Andrews Federal Credit Union

6500 Springfield Mall, Springfield, VA

Spring Field Town Center
7/10 3 Ratings
Address:
 6500 Springfield Mall
 Springfield, VA 22150
  
 Large Map & Directions
  
Phone:
 (800) 487-5500
  
Website:
 http://www.andrewsfcu.org
  
Lobby Hours
Mon:10:00 AM - 07:00 PM
Tue:10:00 AM - 07:00 PM
Wed:10:00 AM - 07:00 PM
Thu:10:00 AM - 07:00 PM
Fri:10:00 AM - 07:00 PM
Sat:10:00 AM - 05:00 PM
Sun:11:00 AM - 04:00 PM
Membership Eligibility

Defense, Multiple Common Bond

Chartered On:
 Jan. 1, 1948
  
Charter Number:
 5754
  
Total Assets:
 $1,096,436,025
  
Deposit Insurance:
 NCUA
Number of Members:
 113,558
  
CEO:
 James Hayes
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Access to Electronic Services
  • Home Banking via Internet Website
  • Mobile Banking
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Approved Mortgage Seller
  • Mortgage Processing
  • Borrowing Repurchase Agreements
Electronic Services
  • Internet Access Services
  • Bill Payment
  • e-Statements
  • Account Balance Inquiry
  • Account Aggregation
  • External Account Transfers
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Mobile Payments
  • Electronic Signature Auth./Cert.
  • Remote Deposit Capture
  • View Account History
  • New Share Account
  • Share Draft Orders
  • Member Application
  • Download Account History
Services & Products - Credit
  • Debt Cancellation/Suspension
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • Financial Education
  • First Time Homebuyer Program
Services & Products - Other
  • Bilingual Services
  • Student Scholarship
  • No Cost Bill Payer
Services & Products - Transactional
  • Money orders
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Check Cashing

Reviews & Feedback

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Rate This Credit Union:
7 Comments
7/10 3 Ratings
10/10
Reviewer:Satisfied Member/DJ
Date:Aug. 20, 2018

I visit the location at Springfield mall, at least twice a week. Most of my transactions can be completed online, however I enjoy the personal customer service the employees at this location always show.
They are always personable,kind and professional.

Reviewer:Josephine
Date:July 10, 2018

please may i know my 2weeks statement of account. thanks

10/10
Reviewer:Karna Cooper
Date:March 25, 2018

This is the best location. Customer service is excellent and the tellers, managers and all employees are really focused on the customer. Overall this is the only location I frequently visit and will continue.

Reviewer:Edmund Smith
Date:Aug. 17, 2017

How do you join the credit union? Please contact me with the membership info by email. Thank you

Reviewer:Jewell walker
Date:July 8, 2017

Since I have been with Andrew FCU my experience has been the worse trying to get to my account . I have been locked of more than you can imagine. My pass code always have a problem going through . I put in the correct number . And it will not except even my social number . It is even difficult to get help on the phone. Please at least have some one to answer the phone .

Reviewer:Anonymous User
Date:March 24, 2017

WORST CUSTOMER SERVICE SYSTEM EVER ENCOUNTERED IN THE U.S.

1/10
Reviewer:Kathy
Date:Dec. 30, 2016

Should have drive thru hours listed. Very hard to find suit land branch info.