Suncoast Credit Union

2615 57th Ave W, Bradenton, FL

Bradenton (BR 02)
2.9 /10 10 Ratings
Address:
  2615 57th Ave W
  Bradenton, FL 34207
   
  Large Map & Directions
   
Phone:
  (800) 999-5887
   
Website:
  http://www.suncoastcreditunion.com
   
Lobby Hours
Mon: 08:30 AM - 05:00 PM
Tue: 08:30 AM - 05:00 PM
Wed: Closed
Thu: Closed
Fri: 08:30 AM - 06:00 PM
Sat: Closed
Sun: Closed
Cumulative Bank Quality Score (BQS)
Membership Eligibility

Persons who live, work, attend school, or attend worship services in the following counties: Charlotte, Citrus, Collier, DeSoto, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Lee, Levy, Manatee, Pasco, Pinellas, Sarasota and Sumter counties.

Immediate family members, including spouse, child, sibling, parent, grandparent, grandchild, stepparent, stepchild, stepsibling, aunt, uncle, cousin, niece, nephew, mother-in-law, father-in-law, sister-in-law, daughter-in-law and son-in-law regardless of the county or state in which they live.

Spouses of Deceased Members

Chartered On:
  April 13, 1978
   
Charter Number:
  68645
   
Total Assets:
  $5,990,779,562
   
Deposit Insurance:
  NCUA
Number of Members:
  611,784
   
CEO:
  Tom R Dorety
   
Member of FHLB:
  Yes
   
Low Income Designation:
  Yes
   
Institution Class:
  Federally Insured State-Chartered Credit Union
Routing #
Type
Description
263182817
Access to Electronic Services
  • Kiosk
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
Electronic Services
  • Download Account History
  • Internet Access Services
  • Bill Payment
  • e-Statements
  • Account Balance Inquiry
  • External Account Transfers
  • New Share Account
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Electronic Cash
  • Account Aggregation
  • Remote Deposit Capture
  • View Account History
  • Merchant Processing Svs
  • Electronic Signature Auth./Cert.
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Credit Builder
  • Pay Day Loans
  • Micro Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
  • Health Savings Accounts
Services & Products - Financial Education
  • Financial Education
  • Financial Literacy Workshops
  • In-School Branches
  • First Time Homebuyer Program
  • Financial Counseling
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
  • No Cost Tax Preparation Services
  • Student Scholarship
Services & Products - Transactional
  • ATM/Debit Card Program
  • Check Cashing
  • Money orders
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
18 Comments
2.9 /10 10 Ratings
1 /10
Reviewer: JoeJoe
Date: Oct. 3, 2018

I would like to report issues with people and lost cards. First let me tell you I found someones card.

Now calling the number on the back of the card to report that I found the card should have been a no brainer. Well this happened at 8:30 pm. Offices closed. Can't get anyone on phone can't verify account which the phone system insisted I do even after getting to lost card extension.

So you make it nearly impossible for someone to report a found card. You make it just as hard after hours someone reporting a lost card as your system insists on having the card number to report it is lost. So now you have a customer traveling looses card is on the road with no access to log into account or acquire card number. It will almost be impossible for them to report the missing card which now opens you to losses and the customer to prove the card was lost at the time charges if any were made.

Reviewer: Anonymous User
Date: Sept. 25, 2018

https://www.branchspot.com/fl/holiday/suncoast-credit-union/3422-us-highway-19/

Hours are wrong, they are not closed Wed or Thu.

2 /10
Reviewer: Anonymous User
Date: Sept. 21, 2018

Slow service
Unfriendly, nonsmiling, argumentative staff
Not customer focused

1 /10
Reviewer: Anonymous User
Date: Sept. 1, 2018

I forgot my new password so I had to call to get my app unlocked. After a 15 minute wait, I was told it would not be unlocked because of a restriction due to the fact I withdrew cash from savings to buy a car. After another 15 minute wait, the restriction was lifted, but the app would not let me in my account AGAIN! So I had to call back again and wait another 10 minutes to FINALLY get a release. This simple issue took me almost an hour to resolve.

1 /10
Reviewer: Charles Hallquist
Date: Sept. 1, 2018

I moved to Florida from Minnesota and transferred my savings account to Suncoast Credit Union. The bank in Minnesota sent a cashiers check to me to then deposit in Florida. Suncoast would not allow me to withdraw my funds for two weeks! I had them call my bank in Minnesota to verify the check was authentic, so a portion was released to me to pay my bills, but the balance still will not be released for two weeks.

1 /10
Reviewer: Jannette masters
Date: Aug. 28, 2018

worse bank no one care about you has a person

Reviewer: Frankie Baldree
Date: May 14, 2018

I was treated well at the Chiefland location. However I moved my checking account and even gave them a voided check to take my car payment out on auto pay. They were supposed to take it out of the new account. Instead they put it through my old account and the bank paid it using the 500 dollar overdraft protection. Direct tv did the same. Now I owe the bank 257 and change PLUS 70 fee .

Reviewer: Anonymous User
Date: March 5, 2018

Horrible service. Wait, wait wait. Doesn’t seem to matter if you go into the branch
Or on phone. I have called for third time today and hold is over 20minutes!!
This is totally unacceptable, I need to take my money elsewhere!

1 /10
Reviewer: Keith
Date: Dec. 1, 2017

Terrible that you don’t provide branch phone numbers.... no one has time to wait ten minutes to talk to some customer representative that doesn’t end up really helping you anyway...

6 /10
Reviewer: Anonymous User
Date: Nov. 9, 2017

Suggest a local phone number. I hate sitting on hold just to be put on hold again because I cannot reach the person I need to speak with.

Reviewer: Anonymous User
Date: Feb. 11, 2017

Have an account in Holiday but work in Sarasota. Dark when I leave for work and after 7 when I get home.
Wish they had a branch in Sarasota. Service is great but may have to find another that is closer to my work.

Reviewer: linda d filby
Date: Dec. 30, 2016

trying to set up account on my laptop!

Reviewer: Anonymous User
Date: Dec. 30, 2016

adding you to my laptop. I am already a customer.

Reviewer: Anonymous User
Date: Dec. 30, 2016

adding you to my laptop. I am already a customer.

Reviewer: Frank Kalusa
Date: Dec. 7, 2016

Moving to On Top of the World Ocala, Fl. and suggesting SSFCU open a branch on Route 200 about 6 miles west of I75. There is a new outdoor mall. The area is building strong and needs your institution. I need your institution. Until you open a branch I'll just have to commute. Thank you and Happy Holidays.

4 /10
Reviewer: Anonymous User
Date: Oct. 22, 2016

I have enjoyed my experiences with the credit union. Coming from up north I do miss having locations open for all banking transactions. Have grown accustomed to a select number of locations open for a limited number hours on Saturdays to handle all of your banking needs. You can't always get you banking done at an ATM or during the work week.

10 /10
Reviewer: Brian D Williamson
Date: June 16, 2016

I have been with them for over 12 yrs, and I can honestly say they have been the best banking experience I have ever had. For that other person to give a poor rating based on what was most likely due to an error on his part, is absolutely ludicrous.

2 /10
Reviewer: Jamie Franks
Date: May 3, 2016

my money is not in my account why?
I went on line to check it and see if my monthly money was in my account and it says I have 5.02 cents what is this?