Essential Federal Credit Union

1051 N Airline Hwy, Gonzales, LA

Gonzales FRC
2/10 1 Rating
Address:
 1051 N Airline Hwy
 Gonzales, LA 70737
  
 Large Map & Directions
  
Phone:
 (225) 353-8238
  
Website:
 http://www.essentialfcu.org
  
Lobby Hours
Mon:08:00 AM - 06:30 PM
Tue:08:00 AM - 06:30 PM
Wed:08:00 AM - 06:30 PM
Thu:08:00 AM - 06:30 PM
Fri:08:00 AM - 06:30 PM
Sat:09:00 AM - 02:00 PM
Sun:Closed
Chartered On:
 May 4, 1972
  
Charter Number:
 20972
  
Total Assets:
 $257,010,184
  
Deposit Insurance:
 NCUA
Number of Members:
 23,627
  
CEO:
 Richard Williams
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Community credit unions
Routing #
Type
Description
265476440
Access to Electronic Services
  • Audio Response/Phone Based
  • Kiosk
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Brokered Certificates of Deposit
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Account Balance Inquiry
  • Member Application
  • Download Account History
  • Bill Payment
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • View Account History
  • Share Draft Orders
  • New Share Account
  • e-Statements
Services & Products - Credit
  • Micro Consumer Loans
  • Risk Based Loans
  • Real Estate Loans
  • Credit Builder
  • Participation Loans
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Overdraft Protection/ Courtesy Pay
  • Overdraft Lines of Credit
  • Indirect Consumer Loans
  • Business Loans
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • In-School Branches
  • Financial Literacy Workshops
  • Financial Counseling
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Check Cashing

Reviews & Feedback

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2 Comments
2/10 1 Rating
2/10
Reviewer:Anonymous User
Date:May 9, 2017

WHEN ESSENTIAL MAKES A MISTAKE TO THE CREDIT BUREAU: INSTEAD OF APOLOGIZING AND TRYING TO COME TO AN AGREEMENT TO FIX THE ISSUE, THEY ARE TELLING ME THAT I HAVE TO FIX THIS PROBLEM, AFTER THEY TAKE AN EXTRA 7-10 DAYS TO GET A LETTER OUT TO ME, THEN THEY SAID THAT I CAN DISPUTE IT WITH CREDIT BUREAU. AFTER BEING A MEMBER FOR 9 YEARS, ALL THEY CAN DO IS: PASS THE PROBLEM ON.
NO ONE WILL FIX THE ERROR. I WILL MAKE SURE THIS IS POSTED IN THE GONZALES PAPER, AND IF POSSIBLE TELL TO EVERYONE THAT COMES OUT OF 3 BRANCHES OF ESSENTIAL. THIS IS UNCALLED FOR.
INSURANCE PAID OFF THE TOTAL LOSS OF CAR, AND INS. SHOWS THAT ONE CHECK WAS SENT AND RECEIVED BEFORE THE DEADLINE, AND ESSENTIAL PUT IT AS 2 CHECKS RECEIVED AND PUT IT $4.--PAST DUE FOR 2 MONTHS AND CHARGE INTEREST AND LATE CHARGE-THEN HAD THE NERVE TO SAY THAT INSTEAD OF PUTTING THE PAYOFF BACK TO THE DATE THEY RECEIVED THE CHECK......THEY ARE INSISTING THAT THEY PUT IT AS: TODAY
THANK GOD WE ALL WERE 3 WAY CALLING AND INSURANCE STATED IN THE BEGINNING: THIS IS A RECORDED LINE !!!!
WILL LET YOU KNOW HOW LONG THIS TAKES AND IF THERE ATTITUDES CHANGE ANY.

Reviewer:Anonymous User
Date:Dec. 5, 2016

very frustrating to be able to contact on the phone today.