This bank along with its deceitful and dishonest operations should be shut down by the Government for ripping consumers off. I hope everyone that reads this review will refer to the Sylvia Hawkins VS First Tennessee Bank CLASS ACTION LAWSUIT before believing what I say is true. I have no reason to be dishonest. The branch on Woodland St. and the illusive manager that is mostly a ghost have been ruled against by ther supreme court for a sum of $17 million to pay consumers they cheated out of their hard earned money. Ask your financial advisor or bank rep about it next visit. They have cheated me out of upwards of $5k now and refuser to refund what they fraudulently took. A chargeback was criminally filed against my business and then reversed and now being handled in criminal court but the fees this bank associated with this charge apparently are not equally mine! They charged me over $1000 in less than 4 days and after refunding my chargeback they think they have the right to my fees and now the additional. Luckily I have legal council already retained and this will have its day. This manager has lied time and time again to me over and over each conversation. He does it so repetitively that he cant remember apparently then bold face lies again. Its almost amusing until you consider the fact he is stealing from you! I am leaving this review along with a review on every single site I can in hopes that others will catch on and leave this bank before they are cheated the same. The $17 million suit is a small one compared to the prior the bank was ruled against on which was at $300 million. If enough people stand up we can shut this place down and put these people where they belong. Don't allow it. It is your money. If you are a consumer not business research the suit and apply for your share of the $17 million also. Its yours already anyway. There is nothing worse than a liar and cheat. Give banks the chance and they will ruin you.