Capital Bank

9820 Stringfellow Road, St. James City, FL

Pine Island Branch
5.4 /10 5 Ratings
Address:
  9820 Stringfellow Road
  St. James City, FL 33956
   
  Large Map & Directions
   
Phone:
  (239) 558-2089
   
Website:
  http://www.capitalbank-us.com
   
Opened:
  2002-10-23
Lobby Hours
Mon: 09:00 AM - 04:00 PM
Tue: 09:00 AM - 04:00 PM
Wed: 09:00 AM - 04:00 PM
Thu: 09:00 AM - 04:00 PM
Fri: 09:00 AM - 06:00 PM
Sat: Closed
Sun: Closed
Cumulative Bank Quality Score (BQS)
Established On:
  July 16, 2010
   
FDIC Certificate Number:
  59049
   
Total Assets:
  $7,053,081,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Asset Concentration:
  Commercial Lending Specialization
   
Institution Class:
  Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)

Reviews & Feedback

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16 Comments
5.4 /10 5 Ratings
Reviewer: Cheryl Shepley
Date: Sept. 30, 2018

I found a exit card in the ATM & put it in the Depository box will try to leave a message

Reviewer: Randy Langston
Date: Sept. 20, 2018

This branch is permanently CLOSED.

1 /10
Reviewer: Anonymous User
Date: July 19, 2018

Terrible!

Reviewer: Unknown
Date: July 18, 2018

Their was money taken out my safe deposit box at capitol bank at bull gap the teller samatha put her index finger and thumb over the sign in card at bank and when I went into my safe deposit box their was money missing.but all I can say you want profit im praying for you

10 /10
Reviewer: Willie Chishlm
Date: July 3, 2018

My service as always off the hook.thanks to Teller Tiffany.
scale 1 to 10. 10+

10 /10
Reviewer: Anonymous User
Date: June 6, 2018

Great friendly service at such a convenient location. So nice to bank where people know my name whenever I go inside or at the drive thru.

Reviewer: Judy luttrell
Date: June 6, 2018

I want to close my account

Reviewer: Betty Ware
Date: June 4, 2018

Why did you mess a perfectly good system Rating no stars. Changing banks ASAP. WISH FIRST FfEDERAL WAS BACK

1 /10
Reviewer: Lewis Pingo
Date: March 16, 2018

Insultingly bad customer service. I've been a customer for nearly two decades and I'm treated like a criminal with every transaction. Loyalty means nothing to this group. My entire family and friends are looking for better options. Is it just this branch or the company that is in need of service training.

Reviewer: Jenna cox
Date: March 9, 2018

I’m a realtor and l deposited a check in the atm Friday night thinking that this would be the quickest way to get it into my account. Since it was a check over 5,000 they are holding it for 2 weeks. The check was my commission from Exit Realty a well known company. I was informed rather unkindly that l shouldn’t have done that and there is nothing they can do. I am a single mother with 2 kids and we have no money for groceries or anything else. I have tried talking to several people, including customer service. As soon as l get my money, l am changing banks. I have been a customer for years. This was the Portland, TN branch. Help desperately needed

Reviewer: Anonymous User
Date: Feb. 11, 2018

Well you have managed to corrupt a useful program with a difficult one. Furthermore, my wife's debit card, stopped working as she was buying groceries.
Question: did you publish instructions prior to, and for a reasonable period thereafter all your changes. Maybe I need to do my banking elsewhere.

Reviewer: Anonymous User
Date: Oct. 28, 2017

I have never dealt with a bank as bad as this. A death certificate is on file for my husband but I have to fight with them to correct their mistakes. If I did not have automated payments set up I would transfer.

Reviewer: Anonymous User
Date: Sept. 21, 2017

Zero customer service. Zero stars ! Avoid this bank!

5 /10
Reviewer: Michele Priester
Date: Feb. 21, 2017

The ladies at this branch are wonderful! My needs are always met in a timely manner with a smile. Charmaine, the branch manager, has gone out of her way to help me while I had the daunting task of setting up a probate account when I loss both parents in the same year. I would highly recommend banking with them.

Reviewer: Michele Priester
Date: Feb. 21, 2017

The ladies at this branch are wonderful! My needs are always met in a timely manner with a smile. Charmaine, the branch manager, has gone out of her way to help me while I had the daunting task of setting up a probate account when I loss both parents in the same year. I would highly recommend banking with them.

Reviewer: Frank& Marty Ness
Date: Nov. 28, 2016

Your bank now sucks with your new lousy system . I have been to the bank with my phone to get things to work. finally we got my phone app to work . now that dosn't work and neither dose my on line account work on my computer.. WHO is the IDIOT that screwed up this system again. we will go to the bank tommorow and CHANGE BANKS. How STUPID CAN YOU PEOPLE BE