MetaBank

3448 Westtown Parkway, West Des Moines, IA

Westtown Branch
6/10 9 Ratings
Address:
 3448 Westtown Parkway
 West Des Moines, IA 50266
  
 Large Map & Directions
  
Phone:
 (515) 226-8474
  
Website:
 http://www.metabank.com
  
Opened:
 1997-03-01
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Sat:09:00 AM - 12:00 PM
Sun:Closed
Established On:
 Jan. 1, 1954
  
FDIC Certificate Number:
 30776
  
Total Assets:
 $2,313,774,000
  
Deposit Insurance:
 FDIC
Community Bank:
 No
  
Institution Class:
 Savings association, state or federal charter, supervised by the Office of Thrift Supervision (OTS)

Reviews & Feedback

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Rate This Bank:
30 Comments
6/10 9 Ratings
1/10
Reviewer:Phillip Franklin
Date:Feb. 14, 2021

Horrible

Reviewer:Susan Spann
Date:April 25, 2018

Hello can the bank send me information about NetSpend card to my email I trying to put money on my my card and they tell me I have like show in information that has to been on my card like money from tax or check from my job

Reviewer:Pat Nelson
Date:April 4, 2018

Hi, in November, December, then January, we have been trying to get a replacement AT& T/Direct TV Rewards Card, since my husband was unaware that that card he earned/received, expired 10/17. Direct TV referred me to Myprepaid.com. They said, since you're no longer the vendor with the rewards for AT&T/Direct TV, their supervisor referred me to Group O @ 1(877) 258-1427. When I called this number, I'm on hold for almost 20 minutes with ...AT&T! If you were rewarded/paid/compensated, etc. for issuing the $100 Rewards, would you still be able to honor us with a replacement card or some sort, or $100 credit to our Direct TV Account? (248) 200-7336

Reviewer:Anonymous User
Date:Feb. 21, 2018

Cant find a branch in Fresno ca im very upset with tjis prepaid card service my tax prepare is using meta bank this year

Reviewer:Joseph
Date:Jan. 3, 2018

you people do what ever you want with people there live their money they control your every move.......

Reviewer:Anonymous User
Date:Dec. 5, 2017

Do not trust MetaBank they will screw you over I trusted a card from NetSpend which is supported by MetaBank they still have $295 of mine probably won't receive it for 30 days it cause me to lose my car insurance do not trust them they are thieves

Reviewer:Anonymous User
Date:Nov. 10, 2017

please explain a call back on a payment ???

Reviewer:Lena Golden
Date:Oct. 30, 2017

I have the rushcard and it says it is thru metabank in Cincinnati Ohio I CANNOT FIND IT ANYWHERE HELP!!

10/10
Reviewer:Dawn
Date:Oct. 19, 2017

Could u plz tell me how i would know what branch i would be in I have a NetSpend card and I live in Missouri so would you be able to give me the address, phone number, and hours they are open every day plz and that would be greatly appreciated thank you

Reviewer:Anonymous User
Date:Sept. 5, 2017

How find MetaBank in MA. close Malden,02148? Thank you!!

1/10
Reviewer:Anonymous User
Date:Aug. 9, 2017

I lost 100.00 in Meta banks ATM, I had to wait for 1 1/2 weeks for someone to tell me that the bank's books balanced out, but they should have checked their cameras to see that I never received my money withdraw, I was still minus 100.00 from my checking account, Someone got away with my money, it could of been the next person in line, I think the ATM had a glitch in it and Meta bank should have called a tech person in to look at the ATM, I am not a member at this bank so I did not get much help on my problem, I will never use this ATM again!!

Reviewer:Abdessatar jamai
Date:July 31, 2017

Hi , I had received from your bank that I am owner of 4 million USD like donation .and you management asked from fee for delivery master card debit with sum .is this true ?
Please give me answer

Reviewer:Anonymous User
Date:July 11, 2017

Employer mandated that payroll salary go into the "Money Network Financial" card. However, have not been able to locate a ATM that will accept the card without additional fees of $3.50 for EACH inquiry and only in increments of $10.00. How about a logo that tells me which ATM will accept card without additional fees. NOT PLEASED WITH EMPLOYER OR CARD.

Reviewer:Denis Rockman
Date:July 10, 2017

I have had excellent service with this company, I am attempting to get my brother to establish an account with this company. I have never had any type of problems with my direct deposit, i get immediate information on my account from text.
I throughly enjoy this companies accurate information on my account.
keep up the good work.

Reviewer:Donny Parker
Date:July 4, 2017

I am waiting 2 recieve my funds, so i can buy "food" 4 my family. Normal pay day was on the 7/3/2017 @ 9pm. It is now 12:09am (7/4/2017). How is this possible, when the 3rd is be4 the 4th???????? Thanks a lot 4 the "service".

1/10
Reviewer:SHAMEIA
Date:May 11, 2017

ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED WITH ANY BUSINESS! ONE OF THE REPS CANCELED MY DEBIT CARD WITHOUT MY KNOWLEDGE AND I AM STILL IN THE PROCESS OF GETTIN MY FINANCES STRAIGHTENED OUT! HORRIBLE... THEN THEY CHARGED ME A $25 FEE TO HAVE A NEW CARD SHIPPED OUT TO BC OF THEIR MISTAKE.

2/10
Reviewer:Barbara Keyes
Date:May 4, 2017

The Account Now card has the worse service ever. Can we please find people that speaks and understand English. Not broken English. I will not be using anything associated with Metabank ever again.

Reviewer:Marcus A. Rivera
Date:April 3, 2017

Where in Connecticut I can find a Meta Bank Branch?

Reviewer:Shibin
Date:March 30, 2017

Dear sir/ madam, my name is Shibin I'm working as a clerk in marathon gas station, ogden av , brookfield . one customer came in our gas ststion and put his atm card on machine for money, he get only 20 USD balance amount struck little time and gone back into machine automatically. So how he will get his money back......................... respect fully Shibin

Reviewer:Robert Leo Riden
Date:March 21, 2017

Am I able to deposit checks into my netspend account and how doften I go about it.thanks

Reviewer:Tony Thompson
Date:March 19, 2017

peopleready issues atm cards from MetaBank for their temp.workers to get paid and it is very difficult to find compatible atms that accept their cards. I may not accept work assignments from peopleready branches that use this card for paying their workers.

10/10
Reviewer:Anonymous User
Date:March 8, 2017

I love this Bank I've been a customer for over 12 years also have direct deposit with this bank good service too !

Reviewer:Harold Mickles
Date:Jan. 28, 2017

Yes i would like my government check put on my NetSpend card ending in 0704. May i have the information to have this done. Thank you!

Reviewer:Martinito Bustos
Date:Dec. 2, 2016

Can I direct deposit my retirement check to my dollar account in the Philippines?

9/10
Reviewer:Anonymous User
Date:Nov. 8, 2016

Great experience of helping me solve my situation by providing much needed help.

10/10
Reviewer:Shirley Ragston
Date:Nov. 2, 2016

Metabank has my ssi check that needs to be send back to the Social Security Office in Houston, Tx, so they can reissue a check for Shirley McFadden Ragston. Her check went up under the wrong bank account number as well as the routing number. Thank You!!

Reviewer:Betty Stone
Date:Oct. 3, 2016

Need telephone number to get them to count arm because of a transaction I never received the money ASAP.

Reviewer:Juan Ramirez
Date:Sept. 24, 2016

Where can I go to withdraw a big amount from bankmeta in arizona can I go to any bank and withdraw money useing my netspend card

Reviewer:ron martin
Date:Aug. 11, 2016

How do i deposit my check on my pre paid card in monmouth oregon what bank can i use

10/10
Reviewer:Tahiera killingsworth
Date:July 26, 2016

very happy with net spend I have been dealing with this company for a while . I love my card .