Jax Federal Credit Union

562 Park St, Jacksonville, FL

Main Branch - Park Street
1.5/10 4 Ratings
 562 Park St
 Jacksonville, FL 32204
 Large Map & Directions
 (904) 475-8000
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Sat:09:00 AM - 01:00 PM
Drive Up Hours
Mon:07:30 AM - 05:00 PM
Tue:07:30 AM - 05:00 PM
Wed:07:30 AM - 05:00 PM
Thu:07:30 AM - 05:00 PM
Fri:07:30 AM - 06:00 PM
Membership Eligibility

Anyone who lives, learns, works, or worships in Duval, Clay, St. Johns, Nassau, or Baker County.

Chartered On:
 Jan. 1, 1935
Charter Number:
Total Assets:
Deposit Insurance:
Number of Members:
 Gerri F Sexsion
Member of FHLB:
Low Income Designation:
Institution Class:
 Federal Credit Union - Community credit unions
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Kiosk
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Mobile Banking
Credit Union Programs
  • Approved Mortgage Seller
  • Deposits and Shares Meeting
  • Mortgage Processing
  • Brokered Certificates of Deposit
Electronic Services
  • Account Balance Inquiry
  • Remote Deposit Capture
  • Member Application
  • Download Account History
  • Bill Payment
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Mobile Payments
  • View Account History
  • Share Draft Orders
  • New Share Account
  • External Account Transfers
  • e-Statements
  • Electronic Signature Auth./Cert.
Services & Products - Credit
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
  • Real Estate Loans
  • Credit Builder
  • Participation Loans
  • Overdraft Protection/ Courtesy Pay
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Indirect Consumer Loans
  • Business Loans
Services & Products - Depository
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • No Cost Share Drafts
  • Individual Development Accounts
Services & Products - Financial Education
  • Financial Literacy Workshops
  • Financial Counseling
  • Financial Education
Services & Products - Other
  • No Cost Bill Payer
  • Bilingual Services
  • Insurance/Investment Sales
  • Student Scholarship
Services & Products - Transactional
  • Money orders
  • ATM/Debit Card Program
  • Check Cashing
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
1.5/10 4 Ratings
Reviewer:Anonymous User
Date:March 1, 2021

cold hearted, never smile

Reviewer:Anonymous User
Date:March 1, 2021

cold hearted, never smile

Reviewer:Ms Lisa
Date:March 13, 2017

I visited the jfcu on the west side, it was my first time, cause I was making a payment. The young lady that took my payment wasn't respectful, she called me by my first name and, I just told her Mrs.? last name, OK it doesn't matter to her because she did it again, so for me I always knew that the banks have been very respectful and professional with there clients, so she needs to be trained on being that great customer service.

Reviewer:Anonymous User
Date:Feb. 7, 2017

The 2 old ladies that work the lobby are pleasant to your face but the minute you walk away they make little comments about you to each other unaware that someone else in line knew that person and heard exactly what was said, and saw the look they gave.also Edna had the ordasity to tell my son he only has enough money in his account for a Big Mac, my son laughed at it but he was still embarrassed by that comment and other people could hear it, even though it was true,at the time, he was working and doing the very best he could at that time.For that reason. I was embarrassed for my son. He remains a loyal Customer at JFCU for that comment I moved the majority of my business to Vystar and seldom will I go into the lobby in Southside with those 2 old ladies.Renee was a joy when she was there but she transferred to Park street and seems to be very happy there,
Some of the info you are given is questionable or they just dont KNOW.and there is always someone new.but you never change out those 2 old ladies. There is less traffic in that branch than other banks in the area. Umm I wonder why?

Reviewer:Tom Reeves
Date:Jan. 11, 2017

Service is usually excellent. Information is hit and miss. I've had two instances where I was given incorrect information that had the potential to cause me severe problems. That, and the fact that you can't get a human being after hours, are why I'm going back to Vystar.