State Employees' Credit Union

245 Cunningham Rd, Franklin, NC

Franklin
7.2/10 5 Ratings
Address:
 245 Cunningham Rd
 Franklin, NC 28734
  
 Large Map & Directions
  
Phone:
 (828) 369-3536
  
Website:
 http://www.ncsecu.org
  
Lobby Hours
Mon:08:30 AM - 05:30 PM
Tue:08:30 AM - 05:30 PM
Wed:08:30 AM - 05:30 PM
Thu:08:30 AM - 05:30 PM
Fri:08:30 AM - 05:30 PM
Sat:Closed
Sun:Closed
Membership Eligibility

Employees of the State of North Carolina and Federal employees working in conjunction with State departments;Employees of North Carolina Public Boards of Education;persons retired from the above employment;all members of the North Carolina National Guard

Chartered On:
 June 4, 1937
  
Charter Number:
 66310
  
Total Assets:
 $29,477,543,683
  
Deposit Insurance:
 NCUA
Number of Members:
 1,954,328
  
CEO:
 James C Blaine
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • e-Statements
  • Bill Payment
  • External Account Transfers
  • Share Draft Orders
  • Account Balance Inquiry
  • New Share Account
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • Member Application
Services & Products - Credit
  • Business Loans
  • Real Estate Loans
  • Micro Consumer Loans
  • Refund Anticipation Loans
  • Pay Day Loans
Services & Products - Depository
  • Health Savings Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • Insurance/Investment Sales
  • No Cost Tax Preparation Services
  • No Cost Bill Payer
Services & Products - Transactional
  • Money orders
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Check Cashing

Reviews & Feedback

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Rate This Credit Union:
10 Comments
7.2/10 5 Ratings
1/10
Reviewer:Anonymous User
Date:May 28, 2021

Very poor service

Reviewer:Jahreek Howard's
Date:Jan. 6, 2020

2292 filesdcrest Rd

10/10
Reviewer:Nikki Howie
Date:June 2, 2018

I've received nothing but great customer service at SECU University Branch and would like to thank Brandon Guy for his excellent customer service, responding, and answering all of my questions in a timely manner. You Rock! I'm so glad to be a member of SECU!

Reviewer:Eleanor McCaskill
Date:April 10, 2018

My husband Bennie and I are long time customers with state CU...and really enjoy the excellent service on Wendover Rd Branch in Charlotte.
I wonder if I may find a number for Tigan Love a manager there. I would like to ask her information abut something. Please see if she will send me an email. I do have a Captioning phone for the deaf and would talk to her..but email may be better. We are both housebound and both deaf at this point. Thank you so much for all the people in this branch as well as the 4th St office. Eleanor McCaskill

10/10
Reviewer:Anonymous User
Date:Jan. 25, 2018

This branch has been a blessing to me. I first opened up an account here almost two years ago and Josh Gnadiek has really helped me out. He is good about answering any questions that I have and keeping me informed. The other team members are also always helpful and greets you with a warm welcome every time. I am happy that I became a member and I look forward to continuing my relationship with NC SECU and particularly this branch, because they have been so good to me. Josh rocks and I appreciate his expertise and professionalism!

Reviewer:Dennis watson
Date:Oct. 3, 2017

Do i have to be a state employee to open an account thank you

5/10
Reviewer:Anonymous User
Date:June 26, 2017

I've been a customer at this credit union since it opened. The service has always been first-class. Any questions that I've had have always been politely and knowledgeably answered. I'm glad that I decided to join SECU. My previous banking experience was with one of the major banks in this area. The constant increases​ in bank charges, deplorable treatment of customers and their general attitude drove me away.

Reviewer:Marianne Manley
Date:March 10, 2017

I sent you a check for my daughter Alexandra Du Bois car payment and it came back because there was no mail receptacle at your address, where should I send the check?

Reviewer:Melissa price
Date:Nov. 22, 2016

I was a member of secu last year. I moved back to Pennsylvania. but I am back now I was wondering how to start an account again.

10/10
Reviewer:sarah capps
Date:Jan. 4, 2016

I was in your bank 12-30-15 and I had a concern with my checking account. Allison Stevens went above and beyond to help me with it. She was very knowledgeable and her pleasant personality put me at ease. Thank you so much for your help ALLISON STEVENS.