Robins Federal Credit Union

646 9th St, Robins AFB, GA

Robins AF Base Branch #1
3.3/10 4 Ratings
Address:
 646 9th St
 Robins AFB, GA 31098
  
 Large Map & Directions
  
Phone:
 (800) 241-2405 ext. 3100
  
Website:
 http://www.robinsfcu.org
  
Lobby Hours
Mon:08:30 AM - 01:00 PM
 & 01:30 PM - 04:00 PM
Tue:08:30 AM - 01:00 PM
 & 01:30 PM - 04:00 PM
Wed:08:30 AM - 01:00 PM
 & 01:30 PM - 04:00 PM
Thu:08:30 AM - 01:00 PM
 & 01:30 PM - 04:00 PM
Fri:08:30 AM - 01:00 PM
 & 01:30 PM - 04:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

Anyone who lives, works, worships, or attends school in one of these 16 counties: BALDWIN, BIBB, CRAWFORD, CLARK, EMANUEL, HOUSTON, JONES, MACON, MONROE, PEACH, PUTNAM, PULASKI, TAYLOR, TELFAIR, TWIGGS, and WILKINSON.

Chartered On:
 Jan. 1, 1954
  
Charter Number:
 9331
  
Total Assets:
 $1,953,066,091
  
Deposit Insurance:
 NCUA
Number of Members:
 159,049
  
CEO:
 John Rhea
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Community credit unions
Routing #
Type
Description
261171587
Access to Electronic Services
  • Mobile Banking
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • Internet Access Services
  • Bill Payment
  • e-Statements
  • Account Balance Inquiry
  • Account Aggregation
  • External Account Transfers
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Electronic Signature Auth./Cert.
  • Remote Deposit Capture
  • Mobile Payments
  • View Account History
  • New Share Account
  • Merchant Processing Svs
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Credit Builder
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Business Loans
  • Micro Business Loans
  • Debt Cancellation/Suspension
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • Student Scholarship
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program
  • Money orders

Reviews & Feedback

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Rate This Credit Union:
6 Comments
3.3/10 4 Ratings
Reviewer:Anonymous User
Date:Oct. 5, 2018

It is very difficult to reach a real person with the phone system. It is very frustrating.

Reviewer:Anonymous User
Date:Oct. 5, 2018

It is very difficult to reach a real person with the phone system. It is very frustrating.

10/10
Reviewer:Anonymous User
Date:Oct. 2, 2018

👍🏻

1/10
Reviewer:JT
Date:May 21, 2018

Have been trying all morning to get someone at this Credit Union on the phone to talk about opening an account. Still have not been able to talk to anyone. Tried many numbers and either get into an endless IVR, get an away from my desk recording, or a recording that ask me to leave my number and they will call back. They must think all that I have to do is sit around waiting for them to call me. Do not have time to mess with them anymore. Will go somewhere else.

1/10
Reviewer:Aubrey Clark
Date:Nov. 18, 2016

I have been trying for DAYS to reach your Investment and Retirement Services office. ALL of your publicized phone numbers lead to the same worthless automated answer that offer NO option to talk with a human. If you don't have a number before hand, you're OUT OF LUCK!! Your Investment and Retirement Services department holds my money. Perhaps I should move it to an establishment that provides a phone number that I can use, NOT one that leads to a virtual "dead-end".

1/10
Reviewer:Jeffrey
Date:Nov. 14, 2016

You guys are officially the worst bank ever and I will be pursuing a lawsuit I have multiple calls that I have recorded from my end where I have been hung up line transferred to the wrong place and forced to wait on hold for upwards to 45 minutes at a time you guys refused to send me my title after I have paid you off it is been over three months and I still have not received it I threaten a lawsuit and you send it but it says that there is still a lien on it. Fix it or I will see you in court 719-722-9663