Truliant Federal Credit Union

14318 Rivergate View Dr Suite 300, Charlotte, NC

Rivergate
4.3 /10 3 Ratings
Address:
  14318 Rivergate View Dr Suite 300
  Charlotte, NC 28273
   
  Large Map & Directions
   
Phone:
  (704) 588-6126
   
Website:
  http://www.truliantfcu.org
   
Lobby Hours
Mon: 09:00 AM - 05:00 PM
Tue: 09:00 AM - 05:00 PM
Wed: 09:00 AM - 05:00 PM
Thu: 09:00 AM - 05:00 PM
Fri: 09:00 AM - 06:00 PM
Sat: Closed
Sun: Closed
Cumulative Bank Quality Score (BQS)
Membership Eligibility

Individuals who live, work, or worship in the Charlotte, High Point, Greensboro, Winston Salem, and Burlington, NC metropolitan areas. Portions of Greenville County of South Carolina, portions of Henrico, Montgomery, Henry, Wythe, and Chesterfield counties in Virginia. Immediate family members or household of an existing member. Approved companies and groups.

Chartered On:
  Jan. 1, 1952
   
Charter Number:
  7840
   
Total Assets:
  $1,770,509,094
   
Deposit Insurance:
  NCUA
Number of Members:
  189,962
   
CEO:
  Marcus B Schaefer
   
Member of FHLB:
  Yes
   
Low Income Designation:
  Yes
   
Institution Class:
  Federal Credit Union - Multiple common bond - other
Routing #
Type
Description
253177832
Access to Electronic Services
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Kiosk
  • Mobile Banking
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • New Loan
  • Loan Payments
  • Download Account History
  • Merchant Processing Svs
  • Bill Payment
  • Account Balance Inquiry
  • Account Aggregation
  • View Account History
  • e-Statements
  • Remote Deposit Capture
  • Share Account Transfers
Services & Products - Credit
  • Interest Only or Pymt Option
  • Real Estate Loans
  • Business Loans
  • Participation Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Micro Business Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Overdraft Lines of Credit
  • Credit Builder
Services & Products - Depository
  • Business Share Accounts
  • Health Savings Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • Financial Education
  • In-School Branches
Services & Products - Other
  • No Cost Bill Payer
  • Bilingual Services
  • Student Scholarship
  • No Cost Tax Preparation Services
  • Insurance/Investment Sales
Services & Products - Transactional
  • ATM/Debit Card Program

Reviews & Feedback

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Rate This Credit Union:
5 Comments
4.3 /10 3 Ratings
1 /10
Reviewer: Jamaal AS Muhammad
Date: Aug. 30, 2018

My VA disability checks were sent to your Greensboro, NC branch for the Months of July,1 2013 to July 1, 2014 in the amount of $2858.24. I was told in 2015 that I had no money in the bank. I was astonished as to how my accounts were zeroed without my knowledge or consent. I found out when a $25.00 check bounced. I went to the branch to discuss it with Truliant and a young caucasian woman discussed it with me and was nervous and shaking and told me "that you took your money ". I asked for an investigation and copies of the investigation but as of this date I have not received anything from Truliant, but a phone conversation. I would like a statement and copy of all records used in the investigation and the name of the parties involved. This has caused me many financial problems and at the age of 76 years old I find it very common for institutions to misuse and misappropriate senior citizens funds. I await your prompot response

Reviewer: James S Morgan
Date: Feb. 13, 2017

I called to transfer some money I got nobody to talk to I giving mad

Reviewer: Anonymous User
Date: Jan. 13, 2017

Relating to Lisa Light, I went through the same thing when I tried to get an account with Truliant. My credit was wacked up. I opened an account with a bank, they charged for everything. After, about 4 months I went back to Truliant and talked to the rep in person. However, after he ran an inquiry on my banking account they saw how I saved.you can't have insufficient funds on any banking accounts. Try again don't beat yourself up. Truliant is the best credit Union out of all the credit Union.They have good experience in working with you.

10 /10
Reviewer: Majoretta Gallaher
Date: Jan. 13, 2017

Being a member for over 5 years. Great service and staff. This credit Union works with the customers with dignity and well respect. Only problem they moved from Cincinnati to North Carolina. Wish they were back here.

2 /10
Reviewer: Lisa Light
Date: April 7, 2016

So, I apply for two accounts, rep runs my credit, THEN tells me I cannot have a check card for 6 months because I have to prove myself trustworthy with my own money! What a joke! I will not be putting my money in this place! Now,I have an inquiry on my credit report! Thanks!!!!