Mazuma Credit Union

4001 Blue Pkwy Ste 100, Kansas City, MO

Midtown Office
3/10 3 Ratings
Address:
 4001 Blue Pkwy Ste 100
 Kansas City, MO 64130
  
 Large Map & Directions
  
Phone:
 (816) 361-4194
  
Website:
 http://www.mazuma.org
  
Lobby Hours
Mon:07:00 AM - 06:00 PM
Tue:07:00 AM - 06:00 PM
Wed:07:00 AM - 06:00 PM
Thu:07:00 AM - 06:00 PM
Fri:07:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

All persons living or working in Jackson, Clay or Cass County Missouri or Johnson County, Kansas

Chartered On:
 Nov. 13, 1948
  
Charter Number:
 64084
  
Total Assets:
 $493,157,552
  
Deposit Insurance:
 NCUA
Number of Members:
 55,448
  
CEO:
 Brandon Michaels
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Routing #
Type
Description
301080855
Access to Electronic Services
  • Home Banking via Internet Website
  • Kiosk
  • Audio Response/Phone Based
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Bill Payment
  • e-Statements
  • Account Balance Inquiry
  • External Account Transfers
  • New Share Account
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Account Aggregation
  • Electronic Cash
  • Member Application
  • View Account History
  • Share Draft Orders
  • Download Account History
  • Internet Access Services
Services & Products - Credit
  • Debt Cancellation/Suspension
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Credit Builder
  • Pay Day Loans
  • Business Loans
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • No Cost Bill Payer
  • Insurance/Investment Sales
  • Student Scholarship
  • No Cost Tax Preparation Services
  • Bilingual Services
Services & Products - Transactional
  • No surcharge ATMs
  • Money orders
  • Check Cashing
  • ATM/Debit Card Program

Reviews & Feedback

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Rate This Credit Union:
9 Comments
3/10 3 Ratings
1/10
Reviewer:Jeff Kruse
Date:March 27, 2021

Membership here has no special meaning. Go somewhere else for better service.

Reviewer:Anonymous User
Date:Dec. 3, 2019

please cancel debit card
leonard biggs was stolen

Reviewer:Terri Matney
Date:Sept. 10, 2018

I am trying to find out wiring instructions to your bank in Overland Park. I have been on hold now for almost 45 minutes. I did have someone come on the phone over 15 minutes ago and she told me she would connect me to someone who could help. Our bank is busy too but this is totally ridiculous.

7/10
Reviewer:Anonymous User
Date:Aug. 24, 2018

This needs to be updated really bad. There is no GSA Bannister Road branch and the main phone number has changed.

Reviewer:Don Huddleston
Date:June 2, 2018

They are good people but trying to reach them on a Saturday (over the phone) is horrible. There is just one number to call and I had been on hold for a very, very, long time.

Reviewer:Ted Gipson
Date:March 12, 2018

Absolutely the POOREST customer service I've ever experienced! I was on hold for 16 minutes and nobody ever answered! I tried again an hour later and got the same result!

Reviewer:Anonymous User
Date:Nov. 24, 2017

Can't find if open 24th.
Also, I agree, your phone system is terrible.

1/10
Reviewer:Anonymous User
Date:May 2, 2017

School kids on the phone. Worse system ever. Cannot reach a human.
I have been waiting for almost an hour. Really!!

Reviewer:Anonymous User
Date:May 2, 2017

Worse phone system ever. It does let you speak to a customer rep.

Oh god please help me. Your phone system is very bad. I have never
been through anything like this. NEVER!Q