Grow Financial Federal Credit Union

5250 E Busch Blvd, Temple Terrace, FL

Busch Boulevard Branch
4.8/10 6 Ratings
Address:
 5250 E Busch Blvd
 Temple Terrace, FL 33617
  
 Large Map & Directions
  
Phone:
 (813) 837-2451
  
Fax:
 (813) 832-2080
  
Website:
 http://www.growfinancial.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Drive Up Hours
Mon:08:00 AM - 06:00 PM
Tue:08:00 AM - 06:00 PM
Wed:08:00 AM - 06:00 PM
Thu:08:00 AM - 06:00 PM
Fri:08:00 AM - 06:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Membership Eligibility

Are you eligible to become a member of Grow Financial? If you fall into any category below, the answer is YES!

Employee of an approved Select Employee Group
Immediate family member of an existing member
Resident of the same household of an existing member
Active & Retired Military
MacDill Air Force Base Civilian Personnel

Chartered On:
 Jan. 1, 1955
  
Charter Number:
 9976
  
Total Assets:
 $2,035,146,627
  
Deposit Insurance:
 NCUA
Number of Members:
 176,627
  
CEO:
 Robert L Fisher
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Routing #
Type
Description
263182914
Access to Electronic Services
  • Mobile Banking
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Approved Mortgage Seller
  • Borrowing Repurchase Agreements
  • Mortgage Processing
Electronic Services
  • Account Aggregation
  • Remote Deposit Capture
  • Member Application
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Mobile Payments
  • View Account History
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • e-Statements
Services & Products - Credit
  • Interest Only or Pymt Option
  • Business Loans
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Debt Cancellation/Suspension
  • Risk Based Loans
  • Participation Loans
  • Overdraft Lines of Credit
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • Health Savings Accounts
Services & Products - Financial Education
  • Financial Literacy Workshops
  • First Time Homebuyer Program
  • Financial Education
Services & Products - Other
  • Bilingual Services
  • No Cost Bill Payer
  • Student Scholarship
Services & Products - Transactional
  • ATM/Debit Card Program
  • Money orders
  • Check Cashing
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
9 Comments
4.8/10 6 Ratings
Reviewer:Anonymous User
Date:Aug. 21, 2018

The worst customer service. Every single time I go and it's not very often Thank God there are 2 tellers and they are the slowest I have ever encountered.

1/10
Reviewer:Debra Rosa
Date:Nov. 6, 2017

No one answers the phone

4/10
Reviewer:Debra Rosa
Date:Nov. 6, 2017

It is ridiculous that they do not answer the phone, it is also upsetting that a card
with my account number is not issued in a cc style of card being that you need
the number for all transactions.

8/10
Reviewer:Rebecca Lee
Date:Aug. 9, 2017

I went in to request a new debit card. I was very impressed with the service and the speed with which I received my card. A very nice young gentle man helped me and assured me that it would be quick. I spent maybe 5 minutes in there from the time I walked in, then out. Have been with them when they were MacDill and have never had a bad experience. Keep up the good work.

Reviewer:kay
Date:Feb. 6, 2017

I find the service at the Largo location has been exceptional, however, I called the number for Tampa as I didn't realize I could look up the Largo branch online, which I eventually did. I spent 30 mins or more talking with and being on hold for the Tampa branch. I spoke with Malinda, who I feel wasn't helpful, asked too many security questions, repeating some of them. Last call I made I updated my phone number, which was entered wrong and I just don't appreciate the hassle, from Malinda!! I did request a number for the Largo Branch from Malinda, she gave me an 800 number claiming it was the Largo Branch then connected me to start all over again with customer service. While on hold (again) I found the Largo number, ONE call and my question was finally answered. I am considering moving my accounts to another bank, at this point!!!

2/10
Reviewer:Anonymous User
Date:Nov. 19, 2016

Online system never works. Payments don't process correctly or not at all. Phone support just says they will notate things and the same problems each month. Don't bother dealing with them. Many better credit unions. The system is in place to try to make your payments late. Make sure you pay everything at least a month in advance so they don't have the ability to mess with your credit. Never had an issue with any other banks until dealing with Grow

Reviewer:Sandra L Reynolds
Date:Nov. 1, 2016

I tried to set up a login, but for some reason, it says my last name and email don't match - can you help?

4/10
Reviewer:Anonymous User
Date:Sept. 12, 2016

Never be late period .
Hawks

10/10
Reviewer:Maria Ospina
Date:May 27, 2016

Excellent