Signal Financial Federal Credit Union

1391 Pennsylvania Ave SE Retail Space 1, Washington, DC

Capitol Hill Branch
1/10 1 Rating
Address:
 1391 Pennsylvania Ave SE Retail Space 1
 Washington, DC 20003
 Access Branch Via Potomac Ave.
  
 Large Map & Directions
  
Phone:
 (301) 933-9100 ext. 294, 287 or 325
  
Website:
 http://www.sfonline.org
  
Lobby Hours
Mon:09:00 AM - 04:00 PM
Tue:09:00 AM - 04:00 PM
Wed:09:00 AM - 04:00 PM
Thu:09:00 AM - 04:00 PM
Fri:09:00 AM - 05:00 PM
Sat:09:00 AM - 01:00 PM
Sun:Closed
Membership Eligibility

Multiple employee groups plus Washington, DC & most of Prince Georges County, MD (inside the beltway I-495) - anyone who lives, works, volunteers, attends school or worships in these areas.

Chartered On:
 Jan. 1, 1947
  
Charter Number:
 5571
  
Total Assets:
 $323,007,430
  
Deposit Insurance:
 NCUA
Number of Members:
 25,787
  
CEO:
 Francois R Verleysen
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily communications and utilities
Access to Electronic Services
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Kiosk
  • Mobile Banking
  • Home Banking via Internet Website
Credit Union Programs
  • Short-Term, Small Amount Loans (FCU Only)
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • Internet Access Services
  • Bill Payment
  • Account Balance Inquiry
  • e-Statements
  • Mobile Payments
  • Share Account Transfers
  • External Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • View Account History
  • Member Application
  • New Share Account
  • Merchant Processing Svs
  • Share Draft Orders
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Credit Builder
  • Pay Day Loans
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Literacy Workshops
  • Financial Education
Services & Products - Other
  • No Cost Bill Payer
  • Student Scholarship
  • Insurance/Investment Sales
  • Bilingual Services
Services & Products - Transactional
  • ATM/Debit Card Program
  • Money orders
  • Prepaid Debit Cards
  • No surcharge ATMs
  • Check Cashing

Reviews & Feedback

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Rate This Credit Union:
1 Comment
1/10 1 Rating
1/10
Reviewer:Anonymous User
Date:Nov. 18, 2016

Have been with this institution for over 30 years. When the name changed from WTFCU to Signal, the service plummeted. Have had numerous problems since then with rude reps & Supervisor, not receiving checks when ordered twice & having to call 3 times to receive a beneficiary form. Spoke to manager twice about poor service, nothing changed. The reps are unfriendly & seem as though they are doing you a favor by speaking with you. Others are have been outright rude & disrespectful. I have another account at PNC bank where I receive excellent service. I have been using Signal as my main account, but that will soon be changing. Since NO ONE there cares about the lousy service, I will be giving my business to PNCBANK. Also, I have been waiting for over a year to get a bank card with the security chip from Signal. Each time I've called about it, been told it will be a few more months. I would not recommend this credit union to my dog!!