Commerce Bank

1994 Wentzville Pkwy, Wentzville, MO

Wentzville Branch
10/10 2 Ratings
 1994 Wentzville Pkwy
 Wentzville, MO 63385
 Large Map & Directions
 (800) 453-2265
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 12:00 PM
Established On:
 Feb. 21, 1984
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Institution Class:
 Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)

Reviews & Feedback

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Rate This Bank:
10/10 2 Ratings
Reviewer:Anonymous User
Date:July 21, 2022

your 800 number is one of the worst ideas this bank has ever had

Reviewer:Anonymous User
Date:May 14, 2021


Reviewer:Melissa Stultz
Date:Aug. 30, 2018

I love the friendly staff

Reviewer:Anonymous User
Date:April 18, 2018

I manage the office of a small housing authority which is strictly non-profit. It is ridiculous that I need to pay for an account verification that HUD requires I get for every tenant. I know how much time it takes to pull up that information and send it. Charging $15 - $20 is crazy. In all the years I have done this only one other bank tried to make my office or their customer pay for this service.

Reviewer:Janet Rowe Crawford
Date:April 11, 2018

I have been a Commerce Bank customer for over 30 years in Kansas City and Lee’s Summit, Mo. I recently married and moved to Peculiar, Mo, and went to the Harrisonville branch to change my name on my accounts and add my husband’s name. It was a terrible experience. We waited 15 minutes for someone to help us and finally left without being assisted. During our wait we saw three different employees who were capable of helping us. Two of them sat together WITHIN FIVE FEET of us and chatted with a customer, I assume, about their children’s illnesses and hospital/doctor visits. OUR PRESENCE WAS NEVER EVEN ACKNOWLEDGED. It was rude, inexcusable behavior and to be honest, insulting. On my way out, I stopped and relayed my disappointment to a gentleman sitting in his office. He offered to get someone to help us but it was far too little, too late. This was the worst customer service I have ever experienced and I will not return to this branch in the future - ever. A very poor reflection of Commerce Bank.

Reviewer:Anonymous User
Date:Feb. 3, 2018

Disappointed with Commerce Bank Wentzville, Mo. Bank customer for over 55 years. Got sick couldn't get out, ask daughter to get check cashed for me and was charged $6.00 to get some of my own cash. Wondering if I should get a bucket, take my little bit of money out of the bank and bury it in the back yard. We seniors have a hard enough time why not let us enjoy our few years left here on this earth. 6 bucks isn't much but every penny counts.

Reviewer:kirsten loutzenhiser
Date:Sept. 15, 2017

It is hard to get phone numbers. I need customer service.

Reviewer:Jim Duff
Date:June 9, 2017

Vanessa Smith at your 83rd and Mission road location in Prairie Village saved my day. I was very frustrated with a banking situation. Vanessa made some phone calls and took extraordinary steps to make my situation a successful one. Complete professionalism!! Thank you Vanessa for treating me with such respect and consideration.