Hudson Valley Federal Credit Union

20 Branch Locations
2 /10 3 Ratings
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20 Branch Locations
   
Website:
  http://www.hvfcu.org
   
Main Phone:
  (800) 468-3011
   
Main Office:
  159 Barnegat Rd
  Poughkeepsie, NY 12601
About Hudson Valley Federal Credit Union

Hudson Valley Federal Credit Union was chartered on Jan. 1, 1963. Headquartered in Poughkeepsie, NY, it has assets in the amount of $4,044,417,020. Its 292,530 members are served from 20 locations. Deposits in Hudson Valley Federal Credit Union are insured by NCUA.

Membership Eligibility

Anyone who lives, works, worships,volunteers, or attends school in Dutchess, Ulster, Orange, or Putnam Counties in New York.

Chartered On:
  Jan. 1, 1963
   
Charter Number:
  15802
   
Total Assets:
  $4,044,417,020
   
Deposit Insurance:
  NCUA
Number of Members:
  292,530
   
CEO:
  Mary D Madden
   
Member of FHLB:
  Yes
   
Low Income Designation:
  No
   
Institution Class:
  Federal Credit Union - Community credit unions
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
  • Home Banking via Internet Website
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
  • Brokered Certificates of Deposit
  • Deposits and Shares Meeting
Electronic Services
  • e-Statements
  • New Share Account
  • Share Account Transfers
  • Share Draft Orders
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • Mobile Payments
  • View Account History
  • Member Application
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • External Account Transfers
Services & Products - Credit
  • Micro Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Individual Development Accounts
  • Share Certificates with low minimum balance requirement
  • Health Savings Accounts
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Bilingual Services
  • No Cost Bill Payer
  • Insurance/Investment Sales
Services & Products - Transactional
  • ATM/Debit Card Program
  • No surcharge ATMs
  • Check Cashing
  • Money orders
  • Prepaid Debit Cards

Reviews & Feedback

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Rate This Credit Union:
7 Comments
2 /10 3 Ratings
Reviewer: Connie
Date: Oct. 5, 2018

You list the 20 branches and address. What about a phone # for each branch! Instead of one damn number for all. Dumb to have all calls funneled to ONE phone number. We have better things to do than hold on FOREVER for a PERSON to FINALLY acknowledge our phone calls. What genius came up with this decision of one phone #?

Reviewer: Anonymous User
Date: May 16, 2018

Inadequate teller and more importantly management training. Always check your receipts because they screw up alot. Money in wrong accounts. They ALWAYS are sorry,(yes, yes they are!). Management is super condescending. The attitude is people make mistakes, sorry, what else can we do. Well how about a better job. More than a dozen screw ups to one account reflects the we can do the least amount of work possible mode. Saying well they are just "entry level people" does not cut it. Is that true for management as well?

1 /10
Reviewer: Joe Edwards
Date: Sept. 29, 2017

Terrible

3 /10
Reviewer: Michael Adams
Date: May 31, 2017

I am sorry I put down the wrong location. For the most part your bank is friendly and kind. One bad apple is call center Adam Shapiro. He was RUDE and CONDESCENDING to me. Please screen your employees with more effort. They represent YOUR BANK.

2 /10
Reviewer: Michael Adams
Date: May 31, 2017

For the most part your bank is extremely helpful with kind helpful employees. Unfortunately there is one bad apple. Call center Adam Shapiro is condescending and RUDE. Please screen you employees better. They represent YOUR BANK.

Reviewer: Karen
Date: April 28, 2017

The staff at this branch are helpful, professional and cheerful....always a pleasant experience!

Reviewer: Walbert Witte
Date: March 24, 2017

I have a money market checking account with the bank on Route 300 and all I wanted to know is there any restrictions on how many checks can be made in one month. All II got was a load of numbers to choose from and when I did speak to somebody, they didn't know the answer. They put me on hold and all I got was music. I have a sizable amount of money in this account and perhaps I may just close it. I don't nneed aggravation at 88 years old.