TruStone Financial Federal Credit Union

2150 Lexington Ave N, Roseville, MN

Roseville
5/10 1 Rating
Address:
 2150 Lexington Ave N
 Roseville, MN 55113
  
 Large Map & Directions
  
Phone:
 (763) 544-1517
  
Website:
 http://www.trustonefinancial.org
  
Lobby Hours
Mon:09:00 AM - 06:00 PM
Tue:09:00 AM - 06:00 PM
Wed:09:00 AM - 06:00 PM
Thu:09:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 12:00 PM
Sun:Closed
Drive Up Hours
Mon:08:00 AM - 06:00 PM
Tue:08:00 AM - 06:00 PM
Wed:08:00 AM - 06:00 PM
Thu:08:00 AM - 06:00 PM
Fri:08:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Chartered On:
 June 20, 1988
  
Charter Number:
 24354
  
Total Assets:
 $963,266,510
  
Deposit Insurance:
 NCUA
Number of Members:
 87,083
  
CEO:
 Tim Bosiacki
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily educational
Access to Electronic Services
  • Audio Response/Phone Based
  • Kiosk
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Approved Mortgage Seller
  • Borrowing Repurchase Agreements
  • Mortgage Processing
Electronic Services
  • New Share Account
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • Member Application
  • View Account History
  • e-Statements
  • Share Draft Orders
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Direct Financing Leases
  • Indirect Consumer Loans
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • No Cost Share Drafts
  • Health Savings Accounts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • First Time Homebuyer Program
Services & Products - Other
  • Insurance/Investment Sales
  • Student Scholarship
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • No surcharge ATMs
  • ATM/Debit Card Program

Reviews & Feedback

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Rate This Credit Union:
7 Comments
5/10 1 Rating
Reviewer:myo oo
Date:June 20, 2018

I need pay off receive recommendations. Letter for 2008 ford fusion se.so i would like to sent this new address please.1375 margaret st saint Paul mn 55106.thank you .may God bless you sir.

5/10
Reviewer:Anonymous User
Date:May 10, 2018

Great service, explain things, love my try rate checking.

Reviewer:Anonymous User
Date:May 1, 2018

your phone number- needs some one to answer the phone
need a security number to do on line banking, also to get into
my account poor customer service

Reviewer:Anonymous User
Date:May 13, 2017

Reaching them by phone is virtually impossible. After going to "automated attendant hell" and finally being told that all "representatives" are busy, you are then put on hold forever.

Reviewer:cm
Date:Dec. 28, 2016

over 40 minutes still no customer assistance. phone system does not work. could have walked over by now.

Reviewer:cleon main
Date:Dec. 28, 2016

phone system was a joke spent 15 min on hold. unable to call my branch. extremely frustrating a waste of my time.

This banking service is unresponsive to callers. Cannot make contact, on permanent hold and just cut off. Many attempts, and the prompts ask for 'security number' not account number. This, after my online account is repeatedly made unaccesible for no reason. Terrible customer service, a joke.