Bank of Hawaii

2155 Kalakaua Avenue, Suite 104, Honolulu, HI

Waikiki Branch
4 /10 4 Ratings
  2155 Kalakaua Avenue, Suite 104
  Honolulu, HI 96815
  Large Map & Directions
  (808) 543-6900
  (808) 543-6947
Lobby Hours
Mon: 08:30 AM - 04:00 PM
Tue: 08:30 AM - 04:00 PM
Wed: 08:30 AM - 04:00 PM
Thu: 08:30 AM - 04:00 PM
Fri: 08:30 AM - 04:00 PM
Sat: Closed
Sun: Closed
Cumulative Bank Quality Score (BQS)
Established On:
  Jan. 1, 1897
FDIC Certificate Number:
Total Assets:
Deposit Insurance:
Community Bank:
Institution Class:
  Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)

Reviews & Feedback

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Rate This Bank:
4 /10 4 Ratings
Reviewer: Bearson Leon
Date: April 20, 2020

Check my blance

1 /10
Reviewer: Anonymous User
Date: Nov. 6, 2018

Bad customer service

Reviewer: Janneya Terlaje
Date: Sept. 21, 2018

I'm trying to have Sears "Why not lease it" Access my bank account for payments and it's not going through.

Reviewer: Tutu
Date: July 31, 2018

Phone service awful. Do not answer quickly. Once you get a human you wonder if they finished second grade. This bank is worthless.

1 /10
Reviewer: Anonymous User
Date: July 6, 2018

Their hours are not adequate for service. They are closed at peak hours. Poor service! If could would give no stars!

Reviewer: Kanani Adolpho
Date: May 31, 2018

Molokai Branch has the best customer service in Hawaii to me. My concern is that there is no direct number to the molokai branch and I often sit on the phone for hours trying to connect to a live representative.

10 /10
Reviewer: Jennifer Phillips
Date: April 20, 2018

Aloha everyone this bank of Hawaii is open till 6:00 pm EVERY EVENING!!! It does NOT CLOSE AT 4:00!!!! AND IT IS ALSO OPEN ON THE WEEKENDS!!! SAT & SUN TILL 2:00 P.M!! This is my favorite bank Leilani is the brilliant manager and all the ladies are sweet as molasses,always with a s.ile and helpful! Understanding and their PATIENCE with me has been ongoing through out the years! I just got a bunch of 1/2 dollars for my coin collection and the young gentleman and I both collect coins! He is in for a big surprise when I give him back some of the coins that are viseentenials!! Love u my bank of Hawaii Maui Lani Family!! U all have been an inspiration and have supported me thru some of my most trying and troublesome agonizing times since my husband passing and I wanna say Mahalo Nui Loa I really REALLY appreciate and have an affection to u all u all deserve a raise!! Love the coo coo little dizzy strawberry blonde girl!! Aloha gang! πŸ˜˜πŸ˜†πŸ˜„πŸ™‚β˜ΊπŸ˜‚πŸ˜πŸ˜€πŸ˜ŠπŸ˜‰

Reviewer: Anonymous User
Date: Jan. 22, 2018

Checking on hours of notary waste of time another bank could not have worst service

Reviewer: Anonymous User
Date: Sept. 25, 2017

I spent lots of time trying every possible online search and there is no information on your business hours. Ridiculous!

Reviewer: Anonymous User
Date: Aug. 11, 2017

I just wanted to inquire whether I could pay my water bill and since that was not one of the options (believe me I did go through it all) I wanted to speak to the operator or representative but that was not an option either.

Reviewer: Gloria W Hunter
Date: April 7, 2017

How come Bank of Hawaii CNMI is not listed. Was trying to find out the weekend hours for Saipan, and had a hard time finding it.

4 /10
Reviewer: Anonymous User
Date: Aug. 8, 2016

Made an ATM deposit Waianae Branch this past Fri night. Eat three of my checks. Called BOH that night. Was given a dispute #. Was told to go by on person or call Waianae Branch Mon. Googled Waianae branch ph number. Was given Kapolei ph number. Called that number. Was answered by the same automated system that I called Fri night. Was on hold for ten min & cut off. The bank that says YES !