Heritage Trust Federal Credit Union

201 Saint James Ave, Goose Creek, SC

Goose Creek
Not Yet Rated
Address:
 201 Saint James Ave
 Goose Creek, SC 29445
  
 Large Map & Directions
  
Phone:
 (843) 832-2600
  
Website:
 http://www.htfcu.org
  
Lobby Hours
Mon:09:00 AM - 05:30 PM
Tue:09:00 AM - 05:30 PM
Wed:09:00 AM - 05:30 PM
Thu:09:00 AM - 05:30 PM
Fri:09:00 AM - 05:30 PM
Sat:Closed
Sun:Closed
Chartered On:
 Jan. 1, 1955
  
Charter Number:
 9986
  
Total Assets:
 $496,301,734
  
Deposit Insurance:
 NCUA
Number of Members:
 43,054
  
CEO:
 James H McDaniel
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Routing #
Type
Description
253278362
Access to Electronic Services
  • Home Banking via Internet Website
  • Audio Response/Phone Based
  • Mobile Banking
  • Automatic Teller Machine (ATM)
Credit Union Programs
  • Brokered Certificates of Deposit
  • Approved Mortgage Seller
  • Short-Term, Small Amount Loans (FCU Only)
  • Deposits and Shares Meeting
  • Mortgage Processing
Electronic Services
  • Member Application
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • Electronic Signature Auth./Cert.
  • Account Balance Inquiry
  • View Account History
  • Download Account History
  • External Account Transfers
  • Share Draft Orders
  • Merchant Processing Svs
  • New Share Account
  • Bill Payment
  • e-Statements
Services & Products - Credit
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Interest Only or Pymt Option
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • Health Savings Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Literacy Workshops
  • Financial Counseling
  • Financial Education
Services & Products - Other
  • Bilingual Services
  • No Cost Tax Preparation Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program

Reviews & Feedback

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4 Comments
Not Yet Rated
Reviewer:gregory pallay
Date:Oct. 1, 2018

just waited on the phone for 30 min for them to tell me that mobile check deposit is not on new app and they dont know if it will be. I am closing our accounts today

Reviewer:Anonymous User
Date:Sept. 26, 2018

they are clearly having trouble with online banking - yesterday it said was off due to maintenance and today says my password is incorrect. When I tried to have new one sent - says my number is not associated with my account!!!

Called and got the same issue as mentioned by another customer - 1 is not a valid entry!!!!!

Reviewer:Kathy Shabeldeen
Date:Sept. 26, 2018

I've been trying to get in touch with you guys for over 2 hours. Your voice line tells me to push 1, when I do your voice line tells me that is not a valid number. I finally got through to a line that the phone rang, someone answered and hung up before I could say anything.
I'm calling to try to see if the messages I'm getting are genuine or a scam to get into my account. We've done business with Heritage Trust since 1978, but this is soooo frustrating. My husband wants to change banks and I've said no everytime. He is so wound up after trying to get in touch with you guys that I worry about his blood pressure. I totally understand now what he's talking about. Can someone give me a call back BEFORE 5 o'clock today?
Kathy Shabeldeen. 843 906 8221

Reviewer:Anonymous User
Date:Sept. 29, 2016

Pathetic policies designed only for the benefit of the credit union and no personal service. Most of the people I have dealt with are very nice, but they have to stand by policies that don't give a damn about the little person.... and so what if your only source of income is lost or returned... I'm sure I can camp out on the lawn of one of the board of directors for a while...