FirstBank

121 Branch Locations
1 /10 1 Rating
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121 Branch Locations
   
Website:
  http://www.efirstbank.com
   
Main Office:
  10403 West Colfax Avenue
  Lakewood, CO 80215
About FirstBank

FirstBank was established on Feb. 27, 1963. Headquartered in Lakewood, CO, it has assets in the amount of $15,123,791,000. Its customers are served from 121 locations. Deposits in FirstBank are insured by FDIC.

Established On:
  Feb. 27, 1963
   
FDIC Certificate Number:
  18714
   
Total Assets:
  $15,123,791,000
   
Deposit Insurance:
  FDIC
Community Bank:
  No
   
Asset Concentration:
  Mortgage Lending Specialization
   
Institution Class:
  Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)

FirstBank Locations & Hours

121 FirstBank Branch Locations
State
# of Branches
Arizona 17
California 5
Colorado 99

Reviews & Feedback

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Rate This Bank:
1 Comment
1 /10 1 Rating
1 /10
Reviewer: Anonymous User
Date: April 28, 2017

Wish I had looked at yelp before trying to use this bank! I actually didn't think such deep incompetence was possible. Attempted to redeem some savings bonds and in one disaster after another, 3 visits to the bank during my work day to resolve the issue, and I have marred bonds with which my next adventure will include attempting to actually redeem them.

To detail: went in to open an account and deposit my savings bonds. Bank: " sure no problem! Let's get them deposited". Bank 2 hours later calling me: "uh, there's a problem and it turns out that we can't actually deposit these to open your account but no problem- we will mail them out for you but we need you to come in and sign the form to get them mailed"

Go to bank: "ok great, we can get these sent in but it will take 2-6 weeks" (me: why did I have to come to the bank for this?)

Bank, calls again: "actually it looks like we can't even mail these in for you, you're going to have to come get them and take them to another bank or mail them in yourself"

Me: goes to bank, and asks: "what happens if they're invalidated by the bank's signature on all the bonds?" Bank: "here let me go to the Treasury public website and read their instructions to the public." Me, okay, but let's at least sign something saying that you endorsed these checks and in case that invalidates them, at least the bank is agreeing to help: bank: "No. We signed the checks but we aren't going to sign any paper saying that we are responsible for signing the checks...but don't worry! Our seal on all of your checks won't prevent you from redeeming them, promise!!(but we won't sign anything)"

So after 3 different instances of 1st bank telling me that something is possible, then surprise, NOPE! I'm supposed to trust them that I can actually redeem my formerly but now 1st Bank marred checks? Nope and nope and nope. Be looking forward to a BBB report.