First Hawaiian Bank

1205 Kilauea Avenue, Hilo, HI

Hilo Branch
1 /10 1 Rating
Address:
  1205 Kilauea Avenue
  Hilo, HI 96720
   
  Large Map & Directions
   
Phone:
  (808) 969-2211
   
Website:
  http://www.fhb.com
   
Opened:
  1910-07-01
Lobby Hours
Mon: 08:30 AM - 04:00 PM
Tue: 08:30 AM - 04:00 PM
Wed: 08:30 AM - 04:00 PM
Thu: 08:30 AM - 04:00 PM
Fri: 08:30 AM - 06:00 PM
Sat: 09:00 AM - 01:00 PM
Sun: Closed
Cumulative Bank Quality Score (BQS)
Established On:
  Jan. 1, 1858
   
FDIC Certificate Number:
  17985
   
Total Assets:
  $18,676,234,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Asset Concentration:
  Commercial Lending Specialization
   
Institution Class:
  Commercial bank, state charter and Fed nonmember, supervised by the FDIC

Reviews & Feedback

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Rate This Bank:
5 Comments
1 /10 1 Rating
1 /10
Reviewer: Robert Sarnoff
Date: Sept. 5, 2018

Terrible service. Over 30 min. waiting to speak with a representative. No-one ever answered. Calling because they sent me new checks all with the complete wrong address on the checks. Really STUPID. I plan to change banks ASAP

Reviewer: Roland Gibson
Date: July 18, 2018

Dear Staff Person: I attempted to change my PIN, via automated protocol. after entering PIN received message 'number not recognized for that account'. Please advise. Thank you Last 4 on Priority Rewards Card: 5408

Reviewer: Anonymous User
Date: Jan. 11, 2018

I have been waiting for 20 minutes for a agent to answer, still waiting.

Reviewer: john maguire
Date: March 16, 2017

I have called First Hawaiian Bank on three (3) different phone numbers trying to SPEAK to a rep/teller/supv. anyone. 55 minutes on HOLD. "HIGH FREQUENCY" THERE HAS TO BE A BETTER SYSTEM. excellent tape music over & over KALUA.

Reviewer: Anonymous User
Date: Nov. 4, 2016

First Hawaiian Bank holds deposits for way too long. Use Bank of Hawaii