Randolph-Brooks Federal Credit Union

404 E Stacy Rd, Allen, TX

Allen
4/10 3 Ratings
Address:
 404 E Stacy Rd
 Allen, TX 75002
  
 Large Map & Directions
  
Phone:
 (210) 945-3333
  
Website:
 http://www.rbfcu.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 05:00 PM
Fri:09:00 AM - 05:00 PM
Sat:09:00 AM - 04:00 PM
Sun:Closed
Drive Up Hours
Mon:07:30 AM - 06:00 PM
Tue:07:30 AM - 06:00 PM
Wed:07:30 AM - 06:00 PM
Thu:07:30 AM - 06:00 PM
Fri:07:30 AM - 07:00 PM
Sat:09:00 AM - 04:00 PM
Sun:Closed
Chartered On:
 Jan. 1, 1952
  
Charter Number:
 8111
  
Total Assets:
 $6,283,652,557
  
Deposit Insurance:
 NCUA
Number of Members:
 514,050
  
CEO:
 Christopher O'Connor
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Multiple common bond - primarily military
Access to Electronic Services
  • Audio Response/Phone Based
  • Automatic Teller Machine (ATM)
  • Mobile Banking
  • Other
  • Home Banking via Internet Website
  • Kiosk
Credit Union Programs
  • Mortgage Processing
  • Approved Mortgage Seller
Electronic Services
  • e-Statements
  • Share Account Transfers
  • New Loan
  • Loan Payments
  • Bill Payment
  • View Account History
  • New Share Account
  • Share Draft Orders
  • Member Application
  • Download Account History
  • Remote Deposit Capture
  • Account Balance Inquiry
Services & Products - Credit
  • Participation Loans
  • Business Loans
  • Real Estate Loans
  • Overdraft Protection/ Courtesy Pay
  • Indirect Consumer Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Credit Builder
  • Micro Business Loans
  • Overdraft Lines of Credit
Services & Products - Depository
  • Business Share Accounts
  • No Cost Share Drafts
Services & Products - Financial Education
  • Financial Education
  • Financial Counseling
  • Financial Literacy Workshops
  • First Time Homebuyer Program
Services & Products - Other
  • Bilingual Services
  • Insurance/Investment Sales
  • No Cost Bill Payer
Services & Products - Transactional
  • Check Cashing
  • ATM/Debit Card Program
  • Money orders
  • No surcharge ATMs

Reviews & Feedback

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Rate This Credit Union:
6 Comments
4/10 3 Ratings
Reviewer:Connie Acord
Date:May 31, 2018

I have banked with RFBCU for many years now, my only wish, there were more locations.
I have always been treated with kindness and respect, wish other banking institutions were as accomplished

Reviewer:Joyce Lesak
Date:April 7, 2017

Do you have any locations around Houston area?

1/10
Reviewer:Anonymous User
Date:Nov. 21, 2016

I went to the RBFCU at 6475 Baywater Dr. In San Antonio, Texas at 9:10 A.M. for a replacment ATM Card. Esther, a fat Hispanic Lady decided to check my transaction history as well as my Checki g Balance, which was $23, which Esther announced in a very loud, clear voice, everyone in the Bank could hear her. I had already told Big Esther that my RBFCU ATM Card will work at Wells Fargo and Bank of America ATM Machines, but she wanted to embarras me. I finally said, the Card is wore out, then she said that she would order a new card for me, I walked out. I won't call the Manager, because people act like this with the Blessing of Management, I will do my best to never, eber go inside this RBFCU again.

1/10
Reviewer:Anonymous User
Date:Oct. 26, 2016

I was $1.88 short in my bank account and they charged me $48 in fees. I don't know how they get away with this, but I sure wish they had a class action lawsuit against them!

Reviewer:Roxsana Castro
Date:Oct. 25, 2016

Need to open a accounts with yal. I was told i can open on for a one dollar.

10/10
Reviewer:Johnny Blank
Date:Oct. 19, 2016

Very friendly, accomadating,