Bellco Credit Union

15321 E Orchard Rd, Centennial, CO

Centennial
1.8/10 4 Ratings
Address:
 15321 E Orchard Rd
 Centennial, CO 80015
  
 Large Map & Directions
  
Phone:
 (720) 479-5272
  
Website:
 http://www.bellco.org
  
Lobby Hours
Mon:09:00 AM - 06:00 PM
Tue:09:00 AM - 06:00 PM
Wed:09:00 AM - 06:00 PM
Thu:09:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:09:00 AM - 02:00 PM
Sun:Closed
Membership Eligibility

If you live or work in any of the following areas listed below, you are automatically eligible to join Bellco. If anyone in your family is a Bellco member then you are eligible for membership, too.

Adams County
Arapahoe County
Broomfield County
Denver County
Douglas County
Garfield County
Jefferson County
Mesa County
Moffat County
Rio Blanco County
City of Lafayette, CO
City of Louisville, CO
Town of Superior, CO


Chartered On:
 Jan. 1, 1936
  
Charter Number:
 68437
  
Total Assets:
 $2,738,746,371
  
Deposit Insurance:
 NCUA
Number of Members:
 240,719
  
CEO:
 Doug Ferraro
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Access to Electronic Services
  • Audio Response/Phone Based
  • Mobile Banking
  • Home Banking via Internet Website
  • Kiosk
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Brokered Deposits (all deposits acquired through a third party)
  • Approved Mortgage Seller
  • Investments not authorized by the FCU Act
  • Mortgage Processing
Electronic Services
  • Download Account History
  • Internet Access Services
  • Bill Payment
  • Account Balance Inquiry
  • Other (Ordering Checks, View Tax Information, Stop Pay)
  • e-Statements
  • Share Account Transfers
  • Remote Deposit Capture
  • New Loan
  • Loan Payments
  • View Account History
  • External Account Transfers
  • New Share Account
  • Member Application
  • Share Draft Orders
  • Merchant Processing Svs
  • Electronic Signature Auth./Cert.
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Direct Financing Leases
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Credit Builder
  • Micro Business Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Health Savings Accounts
  • Share Certificates with low minimum balance requirement
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • First Time Homebuyer Program
  • Financial Counseling
  • Financial Literacy Workshops
  • Financial Education
Services & Products - Other
  • Insurance/Investment Sales
  • Bilingual Services
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program
  • Money orders
  • Prepaid Debit Cards
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
14 Comments
1.8/10 4 Ratings
Reviewer:Anonymous User
Date:Aug. 10, 2018

I just want to reach a human

Reviewer:Anonymous
Date:July 30, 2018

Family membership in Bellco began in 1946. The days of real service have been trashed. Hours wasted waiting on phone; minimum wait 30 minutes; rep was so
incompetent, had to ask for supervisor. Asked for phone# for branch office closer
to me; put on hold for 8 minutes to get #. Tried to call, # is invalid. Will drive to
the branch and close 3 accounts on 1st of month. Lots of other banks willing to
listen to customers. Customer abuse working well, eh?

Reviewer:Lily Rhoades
Date:July 17, 2018

I am baffled to reach a customer service representative. I get the "our wait is longer than usual" then it goes to the options for phone banking. I just want to speak with a representative and since I'm in another state I can't just walk in during regular hours.
Please, what number reaches a live person ?

1/10
Reviewer:Anonymous User
Date:July 12, 2018

Phone service only helps other banks get new customers. Keep it up

Reviewer:Anonymous User
Date:July 10, 2018

Your phone system sucks ass

Reviewer:Wendy
Date:March 21, 2018

On hold now for 25 minutes!!!!

1/10
Reviewer:Roxie Lucas
Date:March 12, 2018

Your phone system is horrid !!!! Impossible to talk to a live person or even be able to get referred to a person is not at all possible. Trying to get information .

Reviewer:Elaine Belcher
Date:Oct. 4, 2017

Who do you call to get a deferment on your car note.I have called all kind of numbers to talk to rep.Your system is not effective to people who live outside of your state.If in wanted to money in my account there is no luck that I would be able to draw off of it.Maybe you need to see about people talking to a rep. My rating for you is poor

3/10
Reviewer:Anonymous User
Date:July 12, 2017

They are hard to pay. I live 150 from the closest branch and had an oversight on my part. Need to make payment to clear in 3 days and they couldnt gaurantee it would clear in time before it went into 30 days. Its 2017 and we are dealing with this! All payments post within a day now. FRUSTRATED!!!

2/10
Reviewer:Anonymous User
Date:May 24, 2017

Impossible to reach a human being by phone. Poor customer service.

Reviewer:Anonymous User
Date:March 16, 2017

Their phone system is ridiculous, hate it, hate it, hate it!!

Reviewer:Anonymous User
Date:Feb. 17, 2017

I called to see if they had a notary and could not get a person, which is nuts. How do they expect to generate new customers if you can't at least get some information about their services on the phone.

Reviewer:Chas Topkis
Date:Dec. 23, 2016

My experience was horrible. I wanted to call the local branch to see if they had a notary. I can't find their phone number and every number I try takes me to a stupid IVR that offers no help.

Reviewer:kathleen k jackson
Date:Dec. 5, 2016

It is IMPOSSIBLE to get through to you all on the phone.