Santander Bank

125 Causeway Street, Boston, MA

Causeway Branch
2.3/10 3 Ratings
 125 Causeway Street
 Boston, MA 02114
 Large Map & Directions
 (617) 227-9106
Lobby Hours
Mon:09:00 AM - 04:00 PM
Tue:09:00 AM - 04:00 PM
Wed:09:00 AM - 04:00 PM
Thu:09:00 AM - 04:00 PM
Fri:09:00 AM - 05:00 PM
Established On:
 Jan. 1, 1907
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Asset Concentration:
 Commercial Lending Specialization
Institution Class:
 Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Reviews & Feedback

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Rate This Bank:
2.3/10 3 Ratings
Reviewer:Anonymous User
Date:Oct. 10, 2023

This location has closed.

Reviewer:Anonymous User
Date:June 15, 2020

Horrible bank

Reviewer:Anonymous User
Date:Nov. 29, 2019

This is not the current location anymore. Correct address is:

2895 Cranberry Highway
East Wareham, MA 02571

Phone # is 508-295-2400

Reviewer:Anonymous User
Date:Sept. 19, 2019

Phone number is wrong

Reviewer:Anonymous User
Date:Sept. 9, 2019

Where's the phone number?

Reviewer:Anonymous User
Date:Aug. 22, 2018

why dont the bank give window hours for drive thru

Reviewer:Nancy R. Hayes
Date:July 21, 2018

I am now living at 4 Red Barn Lane, Richmond, VT 05477. I would like any correspondence, such as the bill for my safe deposit box, sent here. I am NOT living in Melrose, so my mail should not be directed there.
Please send my latest bill, addressed to Nancy R. Hates, Robert Crofts, Daniel W.Hayes, to Vermont.

Reviewer:Anonymous User
Date:June 12, 2018

this branch is closed
store front is up for rent

Date:Oct. 11, 2017

This is a quick note of appreciation for the OUTSTANDING!!!! customer service I received at the 125 Causeway St. branch on 5 October 2017. Unfortunately I do not know the names of either of the women but, one was the greeter and the other the teller and it was 11:54 am.. I hope that helps...
They were both friendly and fun with giant smiles which was very refreshing. By far, what was most impressive was their genuine kindness...something you rarely see anymore. Both women deserve to be commended for their exemplary customer service...
Respectfully, Colleen Devlin

Reviewer:Heinz Ehrmann
Date:Sept. 14, 2017

18th of August i transfered Euro from my Austrian (Bank Austria) account and up to now the receiver could not get the cash out. What is the reason??????
Please release the full amount to him .
Thank you
Heinz Ehrmann

Reviewer:Irina orlova
Date:May 30, 2017

When I had to go to my safe deposited box they did not have the key to let me in. And I made an appointment the day before. One of their agents took the key and went somewhere and they could not find him. I was very angry because I spent the time getting there and then what was supposed to be in the safe deposit I had to carry with me. Complete lack of organization and responsibility. How can such people work in the bank and take care of your money ?

Reviewer:Hugo persson
Date:April 19, 2017

I am calling to palodise my behavior yesterday that I disturbed your work l went back and forth for that bank card . It wasn't nice of me. Hope you will forgive me.hope you will have a good day and I will do better next time

Reviewer:Anonymous User
Date:Feb. 25, 2017

Really appreciate the professional, very helpful
but personal service from staff here with several accounts.

Reviewer:Scott m
Date:Jan. 12, 2017

Definitely Not Recommend To Deal With! Monday night after flying to pa from out of state I stopped at Santander bank on Simpson street in mechanicsburg to use there ATM to get cash out with my debit card and after agreeing to there $3.00 fee to use there ATM to get cash out and entering the correct PIN number there ATM kept my debit card and displayed Card Captured transaction canceled, so I call the 24 hour service number on the front of the ATM and I get told to come in to the bank in the morning with ID to get your Card, well I live an hour away from this branch and only stopped there because I was on my way back from the airport and it was along my route. So i called the bank in the morning before driving an hour to the branch and a young guy answers the phone and proceeds to tell me that the cards are shredded first thing in the morning and that it's there policy to shred all the cards that get kept by the ATM for whatever reason and that hes sorry about that but there's nothing he can do. So here I am stuck in PA with no cash because this banks Atm decided to keep my card and they shredded it and I can't even get an explanation as to why my card was captured and how they have the right to shred someone els card. That's like a cashier taking your debit card and quickly dropping it in a paper shredder behind the counter and saying I'm sorry but idk why i did that. Your bank is pretty pathetic and I would like to thank you for the major inconvenience you caused me on my trip and for the unprofessional teller that answered the phone that didn't know why it would do such thing and give no explanation for this? I'll be sure to post this in plenty of review sites to let everyone know so no one els gets there card shredded for no apparent reason, And a $3. surcharge is a little greedy wouldn't you say? I mean I did agree to it before having my card taken from me but there's a lot of hard working people out there your over charging for a basically free service anymore.