Bank of the Ozarks

1105 Military Cutoff Road, Wilmington, NC

Wilmington Military Branch
8.5/10 6 Ratings
 1105 Military Cutoff Road
 Wilmington, NC 28405
 Large Map & Directions
 (910) 509-5757
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Established On:
 March 3, 1903
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Asset Concentration:
 Commercial Lending Specialization
Institution Class:
 Commercial bank, state charter and Fed nonmember, supervised by the FDIC

Reviews & Feedback

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Rate This Bank:
8.5/10 6 Ratings
Reviewer:Anonymous User
Date:July 6, 2020


Reviewer:Anonymous User
Date:July 6, 2020


Reviewer:Anonymous User
Date:July 6, 2020


Reviewer:Anonymous User
Date:July 6, 2020


Reviewer:Anonymous User
Date:July 6, 2020


Reviewer:Anonymous User
Date:July 6, 2020


Date:Aug. 11, 2018

This past week I had an important Roth transfer to make and without the help of Mrs. Jessica Johnson at the Bradenton HWY 70, Bradenton, Fl location I could not have done it smoothly and to my satisfaction. This has reassured my confidence that a bank can be large and personalized at the same time.
Thank You!

Reviewer:Tristan cogburn
Date:Aug. 9, 2018

I strongly recommend nobody use this bank me and my fiance got screwed and have to pay 208$ in fraudulent charges that we never made

Reviewer:Anonymous User
Date:July 22, 2018

Not sure who the ‘Rose’ teller is - personally my observation is that she is a bully- we don’t stand for that in our schools. Therefore I will not be excusing this behavior in our banking here in Marshall AR - will be canceling this account as soon as my checks have cleared.

Reviewer:Gerard A Turner
Date:July 20, 2018

I Urgently need the Branch Manager's email address for this branch can you please ask him to contact me ASAP

Reviewer:John Crocker
Date:June 12, 2018

Met with John Rojas today to open some accounts. To my pleasant surprise when I arrived, John already had all the paperwork ready, printed out, organized in folders and had stickers showing me where to sign. Nothing could have been easier and faster. I was out of there in no time at all. John answered all my questions and I look forward to doing business with him in the near future.

Reviewer:elisea frishberg
Date:June 12, 2018

John Rojas is the best addition to Bank of the Ozarks. a great hire, congratulations.
John was very precise and was fast and his service is impeccable and efficient with time. Seldom you see that quality. Very Pleasant yet firm. You get this local experience feeling, he exudes trust and makes your experience very personalized- you are not just a number and that is really how a bank should feel like. Thank you, Bank of the Ozarks and thank you John Rojas.

Date:Feb. 19, 2018

Great service..April Benton, the Manager, is great...and so is Nancy!

Reviewer:chris wallace
Date:Aug. 19, 2017

hope that you will open locations in nc,tn,pa,and co some day.Love my bank chris wallace72802

Date:April 8, 2017

Your bank charged me $3.00 for using your ATM to withdraw $60.00....then you charged me $1.00 ATM charge.....This is the greediest Bank I have ever used. I will tell everyone I know to go elsewhere......This is a shame and disgrace.

Reviewer:Lena Salivia
Date:March 23, 2017

I have never used Bank of Ozark before, and my first experience was awful. I called your bank on 1875 N Belcher Rd and spoke with Gregory. I asked him if there is a routing number for each bank, or the same for every Ozark bank in United States. Our management company for our condo in Clearwater Beach (Island Walk) has changed to Resource property Management. They use your bank, so I needed to find out your routing number to pay our monthly association fee. We live in Texas and our second home is in FL. I first called your toll free number (1-800-274-4482) and was told that Ozark Bank use to same routing number for any bank in United States. However, Gregory stated different and argued with me, asked over and over why I was calling from Texas and basically lectured me on the phone. I have never ever encountered such a rude banker before. He over and over told me that it's a different routing number depending on Branch and State. That he had checked with his co worker. I asked him for the name of his Branch manager and he told me her name is Kathy Shapman. I then asked him why he did not check with her to make sure he is giving me the right information. His reply was that he already checked in his handbook and with co workers. It was an ongoing conversation with him challenging my question. When he finally gave me the routing number (082907273) it was the same as I had been given from the start when I called 1-800-274-4482. He talked to me as if I was stupid and didn't understand that there are different Branches and States in United States. I have never encountered a rude banker before with the banks we use. It's always been friendly and helpful staff. My first experience with your bank is a disgrace.

Date:Feb. 14, 2017

Can you provide me a list of your Wilmington Board of Directors. Thanks

Reviewer:Lauren from Arkansas
Date:Dec. 14, 2016

The young lady that works the window every time I come through is just so polite, and sweet. She always is smiling and gives the best customer service. You all did an excellent job hiring her, she's golden for this place!