Salal Credit Union

5 Branch Locations
1/10 1 Rating
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5 Branch Locations
  
Website:
 http://www.salalcu.org
  
Main Phone:
 (206) 298-9394
  
Main Office:
 1515 Dexter Ave N
 Seattle, WA 98109 - 3017
About Salal Credit Union

Salal Credit Union was chartered on Nov. 30, 1948. Headquartered in Seattle, WA, it has assets in the amount of $377,673,959. Its 33,829 members are served from 5 locations. Deposits in Salal Credit Union are insured by NCUA.

Membership Eligibility

Salal Credit Union is open to anyone who lives, works or worships in Washington State.

Formerly Group Health Credit Union

Chartered On:
 Nov. 30, 1948
  
Charter Number:
 66349
  
Total Assets:
 $377,673,959
  
Deposit Insurance:
 NCUA
Number of Members:
 33,829
  
CEO:
 Russell E Rosendal
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federally Insured State-Chartered Credit Union
Salal Credit Union Routing Numbers

Salal Credit Union has 1 routing number.

Routing #
Type
Description
325081610
Access to Electronic Services
  • Audio Response/Phone Based
  • Home Banking via Internet Website
  • Automatic Teller Machine (ATM)
  • Mobile Banking
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • Download Account History
  • Electronic Signature Auth./Cert.
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Remote Deposit Capture
  • View Account History
  • Share Draft Orders
  • e-Statements
  • Member Application
Services & Products - Credit
  • Business Loans
  • Participation Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Share Secured Credit Cards
  • Risk Based Loans
  • Pay Day Loans
  • Debt Cancellation/Suspension
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Financial Education
  • Financial Education
  • First Time Homebuyer Program
  • Financial Counseling
  • Financial Literacy Workshops
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program
  • Money orders
  • No surcharge ATMs

Reviews & Feedback

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1 Comment
1/10 1 Rating
1/10
Reviewer:Alyssa
Date:March 15, 2017

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332 people like this
Finance Company
1:23PM
I just had an incident at this bank, I deposited an IRS check that I forgot to endorse. Instead of being called, or someone letting me know, Hey could you possible come back, you forgot to endorse this check, the vendor apparently just took the check and returned it in the mail. This check was deposited via ATM two days ago. Yesterday I called to see if the hold could be released since it was a government check, no one told me it was unsigned. They released the funds and said I was good to go. I check my account today and the check is taken out of my account, the funds are unavailable. I call to find out what happened and they inform me the back of the check wasn't endorsed and that I would have to wait until Friday for it to even be mailed back to me (today is early Wednesday), and then I have to wait for standard mail time to get my check back. So I will have to wait a week in order to receive my funds. This is awful bank practice. I was upset and asked to speak to a manager. I ended up speaking to a Cheryl Holoway who was immediately divisive and rude. I am understandably upset, however this manager was completely unapologetic, rude and offered me no other solutions. Basically she told me "too bad". She has no customer service skills whatsoever. I called the bank twice yesterday. Once because I needed help setting up my online account. The second to speak to them about the check I had just deposited. She saw I had called twice and INSINUATED that I called to have the hold released, was told NO and then called back to speak to someone else to have my way. This in no way happened. SHE MADE THAT UP. She blatantly made up a lie and when I called her out on it, she went back on what she said since she was making baseless accusations. So now, here I am, a brand new customer to this bank, given horrible service and then a manager insinuating that I am in some way trying to cheat my way to my own money. She offered no solutions. Any other bank would have given me options. She was in no way apologetic. I understand that it was my mistake that the check was not endorsed however, now I am left with no funds for over a week, no way to access it, a terrible experience from this bank and you are left with a manager who is disrespectful to your customers. I am going to spread the word far and wide to never use this establishment. I thought that by leaving Wells Fargo and switching to a local Credit Union would be better service. This has proven to be wrong. Cheryl Holoway should be reprimanded for her awful behavior. In fact she shouldn't have any contact with people because she has no customer service skills whatsoever. I asked for a number to speak to someone above Cheryl Holoway and they refused. They said they would only take my information and they would contact me. I DOUBT anyone will even contact me back. This is the most unprofessional establishment I have EVER dealt with. Once I receive my check I am canceling this bank account. I work in a local hospital and I will tell as many people as I can about how awful this establishment and their customer service is. No care whatsoever for their customers. The owner and CEO of this company should be ashamed of how this bank is run.