McCoy Federal Credit Union

1575 E Silver Star Rd, Ocoee, FL

Ocoee - 1575 E Silver Star Rd
1/10 2 Ratings
Address:
 1575 E Silver Star Rd
 Ocoee, FL 34761
  
 Large Map & Directions
  
Phone:
 (407) 855-5452
  
Website:
 http://www.mccoyfcu.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Membership Eligibility

As a community-chartered Credit Union, membership is open to anyone who lives, works, volunteers, worships or attends school in Orange, Osceola, Seminole or Lake County. Businesses are welcome to join as well. For more information on membership visit one of our branch locations or contact us at 407-855-5452 or Toll Free 1-888-584-7701 (outside Orange County).

Chartered On:
 Jan. 1, 1954
  
Charter Number:
 9915
  
Total Assets:
 $478,167,985
  
Deposit Insurance:
 NCUA
Number of Members:
 56,353
  
CEO:
 Alvin J Cowans
  
Member of FHLB:
 Yes
  
Low Income Designation:
 Yes
  
Institution Class:
 Federal Credit Union - Community credit unions
Routing #
Type
Description
263179956
Access to Electronic Services
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Audio Response/Phone Based
  • Home Banking via Internet Website
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • Electronic Signature Auth./Cert.
  • Mobile Payments
  • External Account Transfers
  • Account Balance Inquiry
  • New Share Account
  • Merchant Processing Svs
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Bill Payment
  • Remote Deposit Capture
  • e-Statements
  • View Account History
  • Share Draft Orders
  • Member Application
Services & Products - Credit
  • Credit Builder
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Business Loans
  • Micro Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Health Savings Accounts
  • No Cost Share Drafts
  • Business Share Accounts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Bilingual Services
  • Student Scholarship
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • No surcharge ATMs
  • ATM/Debit Card Program
  • Money orders
  • Check Cashing

Reviews & Feedback

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8 Comments
1/10 2 Ratings
Reviewer:Anonymous User
Date:Jan. 4, 2017

I opened a new act. with this bank in Nov. 2016.
The bank Manager was the one assisting me . I stated that I was changing Banks after over 20 years with a mega bank thought that a Credit Union would be better moving forward.
This person proceeded to talk down to me while explaining the Banks procedures and in general seemed like a Total Dick!!!
I asked for checks to be ordered , taking the cost out of my checking act., it was never done so I called the bank and did id myself about 3 weeks later.
A month later I am in the drive through and a disabled person cant get his SUV started after a transaction so I decide to help but this same Mgr. comes out and tells this person he has to push his SUV out of the lane. Mind you there are 5 lanes, it's early, minimal customers and he is clearly disabled.
Long story short, after finding out I was helping, the vehicle stayed there while I took the Customer to get gas. Problem solved.
This Managers demeanor truly needs addressed by his Superiors !
He seems to have a Holier than Thou complex and needs brought down a notch or two.

Reviewer:Ruben Lugo Sabalier
Date:Oct. 24, 2016

I'm having trouble with password during the weekend and the are no other way to change the passwork thru the computer. I have to way to next working day to make a transfer or any other transaction. Why the system does'nt work like some thers banks and let you do it thru internet.

Reviewer:K.P
Date:Oct. 10, 2016

I've been with this bank for 19 years. And very disappointed at the way they handled the hurricane. I can 't see how stopping peoples direct deposit was protocol. You should go back and give back all the overdraft fees that people have occurred during this past weekend. Also, in spite of knowing that you stopped peoples checks and stayed closed on Friday... you also stayed closed on Monday for Columbus Day. I personally will be opening an account with another bank. This weekend showed the lack of care you have for your customers.

Reviewer:Lori betti
Date:Oct. 8, 2016

I was supposed to have my check direct deposited on 10/7/2016 and it never went thru. Now the bank is closed until Tuesday...... Very frustrating

Reviewer:Anonymous User
Date:Oct. 8, 2016

Same here, direct deposit never posted on 10/7/16 and had mortgage automatically deducted for that day like i do every month, the mortgage company got paid but I feel like it's gonna bounce and cause problems now?????

Reviewer:John Lengsfeld
Date:Oct. 8, 2016

My paycheck never went in on 10/7/2016. Just because there was bad weather shouldn't stop my money from going in direct deposit..now my rent check bounced. This isn't fair..

1/10
Reviewer:Pamela peisner
Date:Oct. 8, 2016

I have never had a issue with McCoy but I was supposed to be payed 10/7/2016. I know hurricane Matthew was coming but I asked the other people I work with that bank other places and they got payed. Now that the credit union is closed for a supposed holiday on Monday am I not getting payed till Tuesday. I have bills to pay and I am supposed to get payed at least on Monday. This is not right. I need to pay my bills. Maybe time to look some where else

1/10

Every time I call the Oviedo,Florida location I can never get into contact with a teller!