bankers who worked there. They were all great and always looked out for the customers. I have never spoke to the manager because every time I go in there she is in her office with the door shut playing on her cell phone. I advise everyone to stay away from this branch. If they treat their hard working employees like that, just imagine how they would treat you.
As a Chase Private Client, very disappointed not having a notary person, when they had one last year. Did not even recommend branch that would have one.
I have been with Chase bank for many years. We moved to Peoria, Az. in Sept 2015. I find everyone working there very helpful and pleasant.
I THINK THAT CHASE BANK IS THE WORSE BANK THERE IS. ESPECIALLY WHEN GO IN TO DEPOSIT YOUR HARD EARNED CASH AND THEY TELL YOU THEY CAN ACCEPT CASH IT HAS TO BE A CHECK. WHAT'S THE PURPOSE OF USING A BANK THAT WON'T TAKE YOUR MONEY, THAT'S WHAT THE'RE SUPPOSE TO DO IN THE FIRST PLACE TAKE YOUR MONEY. WHAT THE HELL!
THEN ON THE OTHER HAND IT COULD BE THE STUPID AND INEPT TELLERS THEY HAVE THAT DON'T KNOW THEIR JOB..
......SO CHASE BANK YOU BETTER REASSESS YOUR DUMP POLICIES OR TELLERS AND GET IT RIGHT.
This has been my home bank since Chase began in the area. The staff there has always seemed to bend over backward and go out of their way to help with anything we required. Whether it was the bank teller, manager or intern, the attitude is welcoming, knowledgable, proficient, sincere and amazing.
I give 5 stars! *****