Tennessee Members 1st Federal Credit Union

112 Market Place Blvd, Knoxville, TN

Branch 1
4/10 1 Rating
Address:
 112 Market Place Blvd
 Knoxville, TN 37922
  
 Large Map & Directions
  
Phone:
 (865) 539-4344
  
Website:
 http://www.mymembersfirst.org
  
Lobby Hours
Mon:09:00 AM - 05:00 PM
Tue:09:00 AM - 05:00 PM
Wed:09:00 AM - 05:00 PM
Thu:09:00 AM - 06:00 PM
Fri:09:00 AM - 06:00 PM
Sat:Closed
Sun:Closed
Chartered On:
 Jan. 1, 1946
  
Charter Number:
 5318
  
Total Assets:
 $82,313,178
  
Deposit Insurance:
 NCUA
Number of Members:
 5,130
  
CEO:
 James R Mikels
  
Member of FHLB:
 Yes
  
Low Income Designation:
 No
  
Institution Class:
 Federal Credit Union - Community credit unions
Access to Electronic Services
  • Home Banking via Internet Website
  • Mobile Banking
  • Automatic Teller Machine (ATM)
  • Audio Response/Phone Based
Credit Union Programs
  • Brokered Certificates of Deposit
  • Deposits and Shares Meeting
Electronic Services
  • Loan Payments
  • View Account History
  • Remote Deposit Capture
  • Download Account History
  • Bill Payment
  • Account Balance Inquiry
  • Share Account Transfers
  • Share Draft Orders
  • e-Statements
Services & Products - Credit
  • Real Estate Loans
  • Micro Consumer Loans
  • Risk Based Loans
  • Overdraft Protection/ Courtesy Pay
Services & Products - Depository
  • No Cost Share Drafts
  • Share Certificates with low minimum balance requirement
Services & Products - Other
  • No Cost Bill Payer
Services & Products - Transactional
  • No surcharge ATMs
  • Money orders
  • Check Cashing
  • ATM/Debit Card Program

Reviews & Feedback

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1 Comment
4/10 1 Rating
4/10
Reviewer:Anonymous User
Date:April 28, 2016

I've been a member of this FCU since 1983. Today I was treated disrespectfully when I came in to make a deposit. Not only was the teller not friendly, she was openly hostile. It only got worse when i presented my deposit. She held it up to the light, stared at it a long time, turned it over and over, told me she was going to make a copy of it, and asked me 'where did you get this?' while scowling at me. She acted like she thought i had found it on the street corner and her attitude made me feel belittled and unwelcome. She then said there would be a 5 day hold since it was a large out of state check. I replied pleasantly that I had expected it to be held. I asked her name, since the name plate was blank. She told me she was the head teller and the usual teller, Judy, was out sick. That's very disappointing for a lot of reasons... I can only conclude this woman was not happy about having to do Judy's job and was taking it out on her customers. How professional. I also want to say that the previous time I was at this branch making a deposit, she came through the teller area, hunched over and staggering and it got my attention because it was unusual. She actually walked into the wall then corrected herself and went on. I assumed she was either drugged or drunk at 10:30 in the morning. Is anyone supervising this supervisor? I also want to add that the regular teller, Judy, is excellent at her job and very nice.